CONNEXUS RESOURCE GROUP INC

Role Description We are seeking experienced and customer-focused Licensed Life Insurance Agents to join our growing team. Candidates must already hold an active Life Insurance License prior to applying. In this role, you will assist prospective and existing clients with selecting life insurance coverage that fits their needs while delivering a high level of professionalism and customer care. This position is ideal for individuals who are sales-driven, dependable, and experienced working in a fast-paced call center or remote sales environment. What You’ll Do - Handle inbound and outbound calls regarding life insurance products and policy options - Educate customers on coverage, benefits, pricing, and eligibility - Recommend appropriate policies based on customer needs - Complete applications and accurately document customer information - Maintain compliance with all insurance regulations and company policies - Meet or exceed sales and performance goals - Follow up with leads and maintain consistent communication with clients - Navigate multiple systems while managing active conversations Qualifications - Active Life Insurance License required at time of application - Previous life insurance sales experience strongly preferred - Strong communication and objection-handling skills - Comfortable working in a metric-driven sales environment - Excellent attendance and reliability - Basic computer and multitasking skills - Ability to work independently and remain self-motivated Preferred Qualifications - Call center sales experience - Additional insurance licenses are a plus - Experience with CRM systems and dialer platforms - Bilingual candidates encouraged to apply Benefits - Health, Dental, Vision Insurance: Comprehensive plans to keep you and your family healthy. - 401k Savings Plan: Secure your financial future with our competitive savings plan. - Employee Advancement & Career Path Development: We believe in promoting from within—your growth is our priority! - Monthly Drawings: Win exciting prizes like gift cards and electronics! - Paid Time Off: Earn paid time off from day one—because you deserve a break! - Casual Environment: Enjoy a relaxed work atmosphere where you can be yourself. - DailyPay Partner: Access your earnings daily—because life doesn’t wait!

Role Description As a Customer Service Representative - Call Center Agent, you will support customers through inbound and outbound calls, emails, and live chat while providing professional, solution-oriented assistance. This role is ideal for individuals who are strong communicators, customer-focused, and comfortable working in a fast-paced call center environment. - Answer inbound and outbound customer calls, emails, and live chats - Professionally assist customers with questions, concerns, and account-related inquiries - Identify, escalate, and document priority issues when necessary - Follow up on complex customer interactions to ensure resolution - Accurately record customer interactions and account details across multiple systems - Build rapport with customers through positive, solution-focused communication - Maintain professionalism and productivity in a fast-paced call center environment - Collaborate with leadership and team members to improve customer experience and overall performance Qualifications - Previous customer service experience preferred - Call center experience preferred - Strong communication and interpersonal skills - Positive, upbeat, and customer-focused personality - Self-motivated with strong problem-solving abilities - Comfortable multitasking across multiple systems and platforms - Excellent grammar, punctuation, and spelling skills - Basic computer proficiency including navigation, copy/paste, opening tabs, and typing 30+ WPM - Reliable attendance and professionalism - Ability to adapt in a fast-paced, performance-driven environment Benefits - Health, Dental, Vision Insurance: Comprehensive plans to keep you and your family healthy. - 401k Savings Plan: Secure your financial future with our competitive savings plan. - Employee Advancement & Career Path Development: We believe in promoting from within—your growth is our priority! - Monthly Drawings: Win exciting prizes like gift cards and electronics! - Paid Time Off: Earn paid time off from day one—because you deserve a break! - Casual Environment: Enjoy a relaxed work atmosphere where you can be yourself. - DailyPay Partner: Access your earnings daily—because life doesn’t wait! Company Description We are in the “People Business”. What does that mean? It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team. We think when it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes. For the right person, that smile in their voice comes naturally.

Job DetailsJob Location: TN REMOTE - TENNESSEE, TN 99999Position Type: Full TimeSalary Range: $11.00 - $12.00 HourlyOverview We’re hiring Seasonal Customer Support Agents to support high-volume operations during peak periods. This role is focused on delivering efficient, accurate support across multiple channels while maintaining strong productivity throughout your shift. This is a fast-paced environment where consistency and attention to detail matter. You’ll be expected to stay active, manage multiple conversations, and follow established processes without constant oversight. What You’ll Do Handle customer inquiries via phone, chat, and/or email in a high-volume environment Provide accurate information and resolve issues efficiently Navigate multiple systems while maintaining attention to detail Stay active and engaged throughout your shift, managing multiple interactions at once Follow all processes, compliance guidelines, and system workflows Communicate clearly and professionally, especially in time-sensitive situations Escalate issues when necessary What We’re Looking For Strong customer service skills with a focus on accuracy and efficiency Comfortable working in a fast-paced, high-volume environment Ability to multitask across systems and communication channels Detail-oriented and process-driven Reliable attendance and consistent performance Strong written and verbal communication skills Previous call center or customer support experience preferred What Success Looks Like You stay consistently active and productive throughout your shift Customers receive clear, accurate, and timely support You manage multiple interactions without sacrificing quality You follow processes and minimize errors Why Join This Team Fast-paced seasonal opportunity with immediate start Structured environment with clear expectations Gain experience in high-volume customer support Be part of a team supporting a large-scale live operation #TNCX Notice of Equal Opportunity and Accommodation for Applicants with Disabilities Connexus Resource Group is committed to providing equal employment opportunities to all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete this application or to participate in any part of the application or hiring process, please contact our Human Resources department at jobs@connexusresourcegroup.com. Requests for accommodation will be considered on a case-by-case basis in accordance with applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA). Providing this information is voluntary and will be kept confidential as required by law. Qualifications

Job DetailsJob Location: AL REMOTE - ALABAMA, AL 99999Position Type: Full TimeSalary Range: $11.00 - $12.00 HourlyOverview We’re hiring Seasonal Customer Support Agents to support high-volume operations during peak periods. This role is focused on delivering efficient, accurate support across multiple channels while maintaining strong productivity throughout your shift. This is a fast-paced environment where consistency and attention to detail matter. You’ll be expected to stay active, manage multiple conversations, and follow established processes without constant oversight. What You’ll Do Handle customer inquiries via phone, chat, and/or email in a high-volume environment Provide accurate information and resolve issues efficiently Navigate multiple systems while maintaining attention to detail Stay active and engaged throughout your shift, managing multiple interactions at once Follow all processes, compliance guidelines, and system workflows Communicate clearly and professionally, especially in time-sensitive situations Escalate issues when necessary What We’re Looking For Strong customer service skills with a focus on accuracy and efficiency Comfortable working in a fast-paced, high-volume environment Ability to multitask across systems and communication channels Detail-oriented and process-driven Reliable attendance and consistent performance Strong written and verbal communication skills Previous call center or customer support experience preferred What Success Looks Like You stay consistently active and productive throughout your shift Customers receive clear, accurate, and timely support You manage multiple interactions without sacrificing quality You follow processes and minimize errors Why Join This Team Fast-paced seasonal opportunity with immediate start Structured environment with clear expectations Gain experience in high-volume customer support Be part of a team supporting a large-scale live operation #ALCX Notice of Equal Opportunity and Accommodation for Applicants with Disabilities Connexus Resource Group is committed to providing equal employment opportunities to all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete this application or to participate in any part of the application or hiring process, please contact our Human Resources department at jobs@connexusresourcegroup.com. Requests for accommodation will be considered on a case-by-case basis in accordance with applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA). Providing this information is voluntary and will be kept confidential as required by law. Qualifications