Role Description We are seeking a Finance-Enabled Executive Assistant and Strategic Operations Partner to support a fast moving executive operating within the AI, fintech, Web3 and emerging technology space. This role is ideal for a highly organized and proactive professional who thrives in autonomous environments and can seamlessly bridge executive support, financial coordination and operational execution. The ideal candidate is tech savvy, detail oriented and capable of managing both strategic priorities and day to day operations with precision and discretion. This individual will play a key role in supporting executive leadership through financial oversight support, operational coordination, workflow optimization and AI enabled productivity systems while collaborating across global teams and fast paced startup environments. Key Responsibilities - Serve as a trusted Executive Assistant and operational partner supporting leadership across finance, business operations and strategic initiatives. - Manage complex executive calendars, investor meetings, confidential communications and cross functional coordination in a fast paced remote environment. - Support finance related operations including expense tracking, reporting coordination, budgeting support, invoice monitoring and operational documentation. - Coordinate with AI, fintech, Web3 and crypto related stakeholders while maintaining organized communication workflows across Slack, Telegram and digital collaboration platforms. - Assist in operational planning, process optimization and executive decision support through research, reporting and workflow management. - Utilize AI powered tools such as Claude AI, Cursor and ChatGPT to streamline administrative processes, automate repetitive workflows and improve productivity. - Develop structured prompts, operational templates and AI assisted systems to support business efficiency and executive execution. - Maintain high accuracy in documentation, financial records, meeting summaries and internal operational tracking systems. - Conduct market and industry research related to AI technologies, prediction markets, trading environments and emerging digital ecosystems. - Support leadership with strategic follow through, prioritization and day to day business operations while exercising a high level of discretion and accountability. - Identify opportunities to improve operational efficiency through automation, AI integration and workflow enhancement initiatives. - Adapt quickly within evolving startup environments while independently managing multiple priorities and executive needs. Qualifications - Proven experience supporting executives, founders or leadership teams in an Executive Assistant, Chief of Staff, Executive Operations or finance support capacity. - Strong background in executive coordination, operational support and finance related administration within fast paced remote environments. - Experience in bookkeeping, accounting support, financial administration or related finance operations including expense tracking, invoice management, reconciliations, budgeting support and financial reporting coordination. - Familiarity with accounting systems, financial documentation, operational reporting and finance workflow management. - Proficiency with AI powered productivity tools including Claude AI, ChatGPT, Cursor and workflow automation platforms. - Strong understanding of AI assisted workflows, operational automation and process optimization strategies. - Experience creating structured prompts, AI templates and documentation to improve operational efficiency and executive productivity. - Familiarity with fintech, AI, Web3, crypto, trading platforms or emerging technology ecosystems is highly preferred. - Comfortable coordinating with global stakeholders, investors, vendors and cross functional teams across multiple communication channels. - Advanced organizational skills with the ability to manage calendars, meetings, reporting trackers, confidential information and competing priorities simultaneously. - Strong written and verbal communication skills with high attention to detail and follow through. - Experience using Slack, Telegram, Google Workspace, Notion, QuickBooks, Xero or other modern collaboration and accounting platforms is preferred. - Ability to operate independently with minimal supervision while maintaining professionalism, discretion and accountability. - Strong analytical, operational and problem solving mindset with the ability to proactively identify workflow improvements and automation opportunities. - Comfortable working in a startup environment that requires adaptability, urgency and flexibility across different international time zones and evolving business schedules. Preferred Traits - Highly organized and detail oriented with strong executive and finance support capabilities. - Proactive self starter who can operate independently and anticipate executive and operational needs. - Strong adaptability with the ability to thrive in fast paced startup and evolving business environments. - Tech savvy and naturally curious about AI tools, automation systems and emerging technologies. - Resourceful problem solver with strong operational thinking and process improvement mindset. - Professional and effective communicator capable of managing confidential and high priority interactions. - Comfortable balancing executive support, financial coordination and operational responsibilities simultaneously. - Growth oriented with enthusiasm for continuous learning, AI innovation and workflow experimentation. - Dependable and accountable with a high level of discretion, ownership and follow through. Contractor Information You will be working as a contractor under the The People Group company name, therefore you are not a direct employee and only work as a contractor for our business. The benefit of this structure means, all of our clients sign contracts directly with The People Group and not you as the Contractor, therefore you are protected as a remote contractor as The People Group take cares of the client service side of the function.

• Lead AI enablement across Primer • Act as the senior connective tissue between AI and every function • Drive adoption through leaders, not around them • Scale AI-powered ways of working • Own Claude adoption and AI knowledge-sharing • Maximise value from Primer’s AI tooling • Keep Primer ahead of the curve • Shape and execute Primer’s AI strategy • Scale AI responsibly • Build lasting AI literacy • Measure business impact

Role Description We are looking for an AI Solutions Specialist to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments. What you will do: - Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times); - Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities; - Evaluate clients' existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage; - Design scalable workflow and automation strategies tailored to each client's support operations, technology stack, and business goals; - Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience; - Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan; - Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders; - Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities. Qualifications - Fluency in English; - 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies; - Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT); - Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features; - Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools); - Ability to run structured discovery/audit sessions and analyze support workflows, ticket categories, and volumes; - Strong analytical skills to identify automation opportunities and inefficiencies; - Experience designing scalable workflows and automation strategies; - Ability to assess and prioritize initiatives based on ROI and business impact; - Excellent communication skills to translate findings into clear, actionable recommendations. Requirements - Basic technical understanding of integrations, APIs, and support system architecture. Benefits - Providing services during business hours; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your growth and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Role Description We're building out Futurae's AI function and looking for a Data Engineer Intern to own a high-impact project from day one: bridging the gap between our business data and actionable insights. You will be the primary owner of our HubSpot data integration, ensuring that critical CRM data flows seamlessly into our analytics stack. Concretely, your mission is to automate the ingestion of HubSpot data into BigQuery and expose it via Metabase, giving our teams the reliable, structured data they need to drive company growth. This is a 6-month internship (starting either July or September), suited for someone currently pursuing or recently completing a degree in a technical field. - Build a Python-based service to pull data from the HubSpot API - Develop and maintain ingestion pipelines to move data reliably into BigQuery - Transform raw API responses into clean, structured tables following our internal data layers - Connect your datasets to Metabase and build foundational dashboards for internal stakeholders - Write clear technical guides and data dictionaries for the new integrations Qualifications - Currently enrolled in or recently completed a degree in Computer Science, Data Engineering, Mathematics, or a related technical field - Good communication skills in English - Solid SQL skills: You can write clean queries to join and aggregate data - Good Python proficiency with an interest in working with REST APIs - Builder mindset: excited to take a project from zero to one and see it through to completion - Curious & Persistent: You enjoy digging into data to understand how it’s structured and why Requirements - Basic familiarity with Google Cloud Platform (BigQuery) or BI tools (Metabase, Tableau, Looker or similar) - Experience with data pipeline tooling (dbt, Airflow, or similar) - Interest in cybersecurity, fintech, or B2B SaaS Benefits - Work with purpose and take ownership in an international team - Grow with a company where your ideas matter - Freedom to work remotely or at our Zurich HQ Company Description At Futurae, we’re on a mission to redefine secure authentication and fraud prevention through seamless, user-friendly solutions. Based in Switzerland, we develop cutting-edge cybersecurity products that combine advanced technology with a strong focus on user-centric design. We serve leading organizations in the financial services and insurance sectors and are actively expanding into new international markets. Our vision is to become the global leader in secure, frictionless digital authentication — helping businesses build trust and thrive in a connected world.