• Operate a 20–26 foot truck in accordance with traffic laws and company policies • Complete pre-trip inspections and maintain accurate trip logs to comply with motor vehicle regulations • Load trucks securely, ensuring route optimization (e.g., last stop loaded first); unload undeliverable items or returns with proper documentation • Perform white glove delivery of appliances (e.g., refrigerators, washers, dryers), including room-of-choice placement, unpacking, and debris removal • Conduct basic installations: level and connect freestanding electric appliances to existing power/water sources, perform plug-and-play tests, and check for proper functionality • Provide value-added services such as haul-away of old units, door reversals, and stacking of laundry appliances/pedestals • Remove doors or doorways as needed to complete safe and damage-free entry • Use a handheld device (Android) to update delivery status, capture photos, and submit Proof of Delivery (POD), ensuring 99% compliance • Immediately report equipment or app issues to supervisors • Follow safe handling procedures and use appropriate tools (e.g., blankets, straps, dollies, booties) to prevent damage • Maintain the cleanliness of the truck and report maintenance issues as needed • Adhere to Canadian regulations for hazardous materials and recycling of haul-away appliances • Re-inspect delivery paths after installation to prevent property damage; promptly report any incidents • Document lost, stolen, or damaged items with photographic evidence and complete BOL/POD for freight claims • Immediately escalate property damage (e.g., water, fire, injury) and assist with resolution and documentation • Meet key performance indicators (KPIs), including on-time delivery, completion rate, handheld compliance, and customer QOS scores • Collaborate with teammates to complete 18–20 deliveries per day and support up to 15% additional volume during peak times • Maintain a professional appearance and behaviour in line with company standards • Perform other duties and special projects as assigned

Role Description As a Remote Scheduling Specialist at Community Health Systems (CHS) - Patient Access Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. The Scheduling Specialist is responsible for supporting scheduling functions across assigned hospitals, clinics, or centralized patient access centers and will be the first point of contact for patients. This focuses on managing patient appointment scheduling, helping with general patient needs, and accurately communicating patient needs to the clinical staff through centralized call center operations. The Scheduling Specialist ensures communications and appointments are accurate, timely, and compliant with organizational policies while fostering effective communication with clinicians, patients, and leadership. Essential Functions - Completes accurate patient appointment scheduling across multiple clinics, depending on assignment. - Receives inbound communication from clinicians, patients, and staff via phone, text, email, and/or call center platforms to address scheduling needs, and handle urgent or emergent requests. - Assesses caller needs to identify urgent clinical matters for immediate warm transfer to clinic staff. For non-urgent requests (refills, clinical questions), accurately documents and routes communications to the appropriate staff via the EMR. - Verifies patient demographics and insurance information, ensuring compliance with applicable requirements. - Researches patient requests within the medical record, provides necessary information, and resolves inquiries effectively while maintaining patient confidentiality. - Monitors EMR in-baskets, call center systems, and related technology (as needed) to manage communication workflows effectively. - Provides timely and professional service to patients, providers, and facility staff, ensuring positive experiences and adherence to standards. - Performs other duties as assigned. - Complies with all policies and standards. This is a fully remote opportunity. Qualifications - H.S. Diploma or GED required - Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred - 1-3 years of experience in scheduling, operations, or healthcare administration required - 1-3 years of experience in physician/provider scheduling, patient appointment scheduling, or call center operations Requirements - Proficiency in scheduling software, EMR systems, and Microsoft Office Suite. - Excellent verbal and written communication skills with strong customer service orientation. - Delivers prompt, courteous, and knowledgeable support to customers. - Strong problem-solving skills and attention to detail. - Ability to manage multiple priorities in fast-paced hospital, clinic, or call center environments. - Knowledge of healthcare industry standards, patient confidentiality, and compliance protocols. Benefits - Paid Time Off (PTO) - Comprehensive Health Benefits - Medical, Dental & Vision - 401k with company match - Tuition reimbursement

