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Field Support Engineer

Field EngineerField EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 1945H1B No SponsorCompany SiteLinkedIn

Location

Tennessee

Posted

59 days ago

Salary

0

Seniority

Senior

High School3 yrs expEnglish

Job Description

Field Support Engineer

Stago

• Provide on-site and remote technical support for Stago instruments and systems. • Foster strong relationships with customers by actively listening and maintaining professionalism. • Prioritize service requests, manage workload effectively. • Installs instruments at customer's facility and performs preventive maintenance. • Provide on-site training for end users and laboratory personnel. • Collaborate with internal teams to improve service strategies.

Job Requirements

  • High School or (GED) required.
  • Associates Degree or Certificate from Technical School a plus.
  • Bachelor’s from 4 year college or university preferred.
  • 3 years related experience troubleshooting and repairing diagnostic equipment or operating related equipment required.
  • Valid Driver's License.
  • Strong technical troubleshooting and problem-solving skills.
  • Excellent customer service and communication skills.
  • Knowledge of Database and Internet software; Windows 10/7, NT, XP and DOS.
  • Ability to work independently and manage time effectively.
  • Willingness to travel extensively (up to 75% overnight travel may be required).

Benefits

  • N/A

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Role Description As a Steam Power Field Services & Technical Advising Specialist, you will travel extensively to customer sites across the Americas. You will support them with installation, maintenance, and warranty work on industrial power generation equipment. This position requires you to be trained and qualified as a Generator Specialist, authorizing you to perform both generator repair work and test and inspection assignments. The Technical Field Advisor (TFA) provides on-site technical direction to customer-owned utility and industrial power plants for their Steam Turbine Generator Systems. The TFA is responsible for: - Reviewing plant engineering documents and P&ID’s. - Troubleshooting plant systems and equipment. - Planning, organizing, integrating, and directing resources such as labor, tools, and materials to complete the work scope according to contractual requirements. - Safely managing the maintenance and repair of various equipment used in power generation applications. This is a remote position within the U.S., requiring approximately 80% travel annually, primarily within the U.S., with possible international trips to Canada and Latin America. Continuous employment is dependent on the successful completion of formal training provided by GE Vernova. Qualifications - Technical Degree/Bachelor's degree in Electrical or Mechanical Engineering or related discipline with a 3.0 or higher GPA; or a High School Diploma / GED with 4+ years of experience in Field Services or power generation equipment maintenance. - Experience using electrical test equipment including Megohmmeters, Hipot test sets, Digital Low Resistance Ohmmeters, and Multimeters. - Ability to travel to and from projects and various field assignments and willing to work holidays, weekends, and overtime as required. - Ability to obtain unescorted security clearance at nuclear power facilities. - Valid Driver’s License and passport. Requirements - Develop an in-depth understanding of generator design principles and construction techniques. - Stay updated with the latest advancements and technologies in generator systems. - Master various generator inspection procedures, including visual inspections, non-destructive testing (NDT), and performance testing. - Utilize specialized tools and equipment to conduct thorough inspections. - Perform a range of tests on generators, such as insulation resistance tests, winding resistance tests, and performance tests, including both low voltage and high voltage (>600V ac/dc) tasks. - Interpret test results accurately to assess the condition of the generator. - Diagnose generator faults and determine the root cause of issues. - Execute repair work on generators, including winding repairs and stator/rotor repairs. - Perform routine maintenance tasks to ensure optimal generator performance. - Travel to customer sites to provide on-site support for generator installation, maintenance, and warranty work. - Collaborate with customer personnel to understand their specific needs and challenges. - Identify and resolve technical issues with generators in a timely manner. - Prepare detailed reports on inspection findings, test results, and repair work performed. - Adhere to all safety protocols and procedures when working on generators. - Ensure that all work performed complies with industry standards, regulations, and customer specifications. - Participate in ongoing training and professional development opportunities to enhance skills and knowledge. Benefits - For candidates applying to a Canadian-based position, the pay range for this position is between $80,000 and $85,000 CAD. - Bonus eligibility: [ineligible] - This posting is for an existing vacancy. - Relocation Assistance Provided: No

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