• Assist in maintaining and enforcing PCI-DSS compliance across client environments • Help develop and document security templates, policies, SOPs, and audit artifacts • Support creation of standardized security forms, checklists, and processes • Coordinate with internal teams (L2/L3, Engineering) to ensure compliance alignment • Assist in preparing for audits and collecting required documentation/evidence • Monitor and track security-related tasks, requests, and remediation efforts • Contribute to continuous improvement of security protocols and procedures

• Review and respond to security alerts and tickets generated from the client’s monitoring and security platforms • Investigate and triage alerts related to endpoint security, email threats, suspicious authentication attempts, and network security events • Perform incident response activities including documentation, remediation actions, and escalation handling • Validate email and phishing-related incidents using Mimecast and other workflows • Monitor endpoint alerts and investigate identity/authentication alerts from Microsoft environments • Support security investigations involving firewall alerts and authentication platforms

• Development of use cases and detection rules. • Assisting in the conception and design of detection strategies. • Collaboration with the SOC for use case validation and acceptance. • Refinement and optimization of existing detection rules. • Creating dashboards and reports for customers or the internal SOC. • Contributing to internal knowledge sharing and process development.

Role Description Make a difference. Every role at CQC contributes to our mission. If you’re looking for a new role in Cyber Security that gives a true sense of meaning and purpose, then you’ve found it! Our team helps keep CQC’s systems and data safe, so we can focus on improving health and care for everyone. Picture this: You’re working in a supportive team, investigating security alerts, making sense of complex information, and helping reduce risks across the organisation. Your work helps keep systems safe and ensures we respond quickly to emerging threats. As a Security Operations Analyst, you will: - Lead the early investigation of a suspected data breach, analysing information from multiple systems to provide clear recommendations that protect sensitive data. - Carry out in-depth research into cyber threats and trends, using advanced tools to identify patterns and suggest improvements to strengthen our security approach. The role involves: - Managing security incidents: Act as a key contact for security alerts, queries, and incidents, ensuring they are logged, assessed, and handled quickly to reduce risk. - Investigating and analysing threats: Carry out detailed investigations into cyber incidents, including root cause analysis, and suggest clear actions to prevent repeat issues. - Improving security and resilience: Work with internal teams and partners to fix vulnerabilities, strengthen defences, and support the ongoing development of our security tools and processes. Qualifications - Experience investigating and responding to cyber security incidents, including analysing data and recommending actions to reduce risk. - Hands-on experience using Microsoft security tools such as Sentinel, Defender XDR, or Entra to monitor, detect, and respond to threats. - Experience working with recognised security standards or frameworks (such as ISO 27001, GDPR, or similar) and applying them in day-to-day work. Requirements - To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. - We are unable to offer sponsorship for this role. - Some roles may also be subject to a satisfactory DBS check. Benefits - Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). - Training and development opportunities. - Wellbeing initiatives, such as gym discounts and meditation. - NHS pension scheme, with around 14% employer contribution. - Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!