Role Description The primary goal of this position is to provide high quality customer service, effectively interface with patients, patient’s families, national payers, home cares and medical doctor’s offices to assist patient and medical provider in expediting the process starting the patient on client product, and ensure the highest level of reimbursement is attained for client product. Extensive knowledge in specialized functions with a wide and comprehensive acquaintance with and understanding of both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered. - Conduct benefit investigations, verify insurance benefits for patient and physicians’ offices, and submit and obtain prior authorizations as required by payer; obtain recertification for cases requiring extended treatment/coverage beyond the expiration of original approval. - Accurately enter and maintain data as required in client database and patient files and utilize the client database to monitor outstanding items on each client case file. Ensure files are complete so team can determine the current status. - Participate in conference calls as needed with Client Sales Representatives, client management and physicians’ offices regarding status of cases, drug orders and status of alternative funding. - Provide coordination of order for product, shipment of product, and therapy initiation with pharmacy and patient. - Participate in Call Center Activities, triage and respond to incoming calls from patients, insurance companies, physicians, Sales Reps, pharmacies and homecare agencies. May serve as single point of contact for an assigned group of prescribers. - Identify and report events as required by the REMS requirements for specified medication. Recognize adverse event, product quality complaint, potential risk events, and forward information to the appropriate team member for reporting to the manufacturer. - Educate patients, prescribers, and others regarding program requirements, and facilitate referrals. Maintain good housekeeping techniques, adhering to quality and production standards and comply with all applicable company, state, and federal safety and environmental programs and procedures. Qualifications - High School Diploma/GED or equivalent experience - 4 – 6 years’ experience in the insurance, biotechnology, or pharmaceutical industries; customer service and/or reimbursement. Health Insurance claims or patient accounting experience a plus. - Computer proficiency in MS Office applications, with database experience a plus. - Excellent written and verbal communication skills, with demonstrated ability to communicate with others at all levels. - Ability to manage multiple priorities and meet deadlines. - Detail oriented with good analytical skills. - Knowledge of third party billing, coding, medical terminology, prior authorizations and appeals preferred. Benefits - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match* - Tuition reimbursement - Flexible work environment - Discretionary PTO (Paid Time Off) OR 20 days PTO - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short term disability - Long term disability - Life insurance - Discount programs Company Description UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC, we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity.

Role Description Combine your customer service excellence with a passion for international education as an Enrollment Coordinator, where you will drive student recruitment through consultations, interviews, and hitting ambitious sales targets. Reporting to the Enrollment Team Manager, you will also provide critical administrative B2B support by managing CRM data, updating university tracking sheets, and creating tailored account materials. Student-facing Responsibilities: - Provide application advice by telephone and via email - Review and approve student applications for our programs - Coordinate and perform admissions interviews - Prepare acceptance and rejection letters for reviewed applicants - Give presentations to potential students online and offline - Embrace ambitious sales targets and see them as an opportunity to contribute to the overall goals - Attend webinars and career fairs- both virtually and in-person - CRM Data Management B2B Support Responsibilities: - Ensure all deals are up to date and tracking properly - Create personalized materials for high-touch accounts, including university platforms, requirements for enrollment, and keep updated with any changes - Design and manage tailored partner surveys to gather critical data on deadlines, regional restrictions, and insurance requirements, ensuring a seamless and personalized service delivery - Keep the Key Account sheet up-to-date based on new information from universities - Update university tracking sheets - Gather relevant materials for university proposals - Prepare case studies for potential and existing accounts - Prepare detailed insight reports for universities - Support in putting together post-conference follow-up materials and information - Compile common questions into market-specific FAQs Qualifications - 2–3 years of experience with a Bachelor’s degree and excellent verbal/written skills - A "can-do" attitude, creative problem-solver, and comfortable with high-volume outreach - Detail-oriented with strong time management and CRM experience - Enthusiastic about travel, intercultural exchange, and helping students discover the world Requirements - 2-3 years of work experience - Bachelor’s degree in Recruitment, Business Development, Admissions, or Consultative Sales - Entrepreneurial spirit and intellectual curiosity, outgoing personality, and comfortable with high-volume engagement - Passion for travel and intercultural experiences - Outgoing and comfortable speaking with high volumes of people throughout the day - Strong communicator with excellent writing, verbal and presentation skills - Professional proficiency in both English and Spanish (written and spoken) is highly desirable - Able and eager to wear many hats and collaborate with a small (but mighty!) team What we Expect - Unwavering professionalism at all times - Exemplary conduct in all internal and external interactions - Promptness and professional communication (12-hour email response policy) - Positive and respectful attitude towards all stakeholders - Resourcefulness and creativity - Proactive behavior - Attention to detail - Creative problem-solving and detail-oriented execution - Organizational skills to guarantee efficient time management Benefits - We are a pioneering global firm featured in the New York Times and BBC - We provide world-class internships in cities like Barcelona, London, Tokyo, and Singapore - Join a vibrant, international team that values creativity, flexibility, and entrepreneurial thinking Equal Opportunity Employer Absolute Internship is committed to fostering an inclusive workplace where diversity is valued, celebrated and respected. We look forward to welcoming a passionate and skilled individual to our team!