ParentPay

• Provide technical accounting support across the Group, including interpretation and application of FRS 102 with knowledge of IFRS standards. • Assist in the preparation and review of statutory accounts for multiple UK entities. • Research and document accounting positions for complex transactions. • Support the year-end and audit process. • Review balance sheets and key judgements. • Act as the internal SME on VAT, providing guidance on complex and non-routine transactions (e.g. intercompany recharges, international supplies, digital services). • Oversee and review VAT returns and reconciliations, ensuring accuracy and completeness across the Group. • Drive improvements in VAT processes, documentation, and controls, ensuring best practice across the Group. • Support the preparation and review of corporation tax computations, working closely with external advisors as required. • Identify and support tax planning opportunities in partnership with advisors and senior finance stakeholders. • Strengthen and maintain accounting policy and tax position documentation • Support implementation of new accounting standards. • Identify improvements to reporting processes and controls.

• Support the delivery of ParentPay Group’s procurement programmes and strategic initiatives focused on IT software and hardware requirements • Manage the acquisition and renewal of hardware, software and cloud resources • Maintain accurate asset and entitlement records • Provide reliable reporting and compliance evidence • Operate within defined ITAM policies and standards • Utilise Supplier and Contract Management and Software Asset Management (SAM) platforms • Manage the procurement of goods and services from the third-party supply chain • Develop category specific strategies based on spend analysis, market assessment, stakeholder engagement, commercial negotiation and risk and compliance management

• Assist the Sales Team in managing and fulfilling customer orders, including verifying customer information, processing orders, and creating licences to facilitate successful product implementations. • Send out renewal quotes and process contract renewals maintaining accurate records in Dynamics and CSS. Monitor new submissions, chase purchase orders, and manage cancellations, ensuring timely and precise updates across CRM systems. • Respond to general enquiries received via the website and Hubspot; document and allocate Info@ email requests, and ensure all customer communications are addressed efficiently. • Liaise with the Product Specialists Teams to coordinate training events, create support tickets, and manage the dispatch of necessary equipment such as barcode labels and scanners. • Share customer functionality requests with relevant teams, and support Infrastructure, Cloud Application Ops, Support, and Product Teams by ensuring necessary products and procedures are in place. • Work closely with the Admin and Reading Cloud Queries Teams to facilitate invoicing, cancellations, and CRM upkeep. Provide coverage during team absences and maintain the cancellation spreadsheet. • Support third-party renewals (e.g., Groupcall, Biostore, Wonde), prepare reports, raise purchase orders, and ensure order spreadsheets match CRM records for accurate commission allocation. • Collaborate with the Marketing Team to coordinate promotional activities, including arranging book vouchers and supporting other marketing initiatives. • Provide telephone support for Sales and Finance via Aircall and handle various ad hoc projects as required. • Collaborate closely with the Head of Customer Engagement to design, implement, and optimize processes that enable seamless teamwork.

• Manage financial planning, budgeting and forecasting across our Complementary Commercial Business Units • Work closely with cross-functional teams to align operational goals with financial targets • Take ownership of contract analysis, financial management, sales reporting, planning and queries • Providing financial support for Complementary Commercial BU specific contracts and projects. • Drive cost efficiencies by identifying trends and areas for improvement. • Present financial performance and variance analysis to support strategic decision making • Ensure adherence to internal controls and financial policies • Identify opportunities to improve financial processes and systems • Promote a culture of continuous improvement within the finance team

• Provide technical accounting support across the Group, including interpretation and application of FRS 102 with knowledge of IFRS standards. • Assist in the preparation and review of statutory accounts for multiple UK entities. • Research and document accounting positions for complex transactions. • Support the year-end and audit process. • Review balance sheets and key judgements. • Act as the internal SME on VAT, providing guidance on complex and non-routine transactions (e.g. intercompany recharges, international supplies, digital services). • Oversee and review VAT returns and reconciliations, ensuring accuracy and completeness across the Group. • Drive improvements in VAT processes, documentation, and controls, ensuring best practice across the Group. • Support the preparation and review of corporation tax computations, working closely with external advisors as required. • Identify and support tax planning opportunities in partnership with advisors and senior finance stakeholders. • Strengthen and maintain accounting policy and tax position documentation. • Support implementation of new accounting standards. • Identify improvements to reporting processes and controls.

• Understand the needs of users and manage the product backlog. • Aid in delivery acceleration through creative thinking and an evidence-based approach. • Define and own the details of the business value at product level. • Communicate product vision to technical teams and manage collaboration. • Develop expertise in the UK education market and guide agile delivery teams.

• Build and execute visually engaging, high-performing email campaigns across newsletters, sales sequences, lead nurture journeys, and operational communications. • Design professional, on-brand email layouts and content optimised for engagement and conversion. • Write and refine compelling email copy aligned to brand tone and messaging. • Ensure all communications are accurate, proof-read, and delivered to a high standard. • Build, manage, and optimise email automation workflows in ClickDimensions to support nurture journeys, onboarding, sales sequencing, and re-engagement campaigns. • Implement best practice across segmentation, personalisation, and journey logic. • Support the planning and execution of the email communications calendar. • Collaborate with data, web, creative, and marketing teams to ensure aligned and well-timed communications. • Monitor and report on campaign performance, including open rates, click-through rates, and conversions. • Use insights to continuously improve campaign effectiveness and engagement.

• Own the go-to-market success of ParentPay’s Payments Managed Service for schools and Multi-Academy Trusts (MATs) • Lead consultative sales while shaping and evolving the proposition to help customers strengthen financial control • Diagnose current-state payments operations and translate findings into clear outcomes and a compelling commercial case • Bring structured market feedback to refine the proposition and ensure it remains differentiated • Collaborate with cross-functional teams including Account Management, Product, Operations, and Implementation • Build and manage relationships across the buying group, including Schools, Finance Leads, and MAT CFOs • Design customer-specific solutions, define scope and responsibilities, and present executive-ready proposals • Build and manage a pipeline of qualified Managed Service opportunities • Own the feedback loop into the business on evolving customer needs and buying drivers • Collaborate with Product and Operations to formulate and evolve the proposition

• Establish a new process to perform regular and ad hoc reconciliations of client accounts, ensuring balances are accurate and supported by appropriate documentation. • Investigate, analyse, and resolve reconciliation breaks in a timely and methodical manner. • Process and review large volumes of financial data efficiently, maintaining a high level of accuracy and attention to detail. • Apply sound accounting principles to identify errors, inconsistencies, or unusual transactions. • Liaise closely with the PPG Finance team, using their background knowledge of client accounts to support issue resolution. • Build and maintain positive working relationships with internal stakeholders to facilitate effective communication and collaboration. • Prepare reconciliation reports, commentary, and supporting schedules for management review. • Support process improvements to enhance efficiency, controls, and data quality. • Ensure compliance with internal controls, accounting standards, and regulatory requirements.

• Acting as Legal business partner for the UK business, lead and manage all legal and compliance matters across the Group’s UK operations. • Draft, review, and negotiate a wide range of commercial contracts, agreements, and NDAs with customers and suppliers. • Work with commercial colleagues to prepare bid documents and tender responses. • Advise the UK senior management team on legal, regulatory, and risk-related issues. • Ensure procedures and practices are compliant with UK law, procurement regulations, financial regulations, and data protection standards (including GDPR). • Manage relationships with external legal advisors and regulatory bodies. • Oversee dispute resolution and manage any necessary litigation. • Provide assistance and support to the HR team in relation to employment law issues. • Provide training and guidance to staff on legal best practices and compliance. • Contribute to the strategic direction of the company through sound, commercially-focussed legal advice.