Role Description Deine Kernaufgabe wird es sein, Service für Unterbrechungsfreie Stromversorgungen (USV) bei Kunden in der ausgewiesenen Region NRW Nord und gelegentlich auch außerhalb dieser Region durchzuführen. Der Fokus liegt dabei bei Montage-, Inbetriebnahme-, Reparatur-, Instandhaltungs- und Retrofitarbeiten im Rahmen von Serviceverträgen, Kundenaufträgen und Qualitätsaktionen bei den Kunden vor Ort, die Du direkt von zu Hause anfährst. - Intensive Kundenbetreuung im Bereich Service beim Kunden - Sicherung der bestehenden Kundenkontakte - Telefonisches Troubleshooting zur Ermittlung des Ist-Zustandes im Störungsfall in seinem Vertretungsgebiet - Montage und Inbetriebnahme von USV Anlagen - Fehleranalyse und Störungsbeseitigung - Reparatur und Wartung von Elektronikkomponenten - Bearbeitung von Kundenreklamationen - Wartung von Eaton USV Anlagen nach Werksvorschrift - Ersatzteilorganisation und selbständige Einsatzplanung im zugeteilten Vertretungsgebiet - Sorgfältige Dokumentation der durchgeführten Tätigkeiten - Durchführung von Kundenschulungen vor Ort Qualifications - Abgeschlossene, elektrotechnische Ausbildung mit Berufserfahrung im Bereich Elektrotechnik, speziell im Bereich von Niederspannungsnetzen bis 400 VAC - Serviceerfahrung erforderlich, Kenntnisse von USV-Produkten sind wünschenswert. - Hoher Grad an Selbständigkeit und Eigenverantwortung kombiniert mit kundenorientiertem Denken - Vertraut im Umgang mit einem PC und gängiger Office-Software - Erfolgreiche eigenständige Umsetzung delegierter Aufgaben bzw. Projekte - Teamfähigkeit und kundenorientiertes Auftreten - Gute Kenntnisse der deutschen und englischen Sprache in Wort und Schrift - Flexibilität und Reisebereitschaft (bis zu 75 %) Benefits - Teil eines Unternehmens zu sein, das seit mehr als 100 Jahren besteht, in der Branche bekannt ist und einen großen Einfluss auf die Energieindustrie hat. - Flexibles Remote-Arbeitsmodell - 33 Tage Urlaub - Dienstwagen - Attraktives Grundgehalt mit Bonus - Engagement für Inklusion & Diversität und Nachhaltigkeit - Zahlreiche, ständig weiterentwickelte Aus- und Weiterbildungsmöglichkeiten (eigene Eaton University) - Entwicklungsmöglichkeiten in einem global agierenden und in Deutschland stark verwurzelten Unternehmen - Starke Prozesse und state-of-the-art Systeme und -Tools - Strukturierte Mitarbeiter*innen-Entwicklungsprozesse, offene Feedbackkultur mit Entwicklungsplänen - Detaillierte Einarbeitungsbegleitung und gut strukturiertes Onboarding - Zahlreiche Möglichkeiten, sich ehrenamtlich bei verschiedenen sogenannten IERGs im Bereich Inklusion und Diversität zu engagieren

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Thailand is looking for a Field Service Associate to be based in the Bangkok Suvarnabhumi Airport office and be part of the Field Service organization. Primary responsibilities include, but are not limited to: • Performs planning, coordination and organization of Boeing focal and field personnel based on an understanding of customer needs. • Coordinates field operation assignment procedures, training and orientation to ensure on-site personnel meet customer needs. • Provides guidance regarding local language, culture and customs to Boeing personnel. • Maintains local Boeing base presence. • Provides specialized on-the-job training to Customer regarding Boeing resources. • Researches information to assist customers in resolving moderately complex operation issues. • Assists management in negotiating cost, coordinating and organizing special events. • Monitors and reports customer information to support marketing and sales. • Processes payments and expense reports for Boeing travelers. • Arranges travel reservations and coordination with