Nova Talent is a boutique search firm placing top talent in high trajectory technology companies.
Client Partner
Location
United States
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Client Partner
Nova Talent
• Serve as the primary post-sale point of contact for key client stakeholders, owning the relationship from kickoff through successful adoption • Manage multiple client engagements simultaneously, balancing priorities across accounts without losing quality or momentum • Lead client calls, executive meetings, and kickoff meetings - setting the agenda, driving decisions, and keeping momentum • Champion the client perspective internally - distilling feedback into clear product signals and working directly with Titan's product and engineering teams to shape roadmap decisions and drive continuous improvement • Partner closely with Titan's Forward Deployed Engineers as the strategic client lead throughout the full delivery lifecycle • Identify and explore potential high-value use-cases and expansion opportunities in collaboration with senior client stakeholders • Lead enablement sessions with users and key stakeholders, building the AI literacy and advocacy needed for lasting adoption • Project-manage platform onboarding, implementation milestones and priorities - tracking progress, surfacing risks, and keeping engagements on schedule • Develop and maintain project plans, status reports, and escalation paths for client stakeholders
Job Requirements
- 3+ years of experience in technology implementations, program management, product management, or customer success
- Proven track record managing complex, multi-stakeholder engagements end-to-end
- Strong executive presence - comfortable owning executive meetings, navigating organizational dynamics, and representing Titan at the leadership level
- Experience in product or program management; able to think in milestones, owners, and outcomes
- Highly organized with strong written and verbal communication skills for both client-facing and internal collaboration
- High agency and extreme ownership - you identify what needs to happen and make it happen without waiting to be directed
- Banking or fintech experience is a must
Benefits
- Competitive compensation (salary + meaningful, pre-Series A equity)
- Remote-first culture with opportunity for in-person collaboration
- Unlimited PTO
- Medical, dental, and vision coverage (100% of employee premiums paid by Titan)
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