IMPACT Technology Group is a Delmarva-based technology provider dedicated to helping local business leaders access reliable, worry-free IT solutions that support growth and long-te
Sales Development Representative
Location
Worldwide
Posted
14 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Sales Development Representative
IMPACT Technology Group
Title: Sales Development Representative (SDR) / Dialer (Remote) Location:United States Of America Department: Sales Job Description: IMPACT is a hungry, small business looking to grow. We are here to make a big difference and help businesses on Delmarva get worry-free technology so they can grow and win. So, that is why we need someone, maybe you, to help us reach that goal. We think we are an awesome place to work and what we are doing is helping to change the world… really! If that sounds interesting, why not consider making a move to one of the hottest industries with year over year growth with one of the top companies? IMPACT Technology Group has been recognized as one of the top 500 MSPs (managed services providers) in North America. We’re looking for a results-driven sales development representative to actively seek new business opportunities, engage and build relationships with potential customers. You will provide complete and appropriate solutions for every potential customer to boost top-line revenue growth, customer acquisition levels, and profitability. ALL CANDIDATES MUST BE A US CITIZEN. Responsibilities - Qualify leads from marketing campaigns as sales opportunities - Contact potential prospects through cold calls and emails - Present our company to potential prospects - Identify prospect's needs and suggest appropriate products/services - Build long-term trusting relationships with prospects - Proactively seek new business opportunities in the market - Set up meetings or calls between (prospective) customers and Sales Executives - Report to the Sales Manager on sales results Requirements - Proven work experience as a Sales Development Representative, Sales Account Executive or similar role - Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach. - Track record of achieving sales quotas - Experience working with a CRM - Fair understanding of sales performance metrics - Excellent communication and negotiation skills - Ability to deliver engaging presentations Skills and qualities of an SDR: SDRs have to be quick on their feet, excel in having online conversations, master in tools, be great content finders, have a positive outlook that isn’t put down by a bad interaction. Here are some of the skills that every SDR in your team should possess. - Prospecting skills: SDRs should be familiar and a master in the language of sales - What are the buying signals to watch out for? What words to use that makes customers buy? When is the right time to ask the right questions? - Art of listening: SDRs should actively listen to each conversation with the prospect, interrupting when they need clarification and ask probing questions that allow them to explore the buyer’s mind. - Product knowledge: Sales representative should have adequate knowledge about the features, benefits, and weakness of your product before creating effective pitches and connecting customer’s needs to your solution. - Time management: Ability to optimize time improves sales productivity and creates an environment for high performance. This soft skill coupled with a CRM Software and other technologies deliver significant ROI for any business. - Communication skills: Good at building rapport and starting a conversation over phone and email. Effective communication also helps prevent objections by providing clarity into how your solution can solve business problem. Benefits of Working at IMPACT So why is IMPACT a great place to work and what’s in it for you? - IMPACT Is a veteran owned and operated company that operates at a high-tempo and demands excellence to help accomplish our mission for our clients. - We are a fast-moving company, always looking to grow and get better. - We hold each other accountable so we use systems and tools to track results and enhance our performance. We do this with numbers, and we are process driven. - We have fun and we take care of our team. We live and die as a team. Whether happy-hour events, in office games, monthly outings, or quarterly retreats… when the company wins, we celebrate as a team. Compensation - Base Salary or Hourly Pay Plus Commissions - Bonus Pay for Quarterly Metrics Full-Time Team Member Benefits - Group medical/vision/dental/life insurance - Paid vacation, holidays - 401k, plus company matching - Hybrid work environment - Training & Certifications Hours - Our office is open from 8AM- 5PM, Monday - Friday - Work hours for this position may vary within our office hours if part-time.