Boeing Travel in supporting Boeing travelers. • Manages office facility coordinating with Boeing International Enterprise Services. • Manages customer contacts and detailed customer knowledge. • Maintains office manuals and ensures procedures implementation. • Works under general direction. Basic Qualifications (Required Skills/Experience): • High business level English language (speaking, listening, writing, reading), including an ability to influence others and understand/explain topics of moderate to heavy complexity. • High level cross-cultural awareness and management • 4 or more years' related work experience Preferred Qualifications (Desired Skills/Experience): • Applicable and appropriate educational/certification credentials from an accredited institution • Basic understanding of database and Information Management systems. • Experience with SAP/ORACLE/Salesforce systems. • Experience working with a multinational company. • Comfortable using Microsoft Office applications (i.e. Word, Excel, Access, PowerPoint, SharePoint). • Good communication skills and customer service experience. • Willing to learn and able to work with minimal supervision. • Values integrity and encourages positive team dynamics. Other job related information: • Candidates must have authorization to work in Thailand and the Company will not be sponsoring Employment Visas. • Benefits and pay are determined in line with Thailand labor market practices. This is not an expat assignment. Applications for this position will be accepted until Jun. 02, 2026 Export Control Requirements: This is not an Export Control position. Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Not a Shift Worker (Thailand) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Role Description The Electrical Field Service Engineer will be responsible for the commissioning, maintenance and repair of AC Chargers, Rapid DC, Ultra and High-Power Charging (HPC) EV Chargers across sites in the UK. This role is suited to someone with a strong electrical background who can work independently and deliver high-quality technical support on-site. You will ensure that all EV charging stations operate at peak performance and meet the high standards of our company and clients. This role will require someone who is comfortable working in various environments, including outdoor sites and confined spaces. Occasional travel and overnight stays will be required. Qualifications - Level 3 Electrical Qualification (e.g. City & Guilds or equivalent). - AM2 certification. - Minimum 3 years’ proven hands-on experience in commercial or industrial electrical installations or maintenance. - BS7671 – IET Wiring Regulations (18th Edition). - City & Guilds 2391-52 Inspection & Testing. - Valid JIB Gold Card. - Experience working under SLA-driven environments. - Familiarity with test and measurement equipment such as multimeters and voltage testers. - Excellent problem-solving skills with the ability to diagnose and repair technical issues. - Strong communication and interpersonal skills for effective customer interaction. - Ability to work independently and manage time effectively while travelling between client sites. - Valid UK driving licence. Requirements - Previous experience in a field service role, preferably in EV charging, renewable energy, or power electronics. - EV charging station certification or manufacturer-specific training. - Hands-on experience commissioning, maintaining, or repairing Rapid DC, Ultra and HPC EV chargers. - Ability to read and interpret electrical schematics and technical manuals. - Understanding of analogue & digital electronics and components. - Strong awareness of electrical hazards and site H&S requirements.

