• The Manager of Contracts is responsible for overseeing payer contract management activities within the Revenue Cycle Management (RCM) department for a home health and durable medical equipment (DME) organization. • This role serves as the subject matter expert for payer reimbursement terms, contract interpretation, fee schedules, and operational requirements that impact billing and collections. • The Manager of Contracts works closely with payers, revenue cycle leadership, compliance, credentialing, billing operations, and IT/system teams to ensure payer contract terms and reimbursement requirements are accurately translated into operational workflows and system configurations. • This position also supervises a Contracts Specialist responsible for loading payer pricing, fee schedules, and contractual requirements into company systems and electronic networks (ENS). • Review, analyze, and maintain payer contracts for home health and DME services. • Interpret reimbursement methodologies, fee schedules, billing rules, authorization requirements, and payer-specific compliance obligations. • Identify operational impacts of payer contract terms and communicate requirements to appropriate departments. • Monitor contract performance and reimbursement trends to identify discrepancies, underpayments, or revenue leakage opportunities. • Collaborate with leadership on contract renewals, amendments, and payer negotiations by providing operational and financial insights. • Maintain a centralized repository of payer contracts and related documentation. • Establish and document payer requirements for implementation within company systems, ENS platforms, and billing workflows. • Ensure payer-specific pricing, billing edits, authorization rules, and reimbursement requirements are accurately configured and maintained. • Partner with IT, billing, and operational teams to validate system setup and resolve configuration issues impacting claims or reimbursement. • Oversee testing and validation processes for payer updates, fee schedule changes, and system enhancements. • Supervise and support the Contracts Specialist responsible for loading pricing and contractual requirements into company systems. • Review and approve fee schedule uploads and payer configuration updates for accuracy and completeness. • Provide training, guidance, and performance management for direct reports. • Develop and maintain standard operating procedures related to payer contract implementation and maintenance. • Ensure payer contract requirements are implemented in compliance with federal, state, and payer regulations. • Serve as a resource to billing, collections, intake, and operational teams regarding contract interpretation and payer requirements. • Assist with audits, appeals, and reimbursement investigations related to payer contract terms. • Support continuous improvement initiatives focused on reimbursement accuracy and All other related duties as assigned.

• Provide strategic and operational support for marketing activities to achieve operating plans for the business and contribute to the profitability, promotion, pricing, merchandising and new product plans • Build and manage relationships with key cross-functional partners and decision-makers, ensuring open and prompt communication • Gain understanding of customer and sales objectives and priorities, identifying areas of alignment and opportunities for mutual benefit • Develop and deliver proposals and business plans that meet both sales and customer needs • Set up and deliver presentations and other actions designed to enhance customer understanding of products/services and increase sales • Monitor sales, inventory, market share, and competitive landscapes and analyze performance trends to identify issues and opportunities • Work with sales teams to address customer concerns and identify improvement opportunities, as required

• Support administrative and operational projects across multiple states • File EIN applications and state registrations using internal processes and checklists • Assist with applications for business and healthcare licenses • Maintain licensing trackers, renewal requirements, and organizational records • Obtain and organize contact information for new LLCs and entities • Coordinate virtual office and mail forwarding setup • Assist with professional liability insurance applications and required documentation • Communicate with insurance companies to obtain updated provider manuals, fee schedules, and policy information • Enter insurance payors and fee schedules into spreadsheets and internal systems • Maintain organized operational records, trackers, and project documentation • Assist with outreach and research support, including building referral contact lists and outreach databases

• Plan, direct, and manage all phases of temporary structure construction projects, from design through completion. • Supervise and train multiple supervisors and remote field crews, ensuring accountability and adherence to safety and quality standards. • Develop and monitor project budgets, implementing cost control measures to maximize efficiency and profitability. • Coordinate logistics, including crew travel, equipment, and material sourcing, to support seamless project execution. • Communicate with sales, clients, engineers, and vendors to define project scope, resolve issues, and deliver tailored solutions. • Conduct regular site visits (25% travel, approximately one week per month) and utilize project management tools for remote oversight. • Additional travel as required. • Enforce safety regulations, report incidents thoroughly, and promote a safe work environment. • Prepare schedules, reports, and documentation to track performance, mitigate risks, and ensure timely administrative tasks. • Build relationships with key clients, vendors, and industry professionals to support project success and company growth. • Facilitate training in safe equipment operation (e.g., forklifts, man-lifts) and maintain vehicles in safe condition. • Analyze and resolve operational challenges to optimize team performance. • Conduct staff meetings to align teams and share updates. • Network with industry and local business communities. • Perform additional duties as assigned by management.