Role Description The SDR Manager is one of the most important and highest impact roles within our Sales organisation. This role operates at a much bigger level than the title might suggest. - Own and shape a critical part of our growth engine, helping build and evolve the next era of outbound at Employment Hero. - Coach and develop future top performers and leaders. - Use data to diagnose opportunities and leverage AI to remove friction. - Partner across the broader business to continuously improve how we operate. What You’ll Do - Lead, coach and develop a high-performing SDR team responsible for generating qualified pipeline and driving revenue outcomes. - Own regional outbound pipeline generation performance across activity, conversion, quality and efficiency metrics. - Own and evolve the outbound motion, continuously improving how we identify, prioritise and engage accounts across target markets. - Build and refine repeatable outbound playbooks across targeting, qualification, messaging, prospecting strategies and multi-channel engagement approaches. - Build scalable systems, frameworks and operating rhythms that improve consistency and performance. - Coach the full performance spectrum, from helping new talent find their feet through to helping top performers reach exceptional levels. - Analyse funnel and performance data to identify trends, diagnose root causes and remove bottlenecks. - Continuously improve outbound efficiency and quality by understanding what creates strong opportunities and stronger downstream outcomes. - Leverage AI, automation, intent signals and technology to remove low-value work and improve productivity, decision making and prospecting effectiveness. - Partner closely with Sales, Marketing, RevOps, Enablement and Product teams to continuously optimise our GTM motion. - Partner on account strategy, market design and territory approaches to improve focus and performance. - Hire, onboard and develop exceptional talent while creating a culture of accountability, curiosity, growth, fun and ownership. - Build future AEs and future leaders through coaching, development and career pathways. - Champion experimentation and continuously test new ideas, channels and approaches. - Challenge existing thinking and proactively improve the way we work. Qualifications - 5+ years experience within SaaS sales leadership or sales development environments at SMB level. - Experience leading high-performing SDR or BDR teams in fast-moving environments. - Strong commercial thinking and an ability to balance people, process and revenue outcomes. - Proven experience building, improving or scaling outbound motions. - Proven experience using data to diagnose issues and drive meaningful change. - Strong coaching capability with a genuine passion for developing people. - Experience building or improving systems, processes or operating frameworks. - Strong AI and technology curiosity with an appetite for experimentation. - Ability to influence, collaborate and drive alignment across multiple teams and stakeholders. - Comfortable operating in ambiguity and creating clarity in fast-moving environments. Benefits - You will work remotely, with the flexibility to own your time and impact. - You will access cutting-edge tools to amplify your work, knowledge and outputs. - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life. - You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies. - You’ll have access to a wide range of benefits that includes a very generous parental leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities. - Annual Global Gathering – so far we’ve been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September 2026.