• Design and deliver enterprise learning and capability solutions for client transformation programs • Build role-based learning journeys, competency frameworks, assessments, and curriculum architectures • Create learning approaches that include formal learning, on-the-job reinforcement, coaching, and performance support • Partner with client stakeholders and consulting teams to align capability solutions to business goals, operational needs, and workforce outcomes • Apply strong instructional design practices, including clear learning objectives, assessment strategies, and evaluation methods • Develop scalable, reusable tools, templates, and content structures that improve consistency and quality across engagements • Support pilot launches, implementation planning, and continuous improvement of capability programs • Measure learning effectiveness and business impact, and use insights to refine solutions

Role Description Delivery Manager responsible for end‑to‑end project delivery, client engagement, GenAI‑led initiatives, and financial governance for India-based clients. This role requires strong delivery ownership, applied GenAI knowledge, and tight financial control. Qualifications - 15+ years of experience in IT delivery / program management - At least 10 years of experience in managing large Guidewire projects - Strong knowledge of Guidewire Application(s): PolicyCenter, BillingCenter, ClaimCenter - Strong experience managing complex, multi‑stream engagements - Applied GenAI exposure (hands‑on, POC leadership, or implementation oversight) - Strong understanding of SDLC, Agile, and hybrid models Requirements - Own end‑to‑end delivery across development, support, and transformation programs - Ensure adherence to scope, timelines, quality, SLAs, and governance standards - Drive delivery reviews, risk management, and escalation handling - Demonstrate practical knowledge of Generative AI (LLMs, automation, AI‑assisted delivery) - Identify and drive GenAI use cases across delivery, testing, automation, and operations - Partner with architects and engineering teams to translate GenAI into business value - Act as primary delivery interface for India-based clients - Lead governance forums, client reviews, and on‑ground workshops - Build trusted relationships with client leadership and stakeholders - Own delivery financials and P&L control - Manage budgets, forecasts, billing milestones, and margin protection - Proactively identify financial risks and cost leakages - Lead cross‑functional onshore/offshore delivery teams - Drive utilization, productivity, and delivery discipline - Ensure compliance with organizational delivery and quality processes - Oversee multiple interdependent projects and project managers - Manage program schedules, budgets, risks, and dependencies - Ensure consistent delivery on scope, quality, timelines, and cost - Resolve cross‑project issues and escalations proactively - Act as the primary interface with senior stakeholders and clients - Communicate program status, risks, and outcomes transparently - Facilitate alignment across business, technology, and vendors - Manage stakeholder expectations and change impacts - Establish and run program governance forums - Identify, assess, and mitigate program-level risks - Ensure compliance with organizational, regulatory, and contractual requirements - Oversee financial tracking and benefits realization - Lead and mentor Project Managers and work‑stream leads - Coordinate internal teams and third‑party vendors/partners - Enable high‑performing, collaborative delivery teams - Support resource planning and capacity management Benefits - Proven financial and commercial acumen - Excellent stakeholder and communication skills - Certification – Nice to have: - Guidewire Certifications - Insurance Domain Certifications - Project Management Certification - PMP - Agile Certification – SAFe, CSM Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. - Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations. - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.

Title: Area Manager – Central QLD & NT Location: Brisbane Australia Job Description: - 718733 - Full Time Area Manager – Central QLD & NT (Remote Operations) ESS is a leading provider of integrated facility management services, supporting major organisations across Australia’s remote energy and resources sector. From coal mining and oil & gas to large-scale infrastructure, we deliver critical services that keep operations running safely and efficiently. We’re seeking an experienced Area Manager to lead one of our flagship portfolios across Central Queensland and the Northern Territory. The Role As Area Manager, you will lead multi-site operations, driving performance, safety and growth across a complex remote portfolio. Key responsibilities include: - Leading and overseeing operations across multiple sites within a major contract portfolio - Delivering consistent performance across safety, service quality, cost and people outcomes - Embedding a strong, proactive safety culture with a focus on continuous improvement - Building high-performing teams, fostering engagement, accountability and innovation - Developing and strengthening strategic client relationships while identifying growth opportunities - Managing contractual obligations and commercial outcomes in line with company standards and compliance requirements About You You are a confident, outcomes-focused strategic leader with strong operational and commercial capability in remote or industrial environments. Your experience includes: - Proven leadership across remote operations, village management or industrial services - The ability to lead, motivate and develop high-performing, engaged teams - Managing multiple sites, stakeholders and competing priorities in dynamic environments - Strong financial acumen, with experience managing budgets and driving sustainable performance - A focus on innovation and continuous improvement within hospitality or facilities management - Workforce management expertise, including recruitment, retention and rostering of large teams - Demonstrated success in catering, accommodation or integrated services operations Why Join ESS At ESS, you’ll be part of a global organisation with the scale, capability and commitment to support your success. We offer: - Access to leading systems, tools and operational support - A high-performance culture that recognises and rewards achievement - Career progression opportunities across a global business - Retail discounts and salary packaging options - Health and wellbeing programs to support you and your family - Recognition programs including service and safety awards - Ongoing training and development to build your leadership capability If you’re ready to lead in one of Australia’s most dynamic and critical sectors, we’d love to hear from you

Role Description The Senior Manager, Sales Development is a key leadership role within our GTM organization, with considerable impact on the achievement of our pipeline generation and revenue goals. This role requires extensive knowledge of the sales development landscape and strong people management skills, with the ability to recruit, develop, and enhance the essential competencies of team members. - Responsible for the oversight and productivity of a team of SDRs. - Contribute to the development of more junior members of the Sales Development Leadership team. Qualifications - A minimum of 12 months in the role of Manager, Sales Development at Remote with ratings of 3+ on performance reviews during that time. - The employee’s most recent performance ratings should be at least 4. - Demonstrable track record of success driving pipeline through inbound and outbound channels. - Strong sales acumen — experience in a closing role is strongly preferred. - Proficiency with a robust tech stack, such as Salesforce, Outreach, Zoominfo, etc. - Passion for hiring, onboarding, and mentoring top talent. - Ability to influence cross-functional stakeholders, especially within Sales and Growth. - Experience leading high-impact cross-functional initiatives from ideation through execution. - Proven ability to analyze data to identify trends and translate into effective strategies for increasing SDR performance. Requirements - Assist the Global Director in setting the strategy for the Sales Development organization. - Provide strong leadership and strategic direction to the Sales Development team. - Coach and mentor SDRs and more junior Leaders, driving them and their teams to achieve pipeline generation goals and aiding in their career progression. - Develop and implement effective programs to enhance SDR effectiveness and optimize results. - Collaborate closely with regional Sales Directors, other Sales Development Managers, and the Director of Global Sales Development to continually improve the quality and quantity of sales pipeline. - Work closely with the Growth and Revenue Operations teams, providing feedback on Event strategy and brainstorming new campaign ideas. - Regularly report on key individual and team metrics to identify areas for improvement and refine our lead qualification and prospect engagement strategies for long-term, sustained success. - Proactively manage the performance of direct reports and advise on performance management of sub-teams, becoming actively involved as required. - Hire, onboard, and develop new SDR and Leadership talent. - Facilitate and foster a culture of high performance and continuous learning within the team. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.