Role Description We are seeking an experienced Commissions Administrator to oversee the administration, calculation, validation, and reporting of sales compensation programs within a fast-paced SaaS environment. The ideal candidate will have deep expertise in commission processes, strong analytical skills, and hands-on experience with CaptivateIQ. - Administer monthly and quarterly sales commission calculations for sales and customer success teams. - Manage and maintain compensation plans within CaptivateIQ, including plan setup, rule configuration, testing, and ongoing optimization. - Validate commission data from CRM, ERP, and other business systems to ensure accuracy and completeness. - Partner with Sales Operations and Finance to resolve commission discrepancies, inquiries, and payment issues. - Prepare commission statements, reporting, and audit documentation. - Support the design, implementation, and documentation of new compensation plans and incentive programs. - Ensure commission processes comply with internal controls, company policies, and audit requirements. - Analyze commission trends, attainment metrics, and payout data to identify discrepancies or process improvement opportunities. - Collaborate cross-functionally to improve automation, workflows, and scalability of commission operations. - Assist with system integrations and data validation efforts related to compensation administration. - Maintain detailed process documentation and standard operating procedures. Qualifications - 3+ years of experience administering sales commissions in a SaaS or recurring revenue environment. - Advanced hands-on experience with CaptivateIQ REQUIRED. - Strong understanding of sales compensation structures, quota attainment, accelerators, and incentive plans. - Experience working with CRM systems such as Salesforce and financial/reporting tools. - Strong analytical, problem-solving, and data reconciliation skills. - Advanced Excel or Google Sheets proficiency. - Ability to manage sensitive and confidential compensation information with discretion. - Excellent organizational skills with strong attention to detail and accuracy. - Effective communication skills with the ability to work cross-functionally across Sales, Finance, Payroll, and Operations teams. - Bachelor’s degree in Finance, Accounting, Business, or related field preferred. - Experience supporting high-growth technology or SaaS organizations. - Familiarity with ASC 606, bookings, ARR/MRR, and SaaS revenue metrics. - Experience with BI/reporting tools and compensation analytics. - Knowledge of commission automation and process optimization best practices.

• Review, draft, revise, and maintain a variety of contracts and agreements • Ensure compliance with company policies, contractual obligations, and regulatory requirements • Assist with contract negotiations and prepare supporting documentation • Track contract milestones (renewals, expirations, deliverables, payments) • Maintain accurate records • Identify potential risks or deviations and escalate concerns appropriately

Role Description The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to: - Technical assistance for hardware, software, and network issues - Incident and problem resolution - Service request management - Infrastructure monitoring and support - Hardware and software lifecycle support - Management of escalation across all tiers Position Description: Responsible for managing and maintaining the organization's (currently PaloAlto based) firewall infrastructure. This role involves overseeing the deployment, configuration, and support of PaloAlto firewall devices, ensuring optimal performance, security, and availability. This position requires strong knowledge of PaloAlto firewall technologies, excellent troubleshooting skills, and familiarity with network security solutions. - Monitoring and optimizing the performance of the network, ensuring efficient resource allocation and minimal downtime - Leading the installation, configuration, and maintenance of PaloAlto firewall devices as well as Cloud firewall configurations - Diagnosing and resolving complex firewall issues, including connectivity, performance, and security problems - Ensuring the security of the network by applying patches, updates, and security configurations to PaloAlto devices - Maintaining comprehensive documentation of firewall configurations, procedures, and policies - Working closely with other IT teams to support network security needs and integrate firewall solutions with other systems - Providing guidance and mentorship to junior network and firewall administrators and other IT staff Qualifications - Bachelor’s degree in computer science, Information Systems, Engineering, or related field and 5+ years of applicable experience - Public trust security clearance - Firewall Administration: Expertise configuring, managing, and troubleshooting enterprise firewalls (e.g., Palo Alto, Cisco ASA/Firepower, Fortinet, Check Point, Juniper SRX) - Network Security: Strong understanding of network security principles, including segmentation, VPNs (IPSec/SSL), NAT, ACLs, and IDS/IPS - Routing & Switching: Working knowledge of routing protocols (BGP, OSPF, EIGRP) and Layer 2 technologies - Policy Management: Ability to design, implement, and optimize security policies, objects, and rulesets while maintaining compliance and minimizing overlap/conflicts - Security Monitoring & Incident Response: Experience with log analysis, packet captures, and network traffic inspection for threat identification and remediation - SIEM Integration: Familiarity with tools like Splunk, QRadar, or ELK for centralized event monitoring and alert correlation - Operating Systems: Proficiency in administering Linux/Unix and Windows Server environments - Change Management: Experience following structured change control processes and documentation in ITIL or ISO environments - Scripting & Automation: Basic to intermediate scripting (Python, PowerShell, or Bash) for automating configuration or monitoring tasks - Documentation: Ability to create and maintain detailed network diagrams, firewall rule documentation, and standard operating procedures Preferred Skills - A PaloAlto Networks Certified Network Security Engineer (PCNSE) certification is preferred - Cloud Security: Experience with cloud firewalls and network security configurations in AWS, Azure, or Google Cloud - Next-Gen Firewall (NGFW) Technologies: Advanced knowledge of threat prevention, URL filtering, SSL decryption, application control, and user-ID mapping - Zero Trust Architecture: Understanding of zero trust principles and micro segmentation strategies - Network Access Control (NAC): Experience integrating firewalls with NAC solutions (e.g., Cisco ISE, Aruba ClearPass) - Load Balancing & Proxy Technologies: Familiarity with F5, Citrix Netscaler, or reverse proxy systems - Certifications: Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco Certified Network Professional – Security (CCNP Security), Fortinet NSE 4–7, CompTIA Security+ / CySA+ / CASP+, Certified Information Systems Security Professional (CISSP) or equivalent - Experience in Regulated Environments: Understanding of compliance requirements (FISMA, FedRAMP, NIST 800-53, PCI-DSS, HIPAA) Soft Skills - Organizational Skills: Can plan and prioritize work, follow tasks to their logical conclusion, and ensure that everything has been done to the right standard with good attention to detail - Teamwork: Able to enthuse and maintain project interest, comfortable working both individually and as part of a team, and prepared to challenge ideas within a group in a constructive way - Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing, with excellent active listening skills - Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency - Results oriented: Able to drive things forward regardless of personal interest in the task Benefits - Medical - Dental - Vision - AD&D - STD - LTD - Company paid Life Insurance - 401k with employer contribution - Paid Time Off - Pet Insurance

• Work collaboratively with the health care team to provide remote and direct supportive care for patients • Promotes quality patient care, comfort, and a safe environment under the direction of a Registered Nurse • Communicates with and supports the interprofessional team, patient, family, and designated care partners • Provides observation for safety of assigned patient • Reports observations of changes in patient condition or behavior to appropriate staff • Completes required reports and documentation • Provides service to the following age population(s) pediatric through frail elderly