Title: IT Manager - Modern Workspace & End User Computing Location: Houston, Texas, United States of America Job Description: Full time job requisition id REQ-30709 Are you ready to move your career forward and help shape our company’s and customers’ futures? If you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy. Ketjen is hiring for a IT Manager (Modern Workspace and End User Computing). This position is hybrid and located in Clear Lake, Texas, in-office and located in Clear Lake. What You Will Do - Modern Workspace Strategy & Architecture • Define and execute the enterprise Modern Workplace strategy aligned to business goals, productivity, and cost efficiency • Architect and manage a secure, scalable digital workplace leveraging Microsoft 365 and cloud-first principles • Standardize end-user computing (EUC) platforms, including device lifecycle, OS standards, and workplace experience • Lead roadmap for collaboration, mobility, and digital employee experience (DEX) Collaboration & Productivity Platforms • Own and optimize collaboration tools including Microsoft Teams, SharePoint Online, and OneDrive • Drive adoption of M365 capabilities (Teams Phone, Viva, Loop, Copilot) to enhance productivity and workflow automation • Establish governance, lifecycle management, and security controls for collaboration environments • Partner with business teams to embed collaboration tools into core workflows Endpoint Management & Windows Platform • Own endpoint strategy across Windows devices leveraging Microsoft Intune and Microsoft Endpoint Manager • Standardize and manage Windows OS lifecycle, patching, imaging, and compliance (e.g., Windows 11) • Implement modern device provisioning (Autopilot), mobile device management (MDM), and mobile application management (MAM) • Drive endpoint performance, reliability, and user experience improvements Identity, Security & Compliance • Partner with cybersecurity to enforce Zero Trust principles across the workspace • Manage identity and access via Microsoft Entra ID (Azure AD) • Ensure endpoint and collaboration security using Microsoft Defender suite • Implement DLP, information protection, and compliance policies across M365 • Maintain audit readiness and regulatory compliance for end-user environments Digital Employee Experience & Support • Lead initiatives to improve digital employee experience (DEX), including device performance, collaboration usability, and service quality • Implement proactive monitoring and analytics for endpoint and user experience • Oversee service desk and end-user support models, ensuring SLAs and high satisfaction • Drive automation and self-service capabilities to reduce friction and improve productivity Vendor & Asset Management • Manage strategic vendor relationships including Microsoft and hardware providers (Dell) • Optimize licensing strategy and costs for M365 and endpoint tools • Oversee hardware lifecycle management including procurement, refresh, and disposal • Ensure cost-effective delivery aligned with IT run-rate targets Leadership & Governance • Build and lead a high-performing Modern Workplace / EUC team • Establish governance frameworks, standards, and policies for workplace technologies • Communicate strategy, roadmap, risks, and outcomes to executive leadership • Drive organizational change management (OCM) to maximize adoption and value realization What You Bring Required: - • 8+ years in End User Computing, Modern Workplace, or IT Infrastructure roles • 3+ years leading teams in workplace technologies or endpoint management • Proven experience delivering enterprise-scale M365 and endpoint transformations • Strong track record of improving user productivity and reducing operational costs • Deep expertise in Microsoft 365 ecosystem • Endpoint management: Microsoft Intune, Autopilot, MDM/MAM • Operating systems: Windows 11 and Windows platform management • Identity & security: Microsoft Entra ID, Conditional Access, Zero Trust • Collaboration platforms: Teams, SharePoint, OneDrive • Experience with endpoint security, patching, and compliance frameworks Preferred: - • Experience with Microsoft Copilot and AI-enabled workplace productivity tools • Familiarity with Digital Employee Experience (DEX) platforms • Experience integrating workplace tools with enterprise systems • Relevant certifications: Microsoft Certified (Modern Desktop Administrator, Enterprise Administrator Expert) • Experience in manufacturing or industrial environments with hybrid/field workforce needs Benefits of Joining Ketjen - Competitive compensation - Comprehensive benefits package - A diverse array of resources to support you professionally and personally.

