Role Description The Head of North American Compliance is responsible for leading and managing compliance initiatives across the United States and Canada and serving as the region’s AML officer, ensuring adherence to regulatory requirements and internal policies. This role requires a deep understanding of US financial regulations and the ability to navigate complex regulatory environments. The Head of NA Compliance will serve as the primary point of contact for regulatory agencies and will be instrumental in shaping and executing the company’s compliance strategy within North America. Key Responsibilities - AML/CTF Compliance Leadership: Act as the primary Anti-Money Laundering (AML) and Money Laundering Reporting Officer (MLRO) for the US market, overseeing compliance with Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), government sanctions, and Politically Exposed Person (PEP) regulations. - US Regulatory Compliance: Ensure compliance with all applicable US regulations, including those related to consumer protection, financial crimes, and money transmission. - Regulatory Guidance: Provide expert advice on compliance with US regulations for various business lines, including money services businesses (MSBs), payment processing, and gaming. - Product Compliance Oversight: Monitor and ensure that all products and services offered in the US comply with federal and state regulatory requirements, including necessary filings and reporting. - Risk Management & Mitigation: Identify, assess, and manage risks associated with money laundering and financial crimes. Develop and implement robust risk mitigation strategies. - Regulatory Audit Management: Lead and manage all regulatory audits within the US, ensuring full cooperation with auditors and regulators to minimize compliance risks. - Team Leadership & Development: Lead and mentor a team of compliance professionals, fostering a culture of compliance and continuous improvement within the organization. - Compliance Reporting: Develop and maintain Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) specific to US compliance efforts. Regularly report on compliance status to senior leadership. - Implementation of Group Policies: Drive the implementation of global compliance policies within the US, ensuring alignment with local regulatory requirements. - Training Programs: Oversee the development and delivery of compliance training programs, including AML and CTF training, to ensure staff are well-informed and equipped to meet regulatory obligations. - Risk Assessments: Conduct and oversee risk assessments for the US market, ensuring all compliance risks are identified and addressed. - Keep senior management informed of emerging regulatory developments and industry trends, ensuring timely implementation of necessary changes. - Manage all local licensing, registration, and regulatory reporting requirements. - Work with Compliance Teams globally to design and implement a risk-based Financial Crime and Compliance Framework, ensuring proportional controls aligned with Nuvei’s international operations and local regulatory requirements. Qualifications - Education & Experience: Bachelor’s degree in business, finance, law, or a related field. - 7-10 years of experience in compliance or risk management, preferably within a financial institution, money transmitter, or FinTech company operating in the US. Equivalent combinations of education and experience will be considered. - Regulatory Expertise: Extensive knowledge of US regulatory requirements, including AML/CTF, Money Transmitter Licenses (MTLs), consumer protection laws, and other relevant federal and state regulations. - Industry Knowledge: Strong understanding of the US financial services landscape, including payment systems, money transmission, and digital currencies. - Skills: Excellent leadership, strategic thinking, communication, and analytical skills, with proven ability to manage complex regulatory challenges in a fast-paced environment. - Experience working in a fast-paced, technology-driven environment. Benefits - Competitive holiday allowance - 401K Matching program - Group Insurance Benefits - Flexible working model - Employee Assistance Program Working Language English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed. Recruitment Process Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.

• Applies in-depth knowledge of federal and state regulations and healthcare industry standards. • Comprehends and follows auditing plans and methodologies specific to contract requirements. • Prioritization and assignment of workload, ensuring adherence to task order policies and procedures. • Examines and calculates data from financial documents and statements such as provider cost reports as a method of audit.  • Utilize data mining and trend analysis tools to detect anomalies in Medicaid billing and payment patterns. • Attend on-site audits to retrieve medical records and conduct provider entrance/exit conference. • Prepare and submit medical record request letters to providers associated with requests for medical record requests or suspension overpayment determinations. • Interpret and apply pertinent laws, regulations, policies, and procedures relevant to the specific audit findings and provider type being audited. • Ensure Generally Accepted Government Auditing Standards (GAGAS) standards are applied to each applicable audit to identify fraud, waste or abuse. • Preparing factual and objective written reports in conformance with professional auditing and evaluation standards and present findings to leadership, external agencies, and government partners. • Calculates improper payments, and issues findings, recommendations, and corrective actions in accordance with applicable regulations, policies and procedures. • Prepare and send suspension overpayment determinations to providers when applicable. • Communicates with federal/state agencies and providers regarding issues such as general regulatory compliance, audit findings, and the recovery process. • Attends briefings and presentations as assigned. • Maintains fraud case development quality standards so that proper case development is ensured, and quality cases are fully prepared. • Maintains proper and timely updates in appropriate tools and applications for their investigations. Case development databases and documents. • Develops and documents reports of investigative findings, compiles case file documentation, calculates improper payments, and issues findings, recommendations, and corrective actions in accordance with applicable regulations, policies and procedures. • Program research relating to federal program applications, eligibility, payments, and other program requirements. • Conducts on-site visits and/or interviews as required for investigation. • Identify weaknesses in current audit processes and recommend enhancements for improved efficiency and effectiveness. • Performs ad hoc tasks/duties as assigned.

