• Own the go-to-market success of ParentPay’s Payments Managed Service for schools and Multi-Academy Trusts (MATs) • Lead consultative sales while shaping and evolving the proposition to help customers strengthen financial control • Diagnose current-state payments operations and translate findings into clear outcomes and a compelling commercial case • Bring structured market feedback to refine the proposition and ensure it remains differentiated • Collaborate with cross-functional teams including Account Management, Product, Operations, and Implementation • Build and manage relationships across the buying group, including Schools, Finance Leads, and MAT CFOs • Design customer-specific solutions, define scope and responsibilities, and present executive-ready proposals • Build and manage a pipeline of qualified Managed Service opportunities • Own the feedback loop into the business on evolving customer needs and buying drivers • Collaborate with Product and Operations to formulate and evolve the proposition

Role Description The Service Coordinator manages and executes work orders efficiently by optimizing processes and ensuring the quality and timeliness of deliverables while adhering to PMO standards and methodologies. This role requires maintaining a high level of communication in a fast-paced, high-volume environment. This position receives incoming service and installation requests from Customers and Operations during business and after hours. This position requires reliable internet connection and a dedicated workspace in a quiet environment suitable for focused work. Primary Duties & Responsibilities - Planning and Scheduling: - Receive work requests from customers and schedule work orders via company-issued toolsets and systems. - Review work orders and ensure all necessary information is available to successfully complete the requested work. - Plan and schedule work orders based on priority and resource availability. - Properly communicate all necessary information to resources to successfully complete each work order. - Monitoring Progress and Documentation Tracking: - Maintain work order status throughout the lifecycle process including dispatching, onsite verifications, status updates, and close-out activities. - Document all work order related information in ticketing software to include progress notes, arrival time, departure time and issues that arise with installation. - Maintain work order schedules and escalate any schedule deviations to the appropriate customer, resource, and/or project team. - Monitor resources' arrival onsite within the specified timeframes. - Communicate with technicians and/or sites prior to the install date to verify that the technicians, contractors, and/or sites are aware of their assignments. - Communicate proactively with customers to provide status updates, requested deliverables, and confirmation of successful completion of each work order. - Document and communicate with the appropriate team regarding resource performance and issues. - Adherence to SLAs and Performance Metrics: - Ensure compliance with Service Level Agreements (SLAs) and accountability to Key Performance Indicators (KPIs). - Quality and Compliance: - Ensure compliance with quality standards and operational procedures. - Conduct thorough review of work orders to verify accuracy and adherence to guidelines. - Improve customer satisfaction/NPS scores. - Ensure that corporate policies and procedures are understood and followed. - Attend and contribute to bi-weekly operations meetings. Qualifications - 1 year + related industry experience preferred. - Customer-centric focusing on meeting customer needs and concerns. - The ability to build collaborative relationships by working effectively with internal and external customers by promoting open communication and fostering a positive cooperative environment. - Work both independently and collaboratively within a team environment. - Proactive problem-solving and anticipating challenges customers may face and addressing to prevent escalation. - Ability to adapt to fluctuating priorities and effectively manage unexpected challenges and changes in a work environment. - Ability to assess and interpret information from various sources to make informed decisions and solve challenges effectively. - Proficient in verbal and written communication skills. - Working knowledge of Outlook, Excel, Access and Word. Requirements - High School diploma or equivalent. - At least one year of previous customer service experience required. Physical Demands - Requires regular use of hands and fingers to operate a computer keyboard, mouse and other standard office equipment. - Ability to listen, comprehend, and respond to spoken communication in both in-person and remote setting (e.g., phone calls, video conferencing). - Ability to view and read information on a computer screen for extended periods. Expected Hours of Work - Full Time, 40 hours per week, plus overtime as needed. Travel - None. Language Skills - English. Pay Range $20 — $21 USD