• Primary point of contact and case manager for client and customer needs, inquiries and escalations. • Coordinate all patient and relevant HCP-related support and access services across all functions including but not limited to: support on patient journey calls, benefits verification, prior authorization and appeals, triage to specialty pharmacy, and any necessary follow ups. • Maintain clear, concise, and accurate documentation on all accounts according to Standard Operating Procedures. • Conduct initial welcome calls to patients informing them of available services as well as future targeted outreach to provide ongoing support. • Maintain frequent touchpoints through outreach to providers and patients to communicate progress throughout their journey. • Work independently to complete assigned work in accordance with Standard Operating Procedures and defined service levels to complete program enrollment, answer inquiries, and coordinate access to free 14-Day Supply Program. • Apply defined business rules to qualify patients for manufacturer supported programs. • Provide support, education, and status updates to regionally aligned field teams, HCP offices, and patients to ensure efficient referral processing, triaging, and shipment set ups. • Processes PAP requests in a timely fashion and PAP re-approval verification for continued eligibility. • Refer patients to third-party or other foundation programs per program business rules. • Independently and effectively identify adverse events, product complaints, and LTC cases to document and triage as appropriate. • Manage assigned territory using problem solving skills and professional judgement to independently make sound decisions for timely case resolution. • Demonstrate the ability to prioritize and balance the needs of patients, HCP offices and rare disease clients utilizing program business. • Provide concierge-level service to internal and external customers; resolve any customer and client requests in a timely and accurate manner and escalate appropriately. • Collaborate with field teams on account progression and case recovery efforts and provide relevant case status details and updates.

Title: Care Manager RN Location: Gainesville, Georgia, United States Department: Clinical Requisition Number: CAREM006297 Full-Time Hybrid Job Description: Monogram Health is looking for skilled Registered Nurse eager for the opportunity to make a difference in patients' lives. The Care Manager RN is a key member of an integrated Care Team which includes an Advanced Practice Provider and a Social Worker. The patients we serve often struggle with multiple serious diseases. Registered Nurses help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Your Impact: As a Registered Nurse, you are an integral part of building trusting relationships with patients, so that they can experience a high quality of life at home. Work with a small panel of patients where you can directly experience the impact of your care. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. Here at Monogram, we strive to change that narrative by putting our patients and their quality of life at the forefront of what we do.  Highlights & Benefits   · Flexible scheduling with a hybrid and in-home model · Competitive compensation and a performance-based bonus program · Full benefits package including medical, dental, vision, life insurance, 401(k) plan with matching contributions, paid vacation and holiday time · Roles and Responsibilities · Work closely with patients’ medical providers to develop and continually adapt care plan · Perform in-home care management visits to execute care management plan · Monitor biometric data and follow approved protocols for any necessary interventions · Inventory and reconcile medications and coordinate with pharmacists and prescribers · Perform patient health assessments and surveys as required · Deliver individual and group education on CKD, ESRD, dialysis and associated comorbidities · Encourage medication and treatment adherence through frequent contact with patients · Engage family and social support groups in the education and care of patients · Serve as the primary point of contact and be the first call when patients have questions (business hours) · Provide education and coaching around medications, medical conditions, diet, exercise, and lifestyle choices · Educate patients and facilitate conversations around proactive care decisions, especially relating to Advance Care Plans and ESRD treatment modalities · Obtain vital signs when visiting patient and escalate any concerns to the provider · Initiate patient relationships through enrolment and onboarding processes · Perform post-op and hospital discharge visits to help patients through vulnerable transitions · Review and document patient updates and progress in care management platform · Coordinate with dialysis providers to ensure transitions of care are seamless Position Requirements · Frequent local travel to perform in-home visits · Basic Life Support (BLS) certification is required in this role. The company will support your certification completion through onboarding · Infrequent domestic travel may be required, primarily to Brentwood, TN for training · Self-starter with the ability to work independently with minimal supervision · Ability to show empathy and quickly build relationships with patients and physicians · Graduate of an accredited School of Nursing · Currently licensed as a Registered Nurse in the State of the posted location · 2+ years previous experience working in care management and/or with CKD/ESRD patients · Ability to take call remotely on some nights and weekends · Excellent verbal communication skills both in person and on the phone · Familiarity with Microsoft Office and mobile phone and web-based applications About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Qualifications Licenses & Certifications Preferred Registered Nurse