• Provide hands-on support in the assessment, improvement, and maintenance of technical security baselines based on industry best practices (e.g., NIST, CIS, ISO). • Ensure configurations satisfy global regulatory mandates (e.g., HIPAA, GDPR). • Leverage automated tools to monitor security and compliance posture. • Act as a GRC interface with Infrastructure and Engineering teams to ensure hardening requirements are technically feasible and effectively implemented. • Manage and continuously improve the company's Third-Party Risk Management programme across suppliers, vendors and strategic partners. • Own end-to-end due diligence processes for new and existing vendors, including inherent risk assessments, security/privacy reviews and ongoing monitoring. • Review vendor assurance documentation such as ISO 27001 certificates, SOC 2 reports, penetration test summaries, policies and compliance evidence. • Identify, document and communicate vendor risks, remediation actions and approval recommendations. • Maintain risk tiering and reassessment schedules for critical and high-risk vendors. • Act as a trusted partner to internal stakeholders during vendor onboarding, renewals and procurement decisions. • Engage directly with suppliers to resolve due diligence issues and drive remediation. • Maintain audit-ready documentation within GRC systems. • Support team members with global and contractual compliance efforts, as well as internal and external audits. • Contribute to security and compliance policy, process, and control improvements. • Identify opportunities for automation, simplification, and improved GRC tooling.

Title: Contract & Compliance Coordinator Location: Remote USA Department: Contract Services Job Description: About the Role The Contracts Manager is a key member of a two-person Contract Services team within a shared services organization supporting multiple entities. Reporting to the Director of Contract Services, this role provides hands-on support across the full contract lifecycle. This is a full-time, remote position suited for a self-starter with 5+ years of experience in contract administration or coordination who works independently, communicates professionally with colleagues and vendors, and brings a high level of accuracy, discretion, and accountability to their work. In a small, high-functioning team, individual contributions directly impact department success, with opportunities for continued growth as systems and processes evolve. Responsibilities - Support the contract lifecycle across multiple entities and client types, stepping in when customization, amendments, or modifications fall outside the scope of approved templates, and ensuring all contract activity is accurately tracked and documented in the CRM - Draft, review, and refine contract documents, amendments, statements of work, and supporting documentation with a high degree of accuracy, consistency, and attention to detail - Manage and maintain the department inbox, triaging incoming requests, correspondence, and time-sensitive items with professionalism and urgency - Serve as a day-to-day user of the department's custom CRM - Identify and flag issues, inconsistencies, or risks within contract documents and recommend solutions proactively - Work closely with Regional Operations Managers and the Finance Department to ensure seamless contract coordination across all entities, serving as a reliable point of contact for contract-related questions and needs - Support the Director with contract-related projects, reporting, and process improvement initiatives as needed Position Requirements - Demonstrated ability to work independently and manage competing priorities without close supervision - Strong attention to detail with a commitment to accuracy in all written work product - Ability to anticipate needs, identify potential issues early, and recommend practicalsolutions - A proactive communicator who follows through on commitments without being prompted - Comfortable working in a fast-paced environment where priorities can shift quickly - Proficiency with technology platforms and the ability to learn and adapt to a custom CRM quickly - Professional written communication skills with the ability to draft and edit contract language clearly and precisely The individual must balance independent work with collaboration across teams and interact professionally with all employees and external contacts.Confidentiality on all matters is required. Position Qualifications - 5+ years of experience in contracts administration, contract coordination, legal support, or a closely related field - Familiarity with contract lifecycle management and standard contract structures - Proficiency with Microsoft Office Suite (Word, Excel, Outlook) - Strong written communication skills, with the ability to draft and edit contract language clearly and precisely - Ability to work independently and manage competing priorities in a fast-paced, remote environment - Ability to quickly learn and adapt to new software and technology platforms, including a CRM - Proactive communicator who follows through on commitments Preferred - Experience supporting multiple entities or clients simultaneously within a shared services model Work Authorization Applicants must be currently authorized to work in the United States on a full-time basis. We are currently unable to sponsor or take over sponsorship of an employment visa. Compensation & Benefits Salary Range - $52,000 - $75,000 Annually At TSG Support Services, we value the well-being and future of our team members. We’re proud to offer a comprehensive benefits package that includes: - Health Insurance coverage provided through Capital Health Plan (CHP) or BCBS FL Blue outside of the Tallahassee Metro area, with individual premiums fully covered by the company. - Optional coverage for Dental, Vision, and Supplemental Insurance - 401(k) Retirement Plan to help you plan for the future - Paid Time Off (PTO): 176 hours annually - Paid Holidays: Observance of standard federal holidays We believe in supporting our employees both professionally and personally, and our benefits are designed to promote a healthy, balanced, and secure lifestyle. Work Schedule This position is full-time, Monday through Friday, during regular business hours. About the Company TSG Support Services is the general shared services organization for advocacy and consulting companies under The Southern Group and TSG Advisors brands. With its headquarters in Tallahassee, FL, the TSG Support Services team is a network of individuals spread throughout the Southeast and all major metro regions in Florida. Services provided include, but are not limited to, finance and accounting, office operations, contracting, payroll, marketing, legal services, and content development. If you are interested in learning more about the companies our team supports, visit www.thesoutherngroup.com or www.tsgadvisors.com. Equal Opportunity Statement At TSG Support Services, we are proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We believe that a variety of perspectives leads to better ideas, stronger teams, and a more dynamic work environment. We encourage applicants from all backgrounds to apply and join us in building a workplace where everyone can thrive.