AltoVita logo
AltoVita

Award-winning enterprise software layered with a human-centric approach to power the corporate accommodations sector.

Client Development Manager

ManagerManagerFull TimeRemoteLeadTeam 51-200Since 2018H1B No SponsorCompany SiteLinkedIn

Location

EMEA

Posted

13 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Client Development Manager

AltoVita

Role Description - Deliver strategic account management to enterprise clients and relocation management partners across EMEA. - Support in devising consultative approaches as per client needs and requirements (i.e. focus on technology, cost-savings, workflow/experience optimisation). - Achieve high client satisfaction rates (i.e. high client proprietary evaluations, positive client-evaluations, and increased NPS scores). - Represent AltoVita at industry and client events across EMEA. - Collect and analyse client performance data and present key findings to clients during monthly reporting & QBR sessions. - Proactively contribute to strategic design of best-in-class innovative solutions for clients. - Contribute to clients’ full adoption of our technology and product. - Maintain proactive, transparent, and solutions-oriented communication with clients at all times, particularly during critical issues, escalations, or service-impacting events. - Ensure all client communications regarding timelines, deliverables, incidents, and resolutions are strictly aligned with contractual SLA commitments and internal operational standards. - Drive internal cross-functional alignment to ensure commitments communicated externally are realistic, achievable, and consistently delivered (Sales, Product, Hospitality Growth, Customer Success, Finance). - Support inbound sales & share of wallet growth. - Assist with onboarding of new clients in EMEA. - Organise frequent in-person visits to client's offices and meet with key stakeholders across all levels. - Understand and proactively look for opportunities & ability to support clients globally. Qualifications - 5+ years of experience in corporate housing, global mobility or relocation is a must. - Proven track record in the corporate accommodation industry (serviced apartments, hospitality, corporate agency, corporate housing among others). - Self-motivated, hardworking account/customer success manager with proven success in managing global mobility & RMC clients. - Fast learner, problem solver. - Frequent travel is required for this position. - Consistent and proactive communication is a core requirement of this role. - All stakeholders, including clients, partners, leadership, and cross-functional teams, are expected to receive timely updates, clear ownership, and responsive follow-through at all times. Benefits - A team that will always put you first. - Incredible opportunities for growth and career advancement. - A fully-remote working environment. - Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more. - A work-from-home allowance to get your home-office set up. - A generous vacation package so you can recharge or explore.

Related Categories

Related Job Pages

More Manager Jobs

Roofstock logo

Property Manager

Roofstock

Founded in 2015 by CEO Gary Beasley, Roofstock is an Oakland, California-based financial technology startup. The company also has a location in Dallas, Texas. Roofstock is an onlin

Manager13 days ago

Title: Property Manager Location: Atlanta, GA, United States Job Description: What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role The role of the Property Manager is to provide excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level and ensure that the portfolio is performing optimally. You are a high performer and will manage the resolution of complex and ever-changing challenges while accurately managing expectations. Adaptability, high attention to detail and impeccable communication are a given. Your portfolio will grow rapidly and across state lines and it’s incumbent upon you to exercise extreme ownership in all areas of the business, including leasing, R&M, resident services, and accounting to ensure everything goes smoothly. You will work collaboratively with, and act as a liaison between, the investor and the rest of the Roofstock organization, partnering with other departments and product as needed. This role has the support of the entire Roofstock team and is critical to our growth strategy. Responsibilities - Manage a portfolio in accordance with investors’ changing goals and objectives - Provide excellent customer service at all times to our investors - Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors - Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence - Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion - Build strong virtual relationships with all other Roofstock departments - Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement - Ability to discuss and cross-sell Roofstock real estate products - You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property - Assist investors with the purchase/sale of income properties - Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions Qualifications - Must have an active Georgia Real Estate License - Bachelor’s degree in business or related field, or equivalent experience - 3+ years experience in residential or commercial property management, or real estate operations, required - Prior experience working directly with property ownership, a plus - Cost and revenue management experience, highly preferred - Tech savvy and experienced in working in a multitude of property management softwares - Extreme attention to detail - Excellent written and verbal communication skills - Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines - Thrives in a fast-paced and startup environment Travel required - Must be able to travel within the assigned area a minimum of 10% of the time - Travel may be required for training + offsites - Valid drivers license and a reliable source of transportation Location This position is classified as REMOTE within the Greater Atlanta Area. Compensation $70,000 annual base salary. Additionally, this position is eligible for a bonus based upon achievement of performance objectives. Compensation may be adjusted based on experience, skills, and interview performance. Pay Transparency Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only part of our total compensation package. Competitive & Unique Benefits Package - Generous PTO Policy - 12 Paid Holidays - Volunteer Time Off - Paid Parental Leave - 401k Program - Wellness and home office/cell phone subsidies - Robust health, dental, vision insurance, and more Any offer of employment is conditioned upon the successful completion of a background investigation. Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time. Commitment to Equal Employment Opportunity The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. #LI-REMOTE

