• Lead the design and implementation of secure, fault-tolerant, and highly available cloud infrastructure on public cloud services. • Continuously improve system performance, identify bottlenecks, and deploy optimizations for smooth operation at scale for highly-trafficked services. • Lead the evolution of our Continuous Integration and Deployment pipelines in a multi-service environment, reducing complexity and increasing resilience. • Plan and execute timely infrastructure upgrades and changes using infrastructure-as-code to enable faster execution, improved scale, and increased cost efficiency. • Leverage tools like DataDog, Sentry, and others to monitor system infrastructure, configure alerts for anomalies, and proactively ensure system health. • Define, promote, and maintain runbooks, operating procedures, and system architecture diagrams. Uphold high standards of quality through rigorous testing and code reviews. • Act as a force multiplier by providing technical guidance, mentoring other engineers, and fostering a culture of engineering excellence. • Embrace a culture of flexibility and efficiency, moving fast to capture opportunities while wearing multiple hats in a startup environment

• Ship full-stack product features end-to-end across frontend, backend, and data • Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value • Own delivery from scope/design through launch, monitoring, and iteration • Solve ambiguous, technically challenging problems with pragmatic, scalable solutions • Partner closely with product, design, and engineering to shape requirements and roadmap • Improve performance, reliability, and overall product quality at enterprise scale • Contribute to strong engineering culture through code review, tooling, and process improvements

• Design and build scalable backend services that power our unified communications platform across SMS, email, push, and future channels. • Develop systems for real-time, event-triggered messaging and self-serve marketing automation and experimentation capabilities. • Translate large, complex datasets into high-leverage marketing capabilities through APIs, streaming pipelines, and reverse ETL workflows. • Partner closely with product managers, lifecycle marketing, data insights, analytics, and data platform teams to define requirements and deliver impactful, data-driven solutions. • Lead medium-sized projects independently—proactively identifying risks, managing ambiguity, and driving execution from design through launch. • Strengthen our engineering culture by improving system reliability, accelerating iteration, and clearly communicating technical trade-offs to cross-functional stakeholders.

• Design, build, and maintain highly responsive web applications with a strong focus on pixel-perfect UI and seamless UX. • Collaborate closely with product and design teams to translate user needs into technical requirements and robust features. • Maximize development efficiency by integrating AI-assisted coding tools into your daily workflow. • Ensure code quality, performance, and scalability across the entire frontend stack.