Role Description Innovative Renal Care is seeking a detail-oriented Eligibility Specialist to manage insurance processing and benefit verification for our dialysis clinics. In this fully remote role, you will serve as a critical link between patients, clinic staff, and insurance providers to ensure seamless access to care. - Perform comprehensive benefit verifications via phone or online tools to confirm patient coverage and network status specific to the rendering clinic. - Maintain 100% accuracy of patient insurance records within the billing system, proactively initiating updates as coverage changes occur. - Serve as the primary internal contact for complex insurance setups and coordination of benefits (COB), ensuring strict compliance with Medicare and CMS rules. - Partner closely with clinic staff, collections, and insurance educators to ensure timely verification and a seamless setup for all insurance changes. - Manage region- and clinic-specific reports to track new or inactive policies, preventing billing delays or lapses in life-sustaining patient coverage. - Communicate proactively with patients and clinic teams regarding the loss of insurance benefits to prevent disruptions in dialysis treatment. - Initiate authorization requests as required by specific insurance providers and clinic network status. Qualifications - Bachelor’s degree in Business, Healthcare Administration, or a related field is preferred. An equivalent combination of education and significant relevant professional experience will be considered. - Demonstrated experience in medical billing, insurance verification, or patient access. - Exceptional communication skills and a proven ability to meet strict deadlines while maintaining high standards of data accuracy. - Prior exposure to Medicare Coordination of Benefits (COB) and the 30-month coordination period for End-Stage Renal Disease (ESRD) preferred. - Experience using insurance portals and clearinghouses for digital benefit verification preferred. - Experience working in a high-volume Revenue Cycle Management (RCM) environment or a centralized billing office (CBO) preferred. - Proficiency in Spanish is preferred but not required. - Proficiency in Microsoft Office Suite, with a strong emphasis on Excel, Word, and Outlook. Benefits - Comprehensive benefits program including a 401(k) match and healthcare coverage. - A broad range of other benefits that compare favorably within our industry and marketplace. Company Description We are one of the largest dialysis service providers in the U.S., partnering with local physicians to deliver high-quality care to patients with ESRD and other kidney conditions. Our mission is to be the trusted experts and preferred partners for patients, physicians, and healthcare providers by delivering best-in-class care, service, and solutions. - Integrity & Innovation – Earn trust by keeping promises and embracing new solutions. - Compassion – Treat patients, families, and colleagues with respect and empathy. - Accountability – Take ownership and recognize the contributions of others. - Results-Driven – Strive for excellence and exceed expectations. - Everyone Counts – Foster diversity, equity, teamwork, and collaboration.

Role Description We are seeking experienced and customer-focused Licensed Life Insurance Agents to join our growing team. Candidates must already hold an active Life Insurance License prior to applying. In this role, you will assist prospective and existing clients with selecting life insurance coverage that fits their needs while delivering a high level of professionalism and customer care. This position is ideal for individuals who are sales-driven, dependable, and experienced working in a fast-paced call center or remote sales environment. What You’ll Do - Handle inbound and outbound calls regarding life insurance products and policy options - Educate customers on coverage, benefits, pricing, and eligibility - Recommend appropriate policies based on customer needs - Complete applications and accurately document customer information - Maintain compliance with all insurance regulations and company policies - Meet or exceed sales and performance goals - Follow up with leads and maintain consistent communication with clients - Navigate multiple systems while managing active conversations Qualifications - Active Life Insurance License required at time of application - Previous life insurance sales experience strongly preferred - Strong communication and objection-handling skills - Comfortable working in a metric-driven sales environment - Excellent attendance and reliability - Basic computer and multitasking skills - Ability to work independently and remain self-motivated Preferred Qualifications - Call center sales experience - Additional insurance licenses are a plus - Experience with CRM systems and dialer platforms - Bilingual candidates encouraged to apply Benefits - Health, Dental, Vision Insurance: Comprehensive plans to keep you and your family healthy. - 401k Savings Plan: Secure your financial future with our competitive savings plan. - Employee Advancement & Career Path Development: We believe in promoting from within—your growth is our priority! - Monthly Drawings: Win exciting prizes like gift cards and electronics! - Paid Time Off: Earn paid time off from day one—because you deserve a break! - Casual Environment: Enjoy a relaxed work atmosphere where you can be yourself. - DailyPay Partner: Access your earnings daily—because life doesn’t wait!

• Analyze claim and payment exceptions to determine appropriate resolution steps • Research claims through payer portals or direct payer outreach using established guidelines • Accurately document actions taken and outcomes achieved • Escalate issues that fall outside of defined procedures with recommendations • Maintain regular and predictable attendance and meet productivity and quality standards • Handle sensitive financial and patient information in compliance with HIPAA and company policies • Perform additional related duties as assigned by management

Role Description Remote (work-from-home) Claims Adjuster role handling third-party personal and commercial auto + Commercial GL bodily injury claims. - Focus on moving claims efficiently toward resolution and closure. - Investigate and manage casualty claims end-to-end. - Proactively gather information and advance files toward resolution. - Apply comparative negligence principles. - Deliver strong customer service throughout the claim lifecycle. Qualifications - Active Adjuster’s License (home state or designated home state if required). - Minimum 2+ years handling personal lines injury claims. - Minimum 2+ years handling commercial lines injury claims. - Strong understanding of policy language, coverages, and exclusions. - Demonstrated skills in negotiation (claimants + plaintiff attorneys). - Demonstrated skills in statement taking. - Driving claims to resolution. - Proficiency with claims systems and Microsoft Word/Excel. - Strong written and verbal communication. - Typing speed 40+ WPM. - Ability to work independently in a structured remote environment. - Ability to pass background check. Requirements - Bachelor’s or Associate’s degree (preferred). - Texas Adjuster License (preferred). - Bilingual (Spanish/English) (preferred). - Specialized claims handling model (auto liability, BI, litigation, SIU, etc.) (preferred). Benefits - Emphasis on manageable caseloads. - Employee development & internal mobility. - Structured supervision and mentorship. - Salary: $75k.