Georgia
$0 / year

Role Description Responsible for the review of medical records for appropriate admission status and continued hospitalization. Works in collaboration with the attending physician, consultants, second level physician reviewer and the Care Coordination staff utilizing evidence-based guidelines and critical thinking. Collaborates with the Concurrent Denial RNs to determine the root cause of denials and implement denial prevention strategies. Collaborates with Patient Access to establish and verify the correct payer source for patient stays and documents the interactions. Obtains inpatient authorization or provides clinical guidance to Payer Communications staff to support communication with the insurance providers to obtain admission and continued stay authorizations as required within the market. Qualifications - Minimum two (2) years of acute hospital clinical experience or a Master's degree in Case Management or Nursing field in lieu of 1 year experience. - California RN license. - AHA BLS. - Ability to pass annual Inter-rater reliability test for Utilization Review product(s) used. - Proficient in application of clinical guidelines (MCG/InterQual) preferred. - Knowledge of managed care and payer environment preferred. - Must have critical thinking and problem-solving skills. - Collaborate effectively with multiple stakeholders. - Professional communication skills. - Understand how utilization management and case management programs integrate. - Ability to work as a team player and assist other members of the team where needed. - Thrive in a fast paced, self-directed environment. - Knowledge of CMS standards and requirements. - Proficient in prioritizing work and delegating where indicated. - Highly organized with excellent time management skills. Requirements - Graduate of an accredited school of nursing (Bachelor's Degree in Nursing (BSN)) or related healthcare field preferred. - At least five (5) years of nursing experience preferred. - Certified Case Manager (CCM), Accredited Case Manager (ACM-RN), or UM Certification preferred.

United States
$59 - $73 / hour
Job Closed

Role Description The Payroll Manager will direct and manage all aspects of in-house payroll operations for three to five business units, ensuring the accurate, timely, and compliant processing of payroll for up to 2,000 employees. The ideal candidate will possess the ability to support team members with day-to-day work while harmonizing payroll operations across businesses, aligning with the company’s overall payroll goals. The ideal candidate will reside in the Mountain or Pacific time zone or be willing to work hours to support businesses in those areas. Key Responsibilities - Manage payroll team for 3-5 business units - Support payroll processing for up to 2,000 employees - Support full in-house payroll including check/ACH distribution, tax payments, tax registrations, managing deductions, processing W2s and other required reports - Support timekeeping - Support union reporting and payment requirements - Drive automation within the payroll team by partnering with payroll and IT teams to deliver quality solutions in a timely manner - Assist the Director of Payroll in validating or establishing payroll audits and controls - Assist the payroll team in documenting processes and identifying opportunities for improvement or automation - Provide leadership to support and execute business process-related goals - Work with finance or payroll team as needed to resolve payroll GL posting questions - Provide professional and technical coaching, mentoring, and development plans to team members - Develop technical reports, metrics, and specifications for trend analysis and remediation Qualifications - Bachelor's Degree in a Business, Accounting, or Human Resources discipline or an equivalent combination of training and experience - Minimum of 5 years’ experience in multi-state payroll with strong payroll law knowledge; Prior supervisory experience is required - Experience managing payroll with a minimum of 1,000 employees; Union experience preferred - Proficiency with Excel, data analysis, build/write formulae, and test data - Strong systems background and experience with software implementations; Experience with Dayforce, Sage, Deltek, or Spectrum Systems preferred - Ability to work collaboratively with payroll and project teams during payroll system upgrades and implementations - Proven leadership and influencing skills to successfully lead projects and teams - Must have a customer focused attitude with strong communication skills, verbal and written Benefits - 401(k) Plan with Company Match: Currently match contributions dollar-for-dollar up to 4% of eligible pay; immediate vesting. - Health & Welfare Benefits: Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage. - Life and Disability Insurance: Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy up for additional coverage. - Time Off: Flexible non-accrual vacation; company holidays per policy. (For California employees, this is separate from California paid sick leave, if applicable.) - Expenses: Business travel and related expenses reimbursed per company policy.

United States
$100K - $120K / year
Mashreq logo

Senior Manager – Data Protection

Mashreq

We are Mashreq - Inspiring you to Rise Every Day

Manager13 days ago
Full TimeRemoteTeam 1,001-5,000Since 1967H1B No Sponsor

• Strategizing, developing, and implementing Data Protection Controls globally • Ensuring compliance with policies & frameworks • Leading Data Protection initiatives and monitoring information security assets

Egypt
Job Closed