• Propose, facilitate and document modifications to existing business processes and operational workflows. • Analyze data in enterprise applications including Oracle EBS, Epic and Banner to meet reporting requirements. • Conduct customer meetings to obtain system definition and design approvals or develop system or workflow interfaces, and requirements gathering. • Analyze present and future system needs of customers and make recommendations on options and alternatives for implementing applications and systems or processes. • Ensure data integrity and validity of applications and systems. • Provide ongoing support, follow up and maintenance to existing applications and systems or workflows. • Assist in the development and design of system interfaces and data integration to support BI Reporting, Analysis and Application needs.

• Trabajar junto a stakeholders de negocio para comprender necesidades, KPIs y objetivos analíticos. • Diseñar modelos de datos eficientes, datasets y lineamientos de visualización alineados a buenas prácticas. • Desarrollar dashboards e informes en Power BI priorizando usabilidad, diseño y performance. • Construir soluciones utilizando DAX para métricas avanzadas y Power Query para procesos de transformación de datos. • Asegurar calidad y precisión de los datos mediante pruebas funcionales, validación con usuarios y controles de consistencia. • Optimizar modelos y reportes existentes para mejorar performance, escalabilidad y mantenibilidad. • Identificar oportunidades de mejora y proponer iniciativas de optimización sobre soluciones implementadas. • Colaborar en la definición de estándares y buenas prácticas de desarrollo BI. • Brindar soporte técnico y mentoría a otros miembros del equipo.

• Create new reports, dashboards, indicators, and metrics to track existing and new business needs for the Client Experience Team • Contribute to the business objective by providing trends, risks and opportunities in a timely matter to help the business optimize the tickets • Collaborate with Executive to understand business objectives and translate them into data requirements • Analyze and understand the departments you support to act as the person of reference for questions on insights and data accuracy • Propose and recommend improvements in the actual reporting of the assigned departments to enhance the insights generation • Share the insights gained from analysis with the company to increase the general knowledge of the company • Leverage the Fabric One Lake environment to optimize and transform data for each request • Leverage actual and new sources to provide added value insights

Title: Lead, Business Intelligence Analyst - People Analytics Location: Remote Opportunity Job Description: Job Code: 37660 Job Location: Remote Opportunity Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off Job Description: The CHQ People Analytics team is seeking a Business Intelligence Analyst that will be responsible for supporting the design and structure of our companies’ analytics platforms. The individual will be responsible for creating and maintaining dashboards, modeling and integration of disparate data sets, optimizing existing data structures for various use cases and ensuring adherence to data governance standards. The selected candidate will work closely with cross-functional internal teams to understand organizational data needs and use cases. If you are passionate about working with data, solving business challenges and want to work with a collaborative team that values innovation, we encourage you to apply today! Essential Functions: - Develop and maintain dashboards and reports in Power BI, Visier and other BI tools as required. - Partner with internal customers, People Analytics team members, and leadership to identify opportunities for new analytic solutions. - Work with cross-functional teams to plan, develop, and build interactive and visually appealing dashboards and reports. - Participate in Agile development cycles, including sprint planning, backlog management, and iterative solution delivery. - Help project team identify clear priorities among project activities and assist with keeping all stakeholders informed of progress and issues. - Proactively recommend changes to improve efficiency and effectiveness of analytic solutions. - Provide production and user support on an as needed basis. - Create documentation, training materials, and support training sessions for various groups on BI tools and processes. - Perform ad-hoc analysis of data. Qualifications: - Bachelor's with 9 years prior experience in data engineering, Graduate Degree with 7 years prior experience in data engineering. In lieu of a degree, minimum of 13 years of prior related experience in data engineering. - Minimum of 4 years of experience working with data visualization tools such as Power BI or Visier. - Minimum of 2 years of experience working with SQL. - Preferred Additional Skills: - Data engineering experience (BI data modeling, SQL development) - Snowflake experience. - Experience with management of back-end analytics infrastructure (building and maintaining data pipelines, ETL/ELT processes) - Strong problem-solving skills and the ability to work with complex data sets. - Demonstrated ability to quickly learn new tools and technology to deliver business results. - Exceptional verbal and written communication skills and the ability to communicate effectively with various cross functional stakeholders. - Ability to work with large amounts of data to distill information and provide insights. - Experience working with cross-functional teams to influence outcomes in an agile environment