• Independently manage branding, campaign, and communication projects • Responsible for project planning, resources, budgets, and timelines • Coordinate interdisciplinary teams and external partners • Manage interfaces between clients and internal teams • Facilitate workshops, meetings, and alignment processes • Identify and manage risks, dependencies, and priorities • Ensure efficient delivery and communication processes • Support scope definitions, effort estimates, and project cost calculations • Support the PM Director in operational project work as well as in reporting, resource, and planning processes

• Build and configure CRIO studies based on approved protocols • Design visit structures, assessments, forms, and workflows • Ensure builds support regulatory expectations and clinical execution • Perform build quality control to verify accuracy and integrity • Update CRIO builds in response to amendments and feedback • Maintain documentation of build validation and readiness • Collaborate with Study Start Up / Regulatory teams • Support internal team training on CRIO workflows

Role Description We are looking for a motivated Project Associate to join our growing organization. This position is based in the United States (preferably New York) and can work cross-functionally on projects across all teams. They are forward-thinking and create efficiencies while pushing through roadblocks. This person is comfortable rotating across departments (engineering, product, marketing, and people, for example). However, there is potential for longevity in a specific department if they find an area they are passionate about! You Will: - Collaborate across departments to accomplish projects, processes and high priority tasks. - Identify needs of project deliverables from launch through close. - Identify appropriate stakeholders on new projects and work with third-party vendors, managing tracking of progress. - Monitor the progress of projects and adapt to ensure successful outcome. - Organize and participate in video meetings. - Support several levels of stakeholders including the CEO, other C-level executives, and project leads on ad hoc requests. - Create detailed technical documentation of errors, issues, and resolutions. - Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought. Qualifications - Bachelor's degree or equivalent experience in a relevant field. - 1+ years of relevant administration experience. - Strong communication and organizational skills, including attention to detail and managing up and across the organization in order to execute projects. - Ability to work independently and follow processes with minimal supervision. - Willing and excited to learn about new parts of the business. - Interest in understanding a startup or B2B SaaS products. - Proficiency in understanding and creating reports. - A belief that AI is reshaping work, you instinctively use it to accelerate everything you do. Requirements Pay Transparency: - $70,000 base salary Expected interviews: - Recruiter conversation - Take Home Assignment - Hiring Manager Interview - Loop round: How We Work, Building Trust-Cross Functionally Benefits - Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents - Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend - 100% 401k match up to 4% with immediate vesting - Generous and competitive parental leave for all parents - $1,000 desk setup subsidy to set-up your unique remote office - $100/month to subsidize wifi/cell phone expenses - Summer Fridays (half-day Fridays) typically from late May to the end of August - AnniversArray Kits for work anniversaries

• Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience. • Collaborating with cross-functional team, complete discovery with clients and stakeholders and define a scope of work based on their goals and objectives. • Collaborate with content writers and creative designers to coordinate and deliver client-branded materials, including postcards, emails, newsletters, benefit guides, web-based experiences, and more. • Manage activities, progress, budgets and deadlines across multiple projects, project teams and aligned resources while adhering to project management best practices and SOPs. • Schedule and facilitate project meetings. Prepare status reports and communicate updates to project stakeholders • Create and maintain artifacts critical to projects such as project plans in AdaptiveWork, project scorecards project briefs, matrices, client OneNote, and vendor invoice reporting as needed. • Identify and address straightforward project issues with guidance from leaders as needed. Escalate unresolved risks to leadership and assist in developing mitigation plans. Hold clients accountable for their responsibilities and clearly communicate the potential impacts of delays. • Create and maintain positive relationships with client partners and stakeholders to ensure retention and growth of supported products • Use project management software to plan and manage timelines for projects of limited complexity, ensuring deliverables are completed on time, within scope, and within budget. • Knowledge of Benefitsolver and project management skillset sufficient to support a client with low-level complexity and scope of work. • Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices. • Contribute toward the development of processes, SOPs, and best practices for project delivery. Identify opportunities to improve or enhance product functionality to improve team processes and consumer experiences. • Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date. • Comply with all policies and standards • May perform other duties as assigned