Role Description We’re looking for an experienced Senior Product Designer to help shape the next stage of Isla’s product experience as we continue to grow. This is a hands-on individual contributor role for someone who enjoys solving complex product problems and collaborating deeply with cross-functional teams. Partnering closely with Product, Engineering, and our clinical safety officer, you’ll play a key role in improving UX quality across the platform. - Design intuitive product experiences - you will design complex clinical and patient-facing experiences end-to-end, from flows and wireframes through to polished UI and implementation-ready designs. - Be the voice of the user - ensure user needs are represented throughout the product development process, from early discovery and problem definition through to delivery and iteration. - Improve UX quality across the platform - proactively identify friction, inconsistencies and opportunities to simplify workflows and improve the overall user experience. - Make research stick - building on our existing research practice to make it more structured, consistent, and impactful. - Bring data into the design process - champion the use of quantitative and qualitative data together, helping the team make evidence-led decisions. - Champion accessible and inclusive design - design experiences that work for users with a wide range of abilities and access needs. - Contribute to the evolution of our design system - keep it healthy, consistent, and evolving alongside the product. - Improve design ways of working - contribute to stronger discovery, prioritisation, critique and collaboration practices. - Influence our approach to AI - explore and experiment with AI tools within the design workflow. Qualifications - Strong end-to-end product design skills - from discovery, journey mapping and wireframing through to polished UI and implementation-ready designs. - Systems thinking - you consider the broader ecosystem your design decisions exist within. - Excellent product and UX instincts - able to simplify complex workflows and design thoughtful, intuitive experiences. - A highly collaborative approach - comfortable working closely with Product and Engineering. - Experience contributing to or evolving design systems, with an appreciation for scalability and consistency. - Confidence using both qualitative and quantitative data to inform decisions. - Curiosity about AI and emerging tooling - actively explore new tools. - Strong instincts for improving ways of working - contributing positively to discovery, critique, prioritisation, and collaboration practices. - Comfortable operating in ambiguity and proactively identifying opportunities to improve UX quality. - Deep expertise in accessibility and inclusive design - thorough command of WCAG guidelines and accessibility best practices. - Experience in designing digital products in regulated or clinical environments is a bonus. Requirements - A 2-minute video submission: Successful applicants will be asked to send a short elevator pitch. - Screening call with a member of our Operations team (15 - 20 minutes). - Technical interview with a design and cross-functional team member. - Final interview with our Co-founder and Director of Product (30 minutes). Benefits - 🏡 Work from home or at our office in 131 Finsbury Pavement - Industrious. - 📈 EMI equity options. - 🕜 Flexible working times. - 🌍 Work abroad for up to 90 days per year. - 🎉 Enhanced parental leave. - 🏖️ 25 days annual leave (on top of bank holidays). - 🎂 Take your birthday off and another significant day off of your choice. - 🍜 Treat your friends or family to a meal each quarter (up to £75). - 🧘‍♀️ A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance. - 🎳 Quarterly team socials. - 📚 An annual learning budget to support your growth. - 💗 Delivering social impact through improved patient healthcare. - 💡 Working at a well-funded and rapidly growing start-up, solving a global problem in a new way.

• Design user-focused digital experiences across websites, landing pages, product interfaces, emails, and mobile experiences. • Translate business goals and user needs into clear, intuitive UX and polished UI solutions. • Create wireframes, user flows, prototypes, and high-fidelity designs. • Apply and extend design systems to ensure consistency and scalability across products and campaigns. • Collaborate with strategists, creatives, developers, and project teams across multiple time zones. • Design responsive experiences optimized for accessibility, usability, and performance. • Contribute to UX audits, user journey improvements, and conversion-focused design recommendations. • Use AI tools to accelerate research, ideation, content structuring, or design workflows where relevant. • Present design decisions clearly and iterate based on feedback from internal teams and customers. • Manage multiple projects while maintaining strong attention to detail and high design quality.

• Influence and compellingly communicate the UX vision to a wide variety of key stakeholders • Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing • Solve complex UX design problems across web, mobile and tablet • Collaborate closely with product owners/managers (POs & PMs) to find opportunities for new products/features and validate assumptions through user testing and research • Work with engineering to deliver final product • Reinforce a design-thinking culture that leverages the best product, technology and innovative talent • Own various web and mobile application interfaces • Work with devs and QE to deliver polished final product • Evangelize new interface guidelines and design patterns

• Design and champion engaging user interfaces for a variety of clients, ensuring our users have the best possible experience on our platforms • Work in collaboration with leadership, product managers, engineers, and other designers • Develop high quality UI/UX designs, prototypes and design assets that effectively communicate design concepts • Conduct user research and usability testing to identify and address pain points and improve experience for users