GCI Communication Corp logo
GCI Communication Corp

At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

Business Analyst

Business AnalystBusiness AnalystFull TimeRemoteMid LevelTeam 1,001-5,000

Location

United States

Posted

4 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Business Analyst

GCI Communication Corp

Role Description Serve as a partner to leadership and business stakeholders by analyzing and synthesizing business needs, industry trends, processes, and systems to identify opportunities for improvement. Offer data-driven insights into actionable recommendations to improve efficiency, effectiveness, and support business strategy, growth, and decision-making. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Focus Area: Purchase Orders (PO) & Invoicing - Own Chief Technology Office (CTO) invoice coding while driving cost transparency, vendor insights, and process improvements. - Support data-driven decision-making by identifying inefficiencies, improving controls, and enabling scalable, automated processes across CTO spend. - Own PO and invoice coding and review. - Conduct first-line vendor and contract billing review. - Execute analytics and reporting for invoice trends, vendor spend, and anomalies. - Understanding of end-to-end Procure-to-Pay (P2P) lifecycle (requisitions, purchase orders, goods receipt, invoice, payment). - Understanding of vendor payment terms and discounts, spend analysis, invoice errors and delays, and month-end and year-end processes. - Business Insights & Analysis - Evaluate current processes, workflows, and systems to identify gaps and improvement opportunities. - Partner with leadership & stakeholders to gather, validate, and analyze data to support decision making and document business requirements. - Perform root cause analysis to identify performance issues, risks, or gaps. - Translate business needs into functional or technical requirements. - Synthesize data into clear summaries and insight decks, delivering actionable recommendations. - Collaborate cross-functionally and facilitate stakeholder meetings, workshops, and requirements review sessions. - Ensure solutions align with defined business objectives, policies, regulatory, and compliance requirements. - Ensure requirements are traceable, accurate, auditable, and approved by stakeholders. - Additional Senior Level Expectations: - Lead comprehensive evaluations of enterprise processes, workflows, and systems to identify gaps, inefficiencies, and improvement opportunities. - Conduct advanced root cause and impact analyses to proactively identify performance issues, risks, or gaps, recommending scalable, sustainable solutions. - Synthesize complex qualitative and quantitative data into executive-ready insights, narratives, and decision materials, delivering clear recommendations with measurable business outcomes. - Drive cross-functional collaboration by facilitating high-impact stakeholder meetings, workshops, and governance forums to align priorities, resolve conflicts, and accelerate delivery. - Define analysis standards, methodologies, and best practices across projects. - Performance Measurement & Reporting - Translate data into visibility and actionable insights through structured reporting and analytics. - Develop and maintain reports, dashboards, and ad hoc analyses to track performance, trends, and variances, ensuring accuracy and consistency. - Define and maintain standard metrics, assumptions, and documentation to ensure consistency and data quality. - Identify data gaps, quality issues, or reporting limitations and recommend sustainable improvements. - Assess solution effectiveness, monitor outcomes and KPI’s, and recommend corrective actions. - Identify and escalate insights or processes that do not meet standards. - Additional Senior Level Expectations: - Transform complex data into executive-level visibility and actionable insights through strategic analytics, structured reporting, and compelling data narratives. - Own the design, development, and governance of enterprise reports, dashboards, and ad hoc analyses to track performance, trends, risks, and variances, ensuring accuracy and consistency. - Apply judgment to surface, escalate, and influence resolution of insights, trends, or processes that fall short of established standards or business expectations. - Change Enablement & Continuous Improvement - Partner cross functionally to improve systems, processes, data quality, workflow efficiency, and operational effectiveness. - Identify intervention points and opportunity areas to improve outcomes and efficiency, defining success metrics and performance indicators to measure business outcomes. - Support system implementations, enhancements, or policy changes. - Champion process refinement initiatives, including standardization, automation, and simplification. - Drive adoption of new tools, processes, and ways of working by adapting to change and enabling stakeholders. Qualifications - A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis. - High School diploma or equivalent. - Bachelor’s degree in Business, Finance, Analytics, Marketing, or relevant field. - Minimum of four (4) years of progressive experience in business analytics, business intelligence, strategic planning, or related background. - At least two (2) years of experience utilizing reporting and dashboarding tools (e.g., Excel, SQL, BI, or equivalent). Requirements - Telecommunications experience. - Relevant telecom industry or job specific certifications. - Accountability - Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. - Basic Principles - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. - Collaboration - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. - Communication - Conveys thoughts and expresses ideas appropriately and professionally. - Compliance - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics. - Customer Focus - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. - Reliability - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. - Results - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. - Safety & Security - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. - Technical Proficiency - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively. - Proficiency in reporting and dashboarding tools (e.g., Excel, SQL, BI). - Ability to leverage automation and AI tools to improve efficiency, accuracy, and depth of insight. Benefits - This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. - Work is primarily sedentary, requiring daily routine computer usage. - Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. - Ability to accurately communicate information and ideas to others effectively. - Physical agility and effort sufficient to perform job duties safely and effectively. - Ability to make valid judgments and decisions. - Available to work additional time on weekends, holidays, before or after normal work hours when necessary. - Must work well in a team environment and be able to work with a diverse group of people and customers. - Virtual workers must comply with remote work policies and agreements. - The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies.

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