Title: Behavioral Health Care Team Manager Location: New Jersey Job Description: Location: New Jersey and Philadelphia FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: Occasional domestic travel in New Jersey, Philadelphia and Minneapolis Positions Supervised: Behavioral Health Community Guides Reports To: Assistant Director of Care Team Operations Salary Range: $80,000 - $85,000 annually Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life’s challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked directly with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. This innovative and adaptable Care Team Manager is an integral part of Reema – a start-up working to transform how health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes and the non-clinical care provided by Community Guides. The Care Team Manager will lead as part of an integrated model of healthcare where they partner directly with clinical psychotherapists and prescribers to provide holistic support for members. They respond to concerns respectfully, constructively, and in a timely manner. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager’s contributions are seen as paramount to Reema’s engagement within the community. This role spends approximately 90-95% of the time on leadership responsibilities: - Have a thorough understanding of Reema’s program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema’s values. - Champion change management and effectively lead hybrid Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself. - Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, leading multidisciplinary team meetings, Case Reviews, Community Volunteering, and Team Building Events. - Actively review Community Guide performance to consistently and effectively deliver feedback and recognition. - Actively partner with clinicians to ensure alignment for services to members, manage multidisciplinary workflows and communication, and collaborate on ensuring high quality service delivery. - Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Director of Clinical Care Team Operations. - Provide support and supervision to Guides within assigned teams; including researching resources for members. - Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach. - Participate in the hiring process by functioning as a lead partner in Care Team interviews. - Facilitate new employee onboarding and support ongoing training and development of staff. - Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training. - Initiate and maintain relationships with local community partners across the mental health continuum of care. This role also spends 5-10% of their time on direct service responsibilities with their members: - Through cold outreach, establish trusting relationships with members through an empathetic, strength-based, and trauma-informed approach. - Utilize text messaging, phone calls, home visits, and other face-to-face communication as a primary means of engagement to meet member needs. - Be knowledgeable about community resources appropriate to support the needs of members. Make referrals to community resources, follow-up with members, and attend appointments as necessary. - Remain a steadfast component of each members’ support system, being there in crisis and through everyday life challenges. - Encourage members towards independence and autonomy. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: - Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences, or other related field. Years of related experience can be substituted for years of completed education towards a bachelor's degree - Three years of people management/supervision experience in healthcare, mental health settings, community-based and/or social work settings - Five years of direct experience with local population or community to be served and knowledge of the community - Proficiencies in critical thinking, strategic thinking, time management, and prioritization - Knowledge of crisis planning, case management, and/or behavioral health - Experience working with individuals from diverse ethnic backgrounds, who have serious and persistent mental illness, chemical health needs, and believe that recovery is possible - Experience working on a multidisciplinary team alongside clinical and non-clinical staff - Experience working with adolescents and their families - Experience working with difficult to reach populations, including homeless individuals - Proven ability to navigate ambiguity and creatively problem solve - Strong propensity towards building and maintaining relationships - Proven ability to initiate conversation and create connections quickly - Proven ability to develop, adapt, and execute outreach plans - Proven ability to work in fast-paced environments, experience working with start-ups is a plus - Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: - 18 years of age or older - Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record - Offers are contingent upon passing a pre-employment drug screening and background check - Comply with federal, state and local regulations regarding patient confidentiality HIPAA - Use technology-based tools and systems daily - Lift and carry up to 25 pounds occasionally Benefits: - Competitive Salary and Equity Package - Medical, Dental, and Vision Insurance - HSA and FSA Options - 401(k) Retirement Savings with Company Match - Employee Assistance Program - Paid Parental Leave - Accrued Paid Time Off - Technology Stipend - Mileage Reimbursement - Flexible Schedules and Remote Work