• Identify, qualify, and onboard prospective SLED-focused channel partners • Build and execute a SLED-specific channel strategy • Develop and operationalize a SLED channel sales motion • Articulate the value of NinjaOne's Partner Program and deliver product demonstrations • Own your regional territory plan, pipeline, and forecast • Maintain current knowledge of SLED procurement processes, contract vehicles, regulations, and compliance requirements

• Identify, qualify, and onboard prospective SLED-focused channel partners. • Build and execute a SLED-specific channel strategy. • Develop and operationalize a SLED channel sales motion. • Articulate the value of NinjaOne's Partner Program. • Own regional territory plan, pipeline, and forecast. • Partner cross-functionally with public sector sales teams. • Maintain current knowledge of SLED procurement processes.

• Build and maintain long-term relationships with Portuguese-speaking partners • Manage and support a portfolio of 30–40 partners simultaneously • Work with warm leads and onboard new partners in collaboration with the inbound team • Support partner growth and development to increase overall project revenue • Analyze partner performance and identify opportunities to improve engagement and results • Provide partners with recommendations and best practices to help them scale on the platform • Collaborate with internal teams to ensure a high-quality partner experience and a safe ecosystem for users

Role Description Lux Digital Marketing LLC is seeking a highly organized, client-focused, and results-driven Account Manager to oversee client relationships, onboarding coordination, account retention, and ongoing communication. This role is responsible for ensuring clients receive a smooth onboarding experience, maintaining strong long-term relationships, and collaborating closely with internal teams to ensure successful service delivery. The Account Manager serves as the primary point of contact for assigned clients and plays a critical role in client satisfaction, retention, and account growth. The ideal candidate has experience in digital marketing account management, strong communication skills, and the ability to proactively manage multiple client relationships in a fast-paced remote environment. Qualifications - Minimum 3+ years of account management experience in the digital marketing industry - Excellent spoken and written English communication skills required - Strong client communication and relationship-building skills - Proven experience managing client retention and account growth - Experience coordinating projects and cross-functional teams - Organized, detail-oriented, and proactive - Ability to manage multiple client accounts simultaneously - Comfortable leading client meetings and reporting calls - Strong problem-solving and conflict-resolution abilities - Ability to work independently in a fully remote environment Requirements - CRM systems (GoHighLevel, HubSpot, Salesforce, etc.) - Project management tools (ClickUp, Asana, Monday.com, Trello) - Slack and Zoom - Google Workspace - Digital marketing reporting tools and dashboards Benefits - Performance bonuses and advancement opportunities may be available based on client retention, account growth, and overall performance Company Description Employment with Lux Digital Marketing LLC is at-will, meaning either the employee or the company may terminate employment at any time, with or without cause or notice, in accordance with applicable law. As a condition of employment, the Account Manager must adhere to all Lux Digital Marketing LLC policies, including confidentiality, non-disclosure, and professional conduct standards. Additional policies and onboarding materials will be provided upon hire.