• Design and implement ServiceNow GRC/IRM solutions, including Policy & Compliance, Risk Management, Audit Management, BCM, TPRM, and CCM modules. • Develop and customize IRM Workspaces, Portals, forms, dashboards, and reports to enhance user experience and data visibility. • Build and maintain client-side and server-side scripts using Business Rules, UI Policies, and Script Includes. • Integrate ServiceNow with external systems via REST and SOAP APIs to enable seamless data flow and process automation. • Perform system administration tasks, including configuration changes, user support, upgrades, and environment management. • Collaborate with stakeholders to gather, analyze, and translate business, risk, and compliance requirements into technical solutions. • Define and document architectural components such as data/object models, technical workflow diagrams, and access control structures. • Create user stories, epics, UI mock-ups, and supporting documentation to drive agile delivery. • Facilitate training and knowledge transfer to support teams and end users on complex configurations. • Support governance initiatives, including audit-ready evidence collection, change/release management, documentation, and role-based access controls. • Contribute to SecOps capabilities by supporting modules such as Security Incident Response (SIR) and Vulnerability Response (VR).

Role Description We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to apply the latest technology and processes. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a ServiceNow Developer joining our team to design, build, and deploy automation capabilities supporting the federal agencies. As a ServiceNow Developer, you will be trusted to provide development services to design, build, test, and deploy reporting and workflow/automation capabilities, including integrations leveraging the ServiceNow MID Server for infrastructure and directory service automation. In this role, a typical day will include: - Eliciting and documenting reporting requirements for custom ServiceNow reports (including filters, groupings, visualizations, and schedules) and customer-defined workflows leveraging MID Server. - Configuring and building reports and associated dashboards/widgets to present high-visibility platform data. - Implementing role-based access controls for report visibility consistent with Customer security requirements. - Validating report accuracy against agreed-upon sample data and expected outcomes. - Developing and deploying Customer-defined workflows leveraging MID Server to automate infrastructure tasks, such as provisioning Azure Landing Zones and Kubernetes landing zones. - Automating user account creation and other prioritized infrastructure automation use cases. - Conducting requirements gathering and documenting technical approaches for every automation workflow. - Implementing standard operational controls, including approvals, logging, exception handling, and rollback/compensating actions. - Adhering to Federal Agency ServiceNow Governance, rules, and best practices. - Collaborating with the Federal Agency ServiceNow team to troubleshoot and resolve issues originating at the core platform level. Qualifications - Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent experience). - 8+ years of experience in ServiceNow development and configuration. - Proven experience leveraging the ServiceNow MID Server for integrations and automation. - Technical proficiency in designing workflows, Flow Designer, and IntegrationHub. - Experience with infrastructure automation (e.g., Cloud provisioning or Directory Services). - Strong understanding of ServiceNow Reporting and Dashboard engines. - Experience working in an Agile/Scrum development environment. - Must be able to obtain a Public Trust clearance and meet agency residency requirements. Requirements - ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). - Experience supporting agencies and opdivs under the Department of Health and Human services (HHS). - Knowledge of Azure Landing Zones and Kubernetes infrastructure. - Experience implementing automation with robust exception handling and "compensating action" logic. - Excellent oral and written communication skills, with a demonstrated ability to communicate complex technical automation logic to non-technical audiences. - Works well as a team member in a fast-paced and often time-sensitive environment. Benefits - Variety of medical plan options, some with Health Savings Accounts. - Dental plan options. - Vision plan. - 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. - Full flex work weeks where possible. - Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. - 15 days of paid leave per calendar year for vacations, personal business, and illness. - 10 paid holidays per year. - Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period for eligible employees. - Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.

Title: ServiceNow Developer Location: Remote Job Description: Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled ServiceNow Developer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. ServiceNow Developer Job Title: ServiceNow Developer Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Experience: 5+ years Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third-party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Bright Vision Technologies. This role is part of Bright Vision Technologies’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience. Job Summary We are seeking an experienced ServiceNow Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development — including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions — while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful ServiceNow work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover. Key Responsibilities - Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. - Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate. - Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions). - Develop scoped applications that follow platform best practices and avoid global-scope pollution. - Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers. - Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end. - Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS. - Develop and maintain CMDB integrations, identification rules, and data quality improvements. - Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions. - Participate in design reviews, contribute to platform standards, and document technical decisions. - Support upgrades, regression testing, and remediation of customizations across releases. - Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform. - Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions. - Stay current with ServiceNow releases, new features, and emerging best practices. Required Qualifications - Bachelor’s degree in Computer Science, Information Systems, or a related field. - Five or more years of hands-on ServiceNow development experience. - Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow. - Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies. - Experience with Flow Designer and IntegrationHub. - Hands-on integration experience using REST, SOAP, and MID Servers. - Strong understanding of the ServiceNow data model and CMDB concepts. - Experience with Service Portal widget development. - ServiceNow Certified System Administrator (CSA) credential. - Strong troubleshooting and analytical skills. Preferred Qualifications - ServiceNow Certified Application Developer (CAD). - Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM). - Experience with Now Assist or GenAI Controller. - Familiarity with App Engine Studio. - Exposure to multi-instance ServiceNow environments. How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3544. Learn more about Bright Vision Technologies at www.bvteck.com. We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Bright Vision Technologies is an Equal Opportunity Employer, including Disability/Veterans. Position offered by “No Fee Agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

• Configure, deploy, and operate Now Assist capabilities (Skills, Agents, Agentic Workflows, Agent to Agent Integration, AI Control Tower, Now Assist for Creator) • Integrate and align Moveworks with ServiceNow experiences, ensuring seamless handoff, consistent intents, and enterprise‑approved patterns • Develop within platform‑level AI standards for enterprise re-use and scalability • Support Citizen Developer model for AI Enablement • Support ESM SDLC process (Development, Testing, Code Migration, Deployment) • Design and maintain reusable AI configurations, including Skills and Agents • Define reference architectures for common use cases across AI configurations • Ensure AI solutions align with ServiceNow platform architecture, performance expectations, and upgrade compatibility • Leverage out‑of‑the‑box and configurable AI features wherever possible to maximize maintainability and upgrade safety • Build and maintain integrations using Integration Hub, APIs, and event‑driven patterns to support AI‑initiated actions • Responsible AI Governance to ensure appropriate data access boundaries