Role Description We are looking for a Customer Support Specialist to support our growing customer base and deliver a high-quality experience across all support channels. - Respond to customer inquiries via email, chat, and support tickets - Troubleshoot technical and account-related issues - Coordinate with the product and engineering teams to resolve customer problems - Help customers understand analytics dashboards and reporting features - Maintain accurate documentation of customer interactions - Identify recurring issues and provide feedback to improve the platform and support processes - Ensure fast response times and high customer satisfaction Qualifications - Strong written and verbal English communication skills - Previous experience in customer support, SaaS, or e-commerce - Familiarity with Shopify and digital advertising platforms is a plus Company Description SaaS Profit Intelligence Platform for Shopify Brands. Connect your Shopify store, integrate your advertising accounts, and gain real-time visibility into your e-commerce business performance and profitability.

Role Description Wir sind auf der Suche nach einer/einem Freelancer*in im Bereich Kundenbetreuung für administrative und telefonische Aufgabenfelder. - Bearbeitung von Kundenmails via Ticketsystem - Pflege und Nachverfolgung von Bestandskunden - Telefonischer Support - Bearbeitung von Kundenakten Qualifications - Deutsch als Muttersprache - PC Kenntnisse (Basis) - vollausgestattetes Home-Office Büro (Tisch, Stuhl, Internet, Laptop oder PC, Headset mit Noise-Cancelling) - Motivation und Leistungsbereitschaft - leistungsstarke Internetverbindung Benefits - attraktives monatliches Gehalt (750,00€ - 850,00€) - 100% Home Office - Arbeitszeiten zwischen 08:00 - 17:00 Uhr (deutsche Uhrzeit) - maximal 40h von MO-FR (Wochende FREI) - 20 Urlaubstage + alle deutschen Feiertage frei - regelmäßige Coachings in verschiedenen Bereichen Company Description Mit smartkündigen können Sie digital, mithilfe von vorformulierten und anwaltlich geprüften Schreiben, Ihre Verträge innerhalb von 2 Minuten kündigen. Unser Service ist zu 100% kostenlos. Außerdem haben Sie die Möglichkeit, Ihre Verträge von unseren Vertragsmanagern online verwalten zu lassen. So sparen Sie sich den Papierkram.

Role Description Wir sind auf der Suche nach einer/einem Freelancer*in im Bereich Kundenbetreuung für administrative und telefonische Aufgabenfelder. - Bearbeitung von Kundenmails via Ticketsystem - Pflege und Nachverfolgung von Bestandskunden - Telefonischer Support - Bearbeitung von Kundenakten Qualifications - Deutsch als Muttersprache - PC Kenntnisse (Basis) - vollausgestattetes Home-Office Büro (Tisch, Stuhl, Internet, Laptop oder PC, Headset mit Noise-Cancelling) - Motivation und Leistungsbereitschaft - leistungsstarke Internetverbindung Benefits - attraktives monatliches Gehalt - 100% Home Office - Arbeitszeiten zwischen 08:00 - 17:00 Uhr (deutsche Uhrzeit) - maximal 40h von MO-FR (Wochende FREI) - 20 Urlaubstage + alle deutschen Feiertage frei - regelmäßige Coachings in verschiedenen Bereichen Company Description Mit smartkündigen können Sie digital, mithilfe von vorformulierten und anwaltlich geprüften Schreiben, Ihre Verträge innerhalb von 2 Minuten kündigen. Unser Service ist zu 100% kostenlos. Außerdem haben Sie die Möglichkeit, Ihre Verträge von unseren Vertragsmanagern online verwalten zu lassen. So sparen Sie sich den Papierkram.

Title: Disabled Bay Support Officer Location: Enfield UK Reference Number: EAC-002640 Salary: Scale 5 £32,535 - £34,998 Department: Environment and Communities Location: Civic Centre Site Contract type: Permanent Division: Environment & Communities Hours Per Week: 36 Contract End Date: Not specified Interview Date: tbc Job Description: Transport, Climate and Place is a service area within Environment and Communities Department. The team delivers a challenging and at times high-profile programme that supports more sustainable travel, improves local environments, and helps create a greener, healthier borough. The service is involved in a wide range of initiatives, including walking and cycling improvements, traffic management schemes, and parking interventions that support residents’ needs. We have an opportunity within the Design and Construction team for a Disabled Bay Support Officer, who will play a key role in delivering a fair and accessible parking service for residents across the borough. You will support the assessment and delivery of personalised disabled parking bays, working closely with engineers and residents to ensure applications are processed in line with council policy and relevant legislation. This will include undertaking site visits, reviewing parking conditions, assessing safety and accessibility, and making evidence-based recommendations to inform decision-making. A key part of the role will involve communicating with residents, carers and stakeholders, providing clear updates throughout the application process, and responding to enquiries with sensitivity and professionalism. You will also support the administration of traffic orders, maintain accurate records, and contribute to performance monitoring and reporting. You will need strong organisational and data management skills, with the ability to manage a varied workload and prioritise effectively. Experience of working with data systems and Microsoft Office packages is essential, and you should be confident working both independently on site and collaboratively as part of a team. The role requires regular travel across the borough to undertake site visits, so you will need to be comfortable working in a field-based environment. This is an exciting opportunity to contribute to a service that makes a real difference to residents’ daily lives, supporting accessibility and inclusion across the borough. We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. Why it's great to work for Enfield Council: - An excellent pension through the Local Government Pension Scheme (LGPS). - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. - A blend of remote and office based working for most roles. - Interest free season ticket loan repayable over three or ten months. - Career development and learning experiences from a range of training courses and learning methods. - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. - Health and leisure discounts and tax-free bikes for work. - 1 month paid sabbatical for Children’s Social Workers If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.