Title: Senior System Engineer Location: 201 Sussex St, Sydney NSW 2000, Australia Employees work in a hybrid mode Minimum 2 days in office per week Full-time Company Description Forward with Cuscal At Cuscal, we’re not just shaping the future of payments - we’re pioneering it. From launching Australia’s first ATM to being the first certified NPP PayTo Payer and Initiator in 2022, we’ve spent over 59 years building solutions that millions of Australians rely on every day. Now, we’re preparing for what’s next, and we want you to be part of it. Join us as a Senior System Engineer in our Cloud, Data & Infrastructure team and help us deliver ground-breaking solutions that push the boundaries of what’s possible. Job Description Your Opportunity We’re looking for a Senior System Engineer to join our Service Delivery team. In this role, you’ll leverage your technical skills to develop, maintain, and support innovative solutions that solve real-world challenges in the payments industry. From designing and building scalable systems to ensuring seamless integration with key technologies, your work will directly impact millions of users. You’ll also make an impact by: - Maintain effective relationships with ETS customers and staff. Maintain effective relationships with third parties such as vendors, outsourced partners and Cuscal's business partners. - Being the focal point for Cuscal for all Corporate/DC/Cloud infrastructure and security design activities and opportunities including (but not limited) compute, storage, fabric and monitoring as well as business projects. - Be responsible for the design and implementation of Cloud based services and automation running on Cuscal Cloud Infrastructure and ensuring that they meet the business objectives and adhere to service level agreements (SLA) - Collaborate with functional and technical team members to develop deployment strategies for existing and new infrastructure, Cloud, and Automation solutions - Review and identify ways to improve performance, stability, and security of services and applications running on infrastructure and Cloud Infrastructure through continuous improvement and automation - Maintain a thorough and deep understanding of the all network and security elements, protocols, best practices, and cutting-edge trends - Managing assigned projects and program components to deliver services and solutions in accordance with established objectives. - Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support - Supervising the administration of systems and servers related to ensure availability of services to authorized users. - Take part as a team member in 24x7x365 network on-call roster Qualifications What you’ll bring To succeed in this role, you’ll have: - 5 years of systems infrastructure, server support and project work experience. - At least 5 years as systems administrator in a mission critical environment. - Demonstrated participation in various communications projects at a technical level - Demonstrated knowledge of systems hardware, and operational support of servers, backup devices, cabling and racking of systems. - Demonstrated knowledge of systems software. - Systems administrator in a mission critical environment. - Demonstrated knowledge/skills in one (or more) of the following: - PowerShell scripting - Automation technologies - Wintel/Linux environments (AD, Azure Entra ID, Exchange, ADFS, Satellite) - VMware / HyperV - System management software concepts and processes (SCCM) - Experience with Citrix / Azure Virtual Desktop - Experience with backup technologies You’ll stand out from the crowd if you have some of the following: - Cloud experience (Azure/AWS) - Experience in supporting financial systems - PCI compliance Additional Information Why Cuscal? At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. You’ll also enjoy a range of benefits, including: - Work in a hybrid model that supports your lifestyle and goals. - We celebrate success: Our IGNITE program recognises individual and team achievements. - Wellbeing focus: We support your physical, mental, and financial health with holistic initiatives and access to discounts via ‘Cuscal Advantage. Join us and reimagine the future If this role excites you, we’d love to explore your potential and vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now. Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal. Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.

• Manage and optimize Snowflake and Databricks environments, including performance tuning, cost controls, workload isolation, and scaling; provide secondary support for Azure SQL and Azure Data Factory. • Build and maintain data pipelines using Databricks, Snowflake Streams/Tasks, and Azure Data Factory. • Enforce security and governance controls including RBAC, encryption, auditing, masking, lineage, and Entra ID (Azure AD) integration. • Tune queries and workloads using native tools such as Snowflake Query Profile, Databricks SQL Analytics, and Azure Monitor. • Implement and maintain disaster recovery, replication, backup, and archival strategies across platforms. • Collaborate with data engineers, data scientists, BI teams, and architects to support scalable data models, integrations, and reporting. • Provide production support, incident response, and root-cause analysis for data platform issues. • Evaluate and adopt new platform features (e.g., Snowflake Native Apps, Databricks Unity Catalog) to improve governance and automation.

• Partner with business and technology teams to design, implement, and optimize enterprise platforms such as Salesforce, ServiceNow, and Digital Experience/Digital Asset Management solutions • Translate business needs into clear functional requirements • Support platform delivery and integration • Ensure technology solutions drive measurable business and user outcomes • Lead end-to-end requirements gathering across business, digital, and operational workflows • Facilitate stakeholder workshops, interviews, and design sessions • Manage and trace requirements throughout the project lifecycle, ensuring scope and quality control • Support vendor evaluation, RFP development, and SaaS solution selection • Coordinate and support system, integration, and user acceptance testing • Identify system or process gaps and recommend improvements

• Analisar e desenvolver projetos de sistemas. • Elicitar e analisar requisitos. • Mapear processos e realizar análise e modelagem lógica e física de dados. • Analisar o desempenho de sistemas implantados. • Solucionar problemas técnicos e elaborar manuais. • Coordenar serviços de programação. • Criar script de Testes no KDZ. • Modelagem de dados utilizando Ferramentas CASE (ERWN).