Role Description Abnormal AI is seeking a Regional Sales Director to lead and scale our Channel Sales team across the western region. This role is central to driving partner-led revenue growth, new logo acquisition, and channel-sourced pipeline through a high-performing team of channel-focused sellers. As part of a highly collaborative and results-driven organization, you will: - Recruit world-class talent. - Build and execute regional channel strategies. - Cultivate executive-level relationships across our partner ecosystem—spanning national, regional, and MSSP channels. - Work cross-functionally with channel management, sales engineering, marketing, and field sales. - Lead with a channel-first mindset, coaching sellers on partner dynamics, deal registration, co-sell execution, and partner enablement. What you will do - Recruit and hire a world-class team of channel-focused sellers, on time and on budget. - Clearly articulate, manage, and enable sellers to hit all key productivity metrics. - Instill a disciplined approach to channel pipeline generation. - Develop an overall channel account strategy for the region. - Partner closely with Sales Engineering to equip channel teams with outstanding product demonstrations. - Build and strengthen relationships with key channel partners. - Effectively forecast monthly and quarterly channel revenue to executive leadership. - Develop strategic relationships with existing channel partners and drive recruitment of new high-impact partners. - Facilitate Quarterly Business Reviews with top partners and internal stakeholders. - Identify, cultivate, and close new enterprise business at executive levels through and with channel partners. - Own revenue responsibility for channel-sourced and channel-influenced new annual recurring revenue. - Serve as a voice for the partner and customer with internal teams. Qualifications - 5+ years of sales experience with a demonstrated track record of success exceeding quotas selling security, networking, and/or software solutions through or with channel partners. - 3+ years leading a channel sales team focused on growing new business and new logos via partner-led and co-sell motions. - Strong hunter mentality with direct experience managing teams responsible for building partner pipelines. - Proven ability to hold yourself and your team accountable to consistent over-achievement in a channel-driven sales environment. - Successful experience closing complex sales with multiple buying influences. - Deep understanding of channel partner dynamics, including VAR, MSSP, national partner, and distribution models. - Strong communication and presentation skills. - Familiarity with consultative, value-based sales methodologies. - Demonstrated ability to work cross-functionally with various teams. - Comfortable operating in a fast-paced, high-growth environment. Benefits - Base salary range: $198,900 — $234,000 USD. - This role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package. Company Description Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Role Description Trystar is at the forefront of advancing power solutions, charged and driven by a committed, dynamic team, tackling complex challenges, and creating innovative solutions. We’re looking for motivated, driven, and talented individuals eager to be part of the future of power. This role combines sales acumen with technical expertise to drive revenue and build strong customer relationships. The ideal candidate possesses a strong understanding of the critical power industry, a hunter mentality, and a proven ability to effectively collaborate with 3rd party manufacturing reps. As a Regional Sales Specialist, you will be responsible for: - Managing a sales territory by building and maintaining customer relationships, closing deals, and collaborating with 3rd party reps within a designated territory. - Achieving assigned sales quotas for revenue and potentially other metrics like units sold. - Building and maintaining positive, long-term relationships with clients to foster loyalty and repeat business. - Monitoring and analyzing the competitive landscape within the territory, identifying opportunities and threats. - Preparing accurate and insightful sales reports to track performance, identify trends, and inform future strategies. - Building and maintaining positive, long-term relationships with MFG Reps to drive demand within the territory, performing ride-a-longs, lunch & learns, and providing deep technical expertise and training. - Providing quarterly rep assessments, utilizing Trystar’s playbook tools to evaluate capabilities and gaps, making recommendations to Manager. - Navigating the sales process from initial contact to closing deals, ensuring all stages are completed efficiently, and maximizing Trystar’s ability to win business. - Identifying and qualifying sales leads through prospecting and market research activities. - Uncovering and understanding the specific needs and challenges faced by clients within the territory. - Presenting and tailoring product or service offerings to directly address the identified needs of clients. - Providing deep knowledge of our products and their capabilities to effectively address customer needs through technical presentations, demos, etc. - Closing deals with clients, effectively setting customer expectations to ensure mutually beneficial agreements. - Demonstrating effective utilization of Salesforce.com CRM, effectively managing a sales funnel and providing actionable feedback on customer interactions, market trends, and expected demand. - Attending tradeshows, customer events, regional association meetings, and corporate engagements on Trystar’s behalf. Qualifications - Bachelor’s Degree or equivalent - 5+ years of sales experience with a strong track record of success - Deep understanding of the design-build & bid-spec construction market - Experience in both direct and independent manufacturers’ representative sales - High level of personal initiative, energy, and ownership of business results - Proficiency in Salesforce.com CRM, Excel, PPT, Word and other common business software tools - Willing to travel >70% of time Additional Qualifications - Bachelor’s degree in electrical or mechanical engineering - Candidate must be based in his/her given sales territory