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Gaming Content Moderator, French
Location
South Africa
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Gaming Content Moderator, French
Social Element
• You will be going over reported content which will include; comments, chats, strong graphic images, videos and audio files. • Using moderation guidelines, it will be your decision if the user-generated content has broken the community policies or not. • You may also need to escalate harmful content to ensure continued protection of the users and brand. • This role involves regular exposure to user-reported content, which can include graphic imagery and offensive language. • Moderate in accordance with Social Element and client-specific guidelines • Reviewing content across multiple formats, including voice chat audio, videos, comments, etc. • Keep up to date with notifications of any new changes in the guidelines or our systems • Carry out moderation and training according to the times scheduled in the project schedule • Be resilient when reviewing content that may be unexpected, highly sensitive, intense or challenging • Escalate user-generated content that falls within the official escalation processes (eg child safety, bomb threats) • Inform Supervisors and/ or project management team of any technical or other issues with tools or content and providing feedback on any client issues
Job Requirements
- Language Skills: excellent French and English level as you’ll be moderating content in both languages, it’s a must to have outstanding reading and listening skills.
- Can work accurately under time pressure within SLA driven workflows.
- Background experience: either in moderation, community management or a gamer enthusiast who is familiar with the world of gaming, forums and platforms.
- Social Media knowledge: great understanding and knowledgeable in navigating different social platform (Tik Tok, Twitch, Discord, Facebook, Instagram, etc) to keep up to date with the latest gaming trends, events, followers, etc.
- Digital native: comfortable in using a variety of technologies, apps, online and cloud platforms.
- Self-disciplined: you know how to manage your own time while working remotely e.g priorities, tasks, shifts, attend training, etc
Benefits
- Flexible work arrangements
- Paid time off
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