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SeidorSomos a SEIDOR uma consultoria de tecnologia que oferece um portfólio abrangente de soluções e serviços em inovação, experiência do cliente, ERP, análise, experiência do funcionário, nuvem, local de trabalho e segurança cibernética. Com uma força de trabalho de mais de 9.000 profissionais altamente qualificados; Presença direta em 45 países da Europa, América Latina, Estados Unidos, Oriente Médio, África e Ásia; Atendendo a mais de 8.500 clientes; Parceira dos principais líderes em tecnologia, incluindo SAP, Microsoft, IBM, Adobe, Salesforce, Google Cloud, AWS e Cisco. A SEIDOR é uma organização inclusiva, que valoriza a diversidade e está sempre em busca de talentos de diferentes origens e habilidades. Oferecemos oportunidades iguais para todos, assegurando suporte para o seu crescimento profissional. Se você tem paixão pelo que faz e deseja um ambiente que respeita suas necessidades, queremos conhecer você! Diversidade é a nossa força! ✨ Se você é uma pessoa com deficiência, queremos que se sinta confortável para se candidatar a qualquer uma de nossas oportunidades. Juntos, construímos um time forte, inovador e preparado para os desafios do futuro. Tem os requisitos? Então essa vaga é para você! Junte-se a nós e ajude-nos a humanizar o mundo através da tecnologia! Vem ser #TimeSeidor 💙 📲 Acompanhe a Seidor nas redes sociais: LinkedIn Website Instagram Facebook YouTube
Role Description - Executar atividades de geração de demanda outbound e inbound, incluindo prospecção ativa, qualificação de leads e desenvolvimento de oportunidades comerciais. - Identificar e engajar decisores de tecnologia e negócios em contas estratégicas. - Compreender os desafios dos clientes e conectar oportunidades às soluções de Cloud Services da Seidor. - Apresentação comercial para desenvolver em conjunto com os Gerentes de Conta propostas de valor relacionadas a soluções em nuvem, transformação digital e modernização tecnológica. - Trabalhar em conjunto com os times de vendas, marketing e especialistas técnicos para evolução das oportunidades. - Gerenciar e acompanhar pipeline comercial utilizando Salesforce ou CRM equivalente. - Cumprir metas de atividades, geração de pipeline e qualificação de oportunidades. - Atuar com abordagem consultiva e foco em experiência do cliente. - Contribuir para melhoria contínua dos processos de geração de demanda e inteligência comercial. - Manter conhecimento atualizado sobre tendências de cloud computing, IA, segurança e ecossistema multicloud. - Local: Atuação remota com idas pontuais ao escritório localizado em São Paulo - SP. Qualifications - Ensino superior completo ou experiência equivalente em vendas de tecnologia, business development ou geração de demanda. - Experiência prévia como SDR, BDR, Demand Generation Representative ou funções similares no mercado de tecnologia. - Experiência em prospecção consultiva e desenvolvimento de oportunidades enterprise. - Conhecimento dos principais hyperscalers do mercado: AWS, Microsoft Azure e Google Cloud Platform (GCP). - Capacidade de interagir com executivos de tecnologia e negócios em diferentes níveis organizacionais. - Inglês avançado para leitura, escrita e conversação. Requirements - Diferenciais: - Experiência no mercado de cloud computing, serviços gerenciados ou transformação digital. - Conhecimento em soluções de infraestrutura, modernização, data analytics, IA ou cibersegurança. - Certificações comerciais ou técnicas relacionadas a cloud providers. - Experiência com Salesforce, HubSpot ou ferramentas de automação comercial. - Familiaridade com metodologias de vendas consultivas e geração de pipeline. - Perfil analítico, orientado a métricas e foco em resultados. - Experiência em ambientes multicloud. - Atuação prévia em integradoras, consultorias ou parceiros estratégicos de hyperscalers. - Conhecimento sobre jornadas de migração e modernização para cloud. - Experiência em vendas B2B enterprise. Benefits - 🏥 Assistência Médica: Cuidados com a saúde sempre! - 😁 Assistência Odontológica: Sorriso saudável garantido! - 🍽️ Vale Alimentação/Refeição: Refeições sem preocupações! - 🛡️ Seguro de Vida: Tranquilidade e segurança para a família! - 👶 Auxílio Creche: Apoio para o cuidado dos pequenos! - 👧 Auxílio Filhos PCD: Cuidado para filhos com necessidades especiais. - 💰 PLR Anual: Participação nos lucros como reconhecimento!
• Execute outbound and inbound demand-generation activities, including proactive prospecting, lead qualification, and opportunity development; • Identify and engage technology and business decision-makers in strategic accounts; • Understand customers' challenges and connect opportunities to Seidor's Cloud Services solutions; • Deliver commercial presentations and collaborate with Account Managers to develop value propositions related to cloud solutions, digital transformation, and technology modernization; • Work closely with sales, marketing, and technical specialists to advance opportunities; • Manage and track the sales pipeline using Salesforce or an equivalent CRM; • Meet activity, pipeline generation, and opportunity qualification targets; • Contribute to continuous improvement of demand-generation processes and commercial intelligence; • Maintain up-to-date knowledge of trends in cloud computing, AI, security, and the multicloud ecosystem;
- Source prospects: Identify and contact potential sellers through outbound phone prospecting against targeted lists. - Qualify and book: Run qualification conversations and schedule high-quality appointments for our entrepreneurs. - Track and report: Maintain accurate records of outreach activity, conversations, and appointments in our CRM. - Hit targets: Meet weekly call volume and appointment-setting targets, contributing to a predictable origination pipeline.
Sales Development Team Lead
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• Manage and support a team of 3–5 appointment setters • Conduct daily standups to align priorities, goals, and team performance expectations • Audit calls to ensure communication quality, professionalism, and adherence to company standards • Monitor inboxes, Slack communications, and calendars to maintain organization and timely follow-up • Provide ongoing feedback, support, and development opportunities for team members • Ensure strong appointment conversion rates and follow-up consistency across the team • Track KPIs including speed-to-lead, appointments booked, and follow-up efficiency • Prepare and maintain sales performance reporting for leadership • Coach team members on sales communication, messaging, and follow-up best practices
