Title: Technical Writer 3 Requisition ID 198988 Work Location Model On-site Flex Work Location Fremont-CA Work Country United States Job Description: The group you'll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. Impact you will make Lam Research is a leading global manufacturer of capital equipment for advanced semiconductor production. Technical writers play a critical role in enabling on-time delivery of new products by collaborating closely with engineering teams to develop, review, and release high-quality documentation required for product shipment and customer delivery. In addition, technical writers help address safety-related issues and customer escalations, often under urgent timelines. This ensures accurate and compliant documentation is available to support safe product use in the field and directly contributes to customer satisfaction and successful product adoption. What you will do The technical writer in this position is responsible for creating and editing technical procedures and manuals for Lam internal and external customers. This regular full-time position will be based in Fremont, California, and the writer will work closely with engineers, core writing staff, and cross-functional teams across Lam Research's global regions. Primary responsibilities: - Create and thoroughly edit technical procedures and manuals for internal and external customers. - Collaborate with engineers and core writing staff to finalize procedures using Microsoft Word. - Ensure accuracy, completeness, and timely delivery of technical content. - Create product manuals in the Content Management System (CMS). - Obtain information from engineering sources, edit the information for accuracy and completeness, and incorporate it into procedures. - Attend and contribute to content team meetings, and provide status and plans for future deliverables. Who we are looking for The ideal candidate for this position must have the following: - A minimum of a bachelor's degree, preferably in one of the following fields of study: Technical Writing, English, Communications, or Journalism - Note: A different degree (for example, an engineering degree) is acceptable but excellent writing skills are required. - Minimum of 2 years of writing or editing experience - The following mandatory skills and experience: - Strong English language skills (this is a MUST have) - Work experience in Microsoft Word, Excel, and PowerPoint - The following personal skills: - Excellent editing and writing skills - Strong attention to detail - Excellent organizational skills - Ability to work well in a team environment - Good communication skills Preferred skills Experience with: - DITA XML - Content Management System (CMS) - Adobe Acrobat - SnagIt or an equivalent software tool - SharePoint - Adobe Photoshop - Adobe Illustrator ## Our commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time. Salary CA San Francisco Bay Area Salary Range for this position: $72,000.00 - $170,000.00. The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors. Our Perks and Benefits At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Role Description The Team Lead, Technical Implementations plays a key role in driving the successful delivery of technical implementations by managing the day-to-day tactical execution of the Technical Implementation Specialist (T.I.S.) team. Working closely with the VP, Professional Services, this role ensures projects are executed efficiently, capacity is balanced across the team, and timelines and deliverables are consistently met. The Team Lead serves as the first line of coordination and support for the T.I.S. team, escalating concerns, removing blockers, and ensuring high-quality service delivery. You will also serve as a focal point of knowledge and credibility about the technical implementation process, how our customers will integrate with our tool and how the tool will be configured for their use. You will leverage the principles of Project Management and our implementation methodology to ensure a successful and positive technical implementation experience for our customers. You will need to be detail-oriented, a strong team player, effective communicator, and have excellent prioritization and time management skills. Key Responsibilities - Serve as the primary partner to the VP, Professional Services in coordinating tactical execution, monitoring project progress, and communicating risks or capacity trends for leadership review. - Oversee day-to-day operations for the T.I.S. team, ensuring work is prioritized effectively, utilization is tracked, and deliverables are completed on time. - Serve as the first escalation point for technical or delivery challenges, collaborating with Product, Engineering, and Customer Success to resolve blockers and maintain alignment on requirements. - Support process excellence by defining and improving implementation workflows, technical standards, and internal/client-facing collateral. - Provide ongoing tactical coaching and mentorship to T.I.S. team members, reinforcing best practices in technical troubleshooting and cross-team collaboration. - Partner with the Implementation Lead as the primary technical consultant for customers, ensuring data integrations (HL7, flat file, SFTP) are optimized and validated against solution goals. - Execute and oversee the technical configuration of products within the CipherHealth Evolve suite to align with specific customer use cases and post-go-live optimization. Qualifications - At least 5 years of proven success in a technical implementation or professional services leadership role, ideally within a SaaS or healthcare technology environment. - Strong understanding of data integration standards, including HL7, SFTP, and APIs. - Demonstrated ability to lead multiple concurrent technical projects and manage a high-performing team in a fast-moving environment. - Excellent analytical and problem-solving abilities, with the skill to communicate complex concepts clearly to both technical and non-technical audiences. - Exceptional organizational skills with strict attention to detail and quality, as well as the ability to drive decision-making under minimal supervision. - Strong written and verbal communication skills with the ability to collaborate effectively across all organizational levels. - Thorough understanding of project and service delivery, including the management of implementation risks, impacts, and acceptance processes. - Creative thinker with the ability to effectively translate customer needs into technical requirements. - Bachelor’s degree in Information Systems, Computer Science, Health Informatics, or a related field, or equivalent professional experience. Benefits - Healthcare that begins on your first day: - Generous company-funding of our health, vision, and dental plans - HSA/FSA plans - Short and Long-Term Disability - Life and Personal Accident Insurance - $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases - Employee Assistance Program (EAP) - Adoption Assistance - Retirement: - 401(k) at three months of employment — with a match upon enrollment! - Time away: - Discretionary PTO + 13 paid holidays - Competitive paid parental leave and flexible return to work policy - Recognition: - Generous Employee Referral Program - earn cash for each employee referral that is hired - Yearly Cipher-versary stipend - Ci-Phives - receive public kudos and gift cards from peers and managers - Culture: - CARE2 Values - Monthly All Teams Meetings - Employee Resource Groups such as Rainbow Room and BIPOC Group - Internal Webinars and robust onboarding / training programs - Remote-first team: $50 per month reimbursement in your check for WFH expenses - You’ll receive a new Macbook laptop, other hardware, and company swag upon hire

