Title: Bilingual Customer Service Representative - Remote in Oklahoma City Location: Oklahoma City, OK, United States Remote Job Description: Description & Requirements Maximus is currently hiring Bilingual Customer Service Representatives to join our team in Oklahoma! This position is responsible for supporting our project with the Oklahoma SoonerCare Program by providing customer care and enrollment services via telephone, IVR and web based portals. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. We are currently hiring to fill Full-Time positions where workers will have the choice to work onsite or remotely from the comfort of their home. This class is scheduled to start on Thursday, July 2, 2026. This position requires fluency in both the Spanish and English languages. To be eligible for this position, you must reside in or within 40 miles of Oklahoma City. Why Maximus? - ️Work/Life Balance Support - Flexibility tailored to your needs! - Competitive Compensation - Quarterly bonuses based on performance - ️Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - ️Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities: Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. Additional Minimum Requirements: - Must be able to speak, write, and translate in Spanish and English - Must be able to pass all pre-employment screenings, including a background check - Must have a HS Diploma or GED/equivalent - Must live in the Oklahoma City area (No more than 1 hour away or no more than 40 miles away from the site) - Customer service experience preferred - Call Center service experience preferred Home Office Requirements: - Reliable, high-speed internet service - Minimum 40 Mbps download speeds - Must be a traditional, wired high-speed connection such as cable or fiber - Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible - Must be able to connect your computer directly to your modem or router via ethernet cable, WiFi connections are not allowed - Quiet and distraction-free workspace EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

• Design, implement, and manage personalized vocational rehabilitation and return-to-work programs, ensuring alignment with best practices and client goals. • Develop innovative, goal-oriented strategies to support individuals receiving disability benefits in returning to meaningful employment. • Manage program budgets, including planning, monitoring, and ensuring cost-effective delivery of services. • Collaborate with a wide range of stakeholders—including clients, healthcare providers, employers, and vendors—to create effective and sustainable return-to-work solutions. • Facilitate the transition of ill and injured members of the Canadian Forces into post-release employment. • Conduct client assessments, coordinate services, and oversee vendor engagement to ensure seamless program delivery. • Communicate complex or sensitive information clearly and professionally to clients and stakeholders. • Prepare detailed, high-quality reports in accordance with departmental standards.

Role Description We are seeking a licensed psychologist to conduct virtual psychological evaluations for adults and/or adolescents as needed on a very part-time basis. The psychologist will complete comprehensive psychological assessments utilizing standardized intellectual, behavioral, and adaptive functioning instruments in accordance with established evaluation guidelines and clinical standards. This position is ideal for a clinician seeking flexible, remote work with a low-volume caseload focused on evaluations, report writing, and professional clinical recommendations. Primary Responsibilities - Conduct virtual psychological evaluations using approved standardized assessment tools. - Administer intellectual and cognitive assessments, including: - Wechsler Adult Intelligence Scale (WAIS) - Wechsler Memory Scale - Slosson Intelligence Test-Revised - Bender Motor Gestalt Test - Beck Depression Inventory or other accepted clinical instruments - Conduct behavioral and adaptive functioning assessments utilizing: - Vineland Adaptive Behavior Scales (Interview Edition) - AAMD Adaptive Behavior Scale - Other clinically accepted adaptive behavior instruments - Complete structured clinical interviews lasting approximately 20–40 minutes. - Assess and document: - Ability to relate and respond appropriately - Activity level and distractibility - Coordination, posture, and balance - Orientation to person, place, and time - Speech and language functioning - Thought processes and organization - Mood and affect - Self-concept and insight - Strengths and coping strategies - Social supports and relationships - Leisure interests and activities - Prepare comprehensive written psychological evaluation reports with diagnostic impressions and recommendations. - Maintain accurate documentation in compliance with HIPAA, state licensing regulations, and organizational standards. - Participate in occasional case consultations or interdisciplinary meetings as needed. Qualifications - Doctoral degree (PhD or PsyD) in Psychology in NC from an accredited institution. - Active and unrestricted psychologist license in applicable state(s). - Experience conducting psychological and intellectual evaluations. - Proficiency with standardized psychological testing instruments. - Strong clinical interviewing and report-writing skills. - Ability to independently manage a remote evaluation process. - Comfortable utilizing telehealth and virtual assessment platforms. - Knowledge of adaptive behavior assessments and developmental/intellectual disability evaluations preferred. Preferred Experience - Experience with disability evaluations, community mental health, or forensic assessments. - Familiarity with multidisciplinary evaluation processes. - Experience working with individuals with intellectual and developmental disabilities. - Telehealth evaluation experience strongly preferred. Schedule & Compensation - Flexible schedule based on referral volume. - Very part-time contract or PRN arrangement. - Compensation per completed evaluation/report or hourly rate based on experience. Additional Requirements - Must maintain professional liability insurance. - Must comply with all telehealth and licensing regulations. - Reliable internet connection and secure workspace required. Key Skills - Psychological testing - Diagnostic assessment - Clinical interviewing - Report writing - Telehealth services - Independent clinical judgment - Time management - Professional communication This is a remote position.

Title: Country Approval Associate Location: Remote Mexico Full time Remote Join Us as a Country Approval Associate - Make an Impact at the Forefront of Innovation The Country Approval Associate supports the preparation, review and coordination of Country Submissions in line with global submission strategy. What You'll Do: - Prepare, review and coordinate, under guidance and local EC submissions in alignment with global submission strategy. - Support preparation, under guidance, of local MoH submissions, as applicable in alignment with global submission strategy. - Coordinate, under guidance, with internal functional departments to ensure various site start-up activities are aligned with submissions activities and mutually agreed upon timelines; ensure alignment of submission process for sites and study are aligned to the critical path for site activation. - Achieve company’s target cycle times for site. - May have contact with investigators for submission related activities. - May act as a key-contact at country level for either Ethical or Regulatory submission-related activities. - Work with the start-up CRA(s) to prepare the regulatory compliance review packages, as applicable. - Assist in developing country specific Patient Information Sheet/Informed Consent form documents. - Assist with grant budgets(s) and payment schedules negotiations with sites. - Enter and maintain trial status information relating to SIA activities onto company, or client (where contracted) tracking databases in an accurate and timely manner - Ensure the local country study files and filing processes are prepared, set up and maintained as per PPD WPDs or applicable client SOPs. - Maintain knowledge of and understand PPD SOPs, Client SOPs/directives, and current regulatory guidelines as applicable to services provided. Education & Experience Requirements: - Bachelor's degree or equivalent and relevant formal academic / vocational qualification - Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years). - In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities: - Effective oral and written communication skills - Excellent interpersonal skills - Strong attention to detail and quality of documentation - Good negotiation skills - Good computer skills and the ability to learn appropriate software - Excellent English language and grammar skills - Basic medical/therapeutic area and medical terminology knowledge - Ability to work in a team environment or independently, under direction, as required - Basic organizational and planning skills - Basic knowledge of all applicable regional / national country regulatory guidelines and EC regulations for North America (US and Canada)