Description Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. The territory covers Miami, FL and the surrounding area. The selected candidate must currently live within the territory or be willing to relocate to the Miami, FL area. Relocation assistance may be provided. The Role GM Field Service Engineers (FSEs) provide on-site professional automotive, business and computer technical support to GM's retail and wholesale communities. FSEs have broad responsibilities including vehicle diagnostic and repair support, providing an avenue for escalated cases, product problem resolution and territory management support for GM. The primary FSE objective is to diagnose and direct repairs on California customer vehicles and to reduce vehicle repurchases and warranty expense to GM. FSEs will also evaluate Dealership internal comeback processes, provide Dealership onsite service readiness feedback and support Techline products at GM Dealerships. What You'll Do (Responsibilities) Retail Support - Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center. Respond immediately to dispatch cases for vehicle concerns that may lead to "vehicle down" or potential "repurchase" situations - Maintain a close working relationship with GM District Managers-Aftersales (DM-A), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back. - Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle - Utilize GM's predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area. - Review dealer comeback process on every dealer contact to determine it meets GM's requirements - Help implement a comeback process for each dealer that does not have a robust process in place. Work with the GM West Regional team when help is needed to persuade dealers to implement changes. - Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel - Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized "field fix" information - Conduct ad-hoc in-Dealership training sessions, which can include technical information on the use of Techline tools and applications, as well as, other diagnostic tools and equipment when the dealer's deficiencies in these areas are causing buybacks. - Take ownership of Dealer concerns and use effective problem resolution skills - For those that are contributing to buybacks, trouble-shoot Service department IT hardware and Techline tool problems, using all available resources and follow through to resolution - For dispatched cases, address GM Dealership customer problem resolution needs via phone or at the Dealership location. - Report on Dealership's "State of Health" relative to overall service readiness to prevent buybacks. - When lack of qualified Technicians is the cause of buybacks, assist in Dealer Technician recruitment and retention by reviewing "Technician Pipeline" options to Dealer Service Management Wholesale Support Develop and maintain strong relationships with GM National and Regional Management responsible for Service Operations and Vehicle/Powertrain Brand Quality, including the GM Engineering community with a focus on product quality improvements and minimizing potential repurchases. Represent GM as the primary resource and spokesperson in the field for automotive technical and Techline product information - Attend to requests from GM wholesale personnel including Regional Service management, Vehicle/Powertrain Brand Quality, and Engineering as processed through the TAC and FSE Dispatch Center escalation process. - Provide feedback in the form of Field Product Reports (FPRs) to Vehicle/Powertrain Brand Quality Managers and GM Engineering - Provide support for Better Business Bureau (BBB) arbitration hearings and legal cases, such as "lemon law" law suits, to protect GM interests - Provide warranty waste reduction suggestions to FSE Leadership and the BQM Team Your Skills & Abilities (Required Qualifications) - 100% USA Geographic mobility is a requirement for this and all future moves in the field. - Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience. - Knowledge and experience with GM Essential Service tools - State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month). - Possession of a valid driver's license and a clean driving record - Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app). - Ability to manage, resolve, document, and close dispatch cases in the required time-frame. - Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department - Ability to work with minimal direction and be responsible for self-training to maintain and increase skills - A history of maintaining customer satisfaction in a territory with multiple customer locations is desired - Ability to create and provide specialized training - Excellent communication skills and time management to successfully prioritize and deliver critical services. Self-motivated with a proactive approach to meeting and exceeding customer expectations. What Will Give You A Competitive Edge (Preferred Qualifications) - 10 or more years hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience. - Familiar with the GM Comeback Process for GM Dealers - Familiar with GM Customer Assistance Operations - Vocational Degree, Technical Degree, Associates Degree or bachelor's degree - Proficient user of Data Bus Diagnostic Tools (e.g., via TIS/GDS, NeoVi /V-Spy Intrepid Tools, Buffalo Tool, INCA Tool, etc.) - Proficient user of Pico Scope - 10 plus years customer handling, support, sales, administrative, computer or other business skills applicable to the specific needs of the FSE position - Computer hardware set-up, internet and wireless communications experience - Certified in the following Automotive Service Excellence (ASE) Tests and re-certification at the required intervals: - A1-A9 plus Master Technician certification - B2-B5, plus Master Technician certification - T1-T8, plus Master Technician certification - L1, L2 and L3 - Knowledge of GM Global Connect Service Applications - Knowledge of GM Service Training College (GM STC) training web site and applications - Extensive knowledge of GM vehicle control systems, including controller area networks, GM LAN, etc. - 100% completion of GM Service Training requirements including achieving GM Master Technician in one or more GM STC Training paths. - GM World Class Technician credentials - Knowledge of LAN/WAN IT infrastructure Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. - The salary range for this role is ($69,000 - $107,300). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. - Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more #LI-AP1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job may be eligible for relocation benefits. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.