Role Description We are looking for a Technical Lead to drive technical execution across backend, frontend, mobile, AI, and data. This is not a traditional people-management role. You will act as a technical partner to the founders, product team, and engineering team — turning ambiguous product goals into clear technical plans, unblocking hard engineering problems, and helping us scale the technical team. Our current technical surface includes: - Python - Go - Next.js - React - React Native - Flutter - Native iOS/Android - AI systems - Data infrastructure - Recommendation systems We do not expect deep expertise in every area. In the AI era, we believe strong engineering leaders should be able to use AI tools to quickly ramp up on new languages, frameworks, and codebases. Responsibilities - Lead technical execution across backend, frontend, mobile, AI, and data initiatives - Translate ambiguous product goals into clear technical plans, milestones, owners, and trade-offs - Dive deep into hard technical problems and help drive them to resolution - Partner with founders, product, design, and engineering on technical decisions - Coordinate cross-domain engineering work and remove execution blockers - Raise the bar for engineering quality, speed, reliability, and maintainability - Help define hiring needs, role requirements, interview criteria, and technical evaluation standards - Build internal AI workflows and foster an AI-native engineering culture Qualifications - 5+ years of professional software engineering experience - Experience leading large-scope technical work across multiple engineers, teams, or product areas - Experience as a Technical Lead, Tech Lead, Engineering Lead, Head of Engineering, CTO, Staff Engineer, or hands-on Engineering Manager - Strong engineering fundamentals and technical judgment across multiple domains - Deep familiarity with AI tools and ability to use AI to augment technical execution and decision-making - Ability to operate under ambiguity and turn unclear goals into executable plans - Strong communication skills with founders, product managers, designers, and engineers - Startup-level ownership, urgency, and willingness to dive into details Preferred Qualifications - Experience with agentic AI systems, LLM workflows, AI agents, or AI-assisted product creation - Experience with machine learning, recommendation systems, ranking, experimentation, or data pipelines - Experience building consumer-facing products, mobile products, social platforms, creator tools, or developer tools - Experience in a VC-backed startup or high-growth technology company - Experience hiring, interviewing, or defining technical bars for engineering roles Benefits - Top compensation package, including competitive salary and meaningful equity - Remote-first team - Comprehensive health insurance and benefits

Role Description Infrastructure is only as powerful as the developers who can use it. As uRun's first Technical Writer, you will own the entire documentation surface: - API references - Integration guides - SDK docs - Conceptual explainers - The developer experience that ties it all together This is a founding hire. You will build the documentation foundation from scratch, work directly with engineers to get inside the product, and set the standard for how uRun communicates with the developers who build on top of us. The quality of your work is a direct part of our product. What you'll actually be doing day-to-day: - Own the full documentation lifecycle end-to-end: plan, write, review, publish, and iterate across API references, quickstarts, integration guides, and conceptual docs - Embed with engineering to understand the product deeply, translating complex distributed systems and inference infrastructure concepts into clear, accurate developer documentation - Build and maintain the docs infrastructure: tooling, structure, versioning, and publishing pipeline - Write and maintain SDK documentation and code samples across multiple languages, ensuring they are accurate, tested, and developer-friendly - Create onboarding and integration content that helps developers go from zero to production on uRun as fast as possible - Partner with the GTM and engineering teams to produce technical content that supports developer adoption: tutorials, explainers, changelog entries, and release notes - Establish and maintain a documentation style guide and content standards that scale as the team grows Qualifications - 5+ years of technical writing experience, with a portfolio that demonstrates clear, accurate documentation for developer or infrastructure products - Strong command of API documentation: you have written reference docs, OpenAPI specs, or equivalent and understand what developers actually need from them - Comfortable reading and writing code: you can work through a code sample, spot an error, and write accurate examples in at least one language (Python preferred) - Experience owning docs infrastructure: static site generators, docs-as-code workflows, version control, and CI/CD for documentation - Strong editorial instincts: you write with precision, cut ruthlessly, and know the difference between explaining and obscuring - Able to operate independently as the first and only technical writer, setting standards without a template to follow - Comfortable working closely with engineers and translating highly technical concepts for a developer audience Requirements - Experience documenting infrastructure, cloud, or developer platform products (compute, networking, storage, or equivalent) - Familiarity with ML infrastructure concepts: model serving, inference APIs, GPU compute, or distributed systems - Experience with docs tooling such as Mintlify, Readme, Docusaurus, or similar - A background that includes developer relations, developer advocacy, or direct experience as a software engineer - Prior experience as a founding or sole technical writer at an early-stage company Benefits - Competitive salary and meaningful equity in an early-stage AI infrastructure company - Health, dental, and vision — full coverage - 401(k) — company-supported retirement savings - FSA/HSA — flexible spending accounts for healthcare costs - Paid time off — we trust you to manage your time - Top-tier tooling — access to the best AI tools available: Claude, Codex, Kimi, and whatever else helps you move faster - MacBook Pro and AirPods — the hardware you need, on us