• Lead, coach, and develop a team of Project Managers and Senior Project Managers, including performance management, career development, and day-to-day guidance. • Build a team culture grounded in accountability, transparency, and customer-focused execution. • Own delivery outcomes across your team’s portfolio of customer engagements, ensuring projects are delivered on time, within scope, and within budget. • Provide active oversight on complex and at-risk projects, helping PMs navigate escalations, resolve blockers, and maintain customer confidence. • Ensure your team is consistently applying PMO delivery standards, governance practices, and reporting requirements. • Partner with Delivery, Customer Success, Product, Technology and Operations leaders to align on priorities, resource needs, and execution sequencing across the customer lifecycle. • Serve as an escalation point for your team and a reliable partner for internal stakeholders on delivery-related issues.

Role Description The Project Controls Specialist II or III is responsible for implementation, training, oversight and conducting Project Controls related practices for multiple projects across the company's operational groups. Location: This is an onsite position, which can be located at any of the following locations: Denver, CO; Phoenix, AZ; Clinton, IN; Indianapolis, IN or Fargo, ND. Based on the experience and skill set of the individual identified, we will consider remote-based candidates with ability to travel to our office locations to support events or department activities. Responsibilities - Compiling job cost and/or planning reports for multiple projects - Prepare project progress billings - Prepare client progress updates - May require some travel to project sites - Perform performance analysis and forecasting - Update & Review change management, forecast and progress updates in Viewpoint - Support project management with project reporting requirements - Assist/train project management in use of PM/Controls tools - Works independently on complex assignments - Other duties as assigned Qualifications - Must be capable of up to 15% travel (e.g. 3.5 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. - Project Controls Specialist II: - Bachelor’s degree in Project Management, Construction Management, Construction Engineering or related field OR equivalent combination of education and experience - 2-4 years of related experience in project controls or cost scheduling and planning - Compensation $90,000 - $110,000 / year, commensurate with experience - Project Controls Specialist III: - Bachelor’s degree in Project Management, Construction Management, Construction Engineering or related field OR equivalent combination of education and experience - 4-6 years of related experience in project controls or cost scheduling and planning - Certification from Association for the Advancement of Cost Engineering (AACEi), Project Management Institute (PMI) or related industry institute preferred - Compensation $110,000 - $125,000 / year, commensurate with experience Requirements - Take reasonable care of your own and others’ health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward the company’s Zero Injury principles - High proficiency in Microsoft Excel - Organizational skills and ability to manage simultaneous tasks/assignments - Exceptional team building skills and ability to collaborate with groups throughout the company - Excellent interpersonal skills - Excellent written and verbal communication skills - Ability to comprehend complex assignments - Ability to work independently with minimal supervision Working Environment - When visiting jobsites the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions - This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises Benefits - Financial Wellbeing - Competitive pay with ongoing performance review and merit increase - 401(k) with company match & Employee Stock Purchase Plan (ESPP) - Flexible spending account (Healthcare & Dependent care) - Health & Wellness - Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children - Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount - Discounted National Gym Membership Network - Family & Lifestyle - Paid Time Off, Paid Holidays, Bereavement Leave - Military Leave, including Differential Pay and Benefits Continuation - Employee Assistance Program - Planning for the Unexpected - Short and long-term disability, life insurance, and accidental death & dismemberment - Voluntary life insurance, accident, critical illness, hospital indemnity coverage - Emergency Travel Assistance Program - Group legal plan

Role Description The IT Project Manager III is responsible for leading, planning, managing and directing change management activities across complex clinical, operational, and enterprise technology initiatives. This role partners closely with Project Managers, operational leaders, and DTP stakeholders to ensure successful adoption of change through structured communication, stakeholder engagement, and readiness planning. - Maintain working relationships with client functional areas outside of IT. - Achieve the objectives of concurrent projects with enterprise-wide impact. - Apply established change management methodologies to assess organizational impact. - Develop and execute change plans. - Support leaders and end users throughout the change lifecycle for large scale projects. Company Description Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. - Advances health for all people by tackling complex health care challenges. - Discovers and applies new scientific learning and knowledge. - Develops safer, more effective treatments. - Educates the next generation of medical leaders and innovators. - Supports local communities by delivering high-quality care. - Offers comprehensive health care solutions from birth through geriatrics. - Utilizes innovative approaches such as artificial intelligence and informatics. - Consistently ranked by U.S. News & World Report's Best Hospitals. - Ranked No. 1 in Geriatrics and top 5 in Cardiology/Heart Surgery. - Ranked No. 11 nationwide in NIH funding for the Icahn School of Medicine. - Ranked No. 1 in New York for smart hospitals by Newsweek.

• The Implementation Project Analyst must have comprehensive knowledge of Mercafacil’s products, processes, and implementation phases, and possess strong client relationship skills to act as the focal point for the implementation projects under their responsibility. They will lead the entire process and monitor all stages with clients, partners, and other stakeholders using formal techniques and project management practices, detailing and documenting the entire process and guiding the client toward post-implementation success, based on the client’s needs, product capabilities, and the contract between Mercafacil and the client. • It is essential to recognize that this role will be the client’s primary point of contact and main reference after commercial closing; ensuring that the client’s first experience is welcoming, educational, objective, clear, and human is fundamental to efficiently completing this phase within agreed timelines and expectations. • Act as the focal point for the entire implementation process by managing stages and deadlines, coordinating and connecting all parties involved, including the client, partners, and Mercafacil’s internal teams. Responsibilities include: • Preparing detailed project schedules, allocating resources according to availability; • Conducting alignment meetings with the client to understand their needs, expectations, and particularities; • Ensuring all internal and external stakeholders have clarity on project scope, timelines, and responsibilities; • Performing regular checkpoints with clients and internal teams to align status, clarify doubts, and adjust actions when necessary. • Continuously update and monitor all internal project management tools and disseminate relevant information clearly and objectively, keeping all stakeholders informed about project progress and potential blockers, and acting proactively to resolve them if needed; • Actively participate in the entire process, starting from validating project feasibility with the sales team, mapping the operation and how Mercafacil’s solutions will add value to the client’s daily operations, supporting technical configuration steps, overseeing testing and validation, and handing the client over to the CS and Support teams; • Document and share important information such as operational maps, customization details, strategic client contacts, and other relevant data with other areas of Mercafacil, including CS and Support; • Assist the client during the process by answering questions and advising on solution usability and requirements for correct operation, such as the need for populated data in the platform, types of integrations and their limitations, communication types (visual via assets, through campaigns), business rules, etc.; • Mediate situations involving misunderstandings, conflicts, or unforeseen events, steering the project strategically toward the solution that best meets the client’s needs, ensuring project success and client satisfaction; • Share reports and perform regular follow-ups with the client and internal teams, ensuring transparency and accessibility of project status.