Title: Strategic Clinical Quality Manager - North Connecticut and Western Mass Areas Address: 2000 Main St, Springfield, Massachusetts, 01103, United States of America 200 Pitkin St, East Hartford, Connecticut, 06108, United States of America 867 Grafton St, Ste 3, Worcester, Massachusetts, 01604, United States of America Job ID: R0240133 Location Type: Remote Job Description: Position Location Details - You will be able to work from your home location in United States. This is a remote opportunity within the North Connecticut and Western Mass areas! The individual selected must reside in the Western New York Region. Travel required! 80% Travel Required - multiple area assignments Position covers all 3 modalities PURPOSE AND SCOPE: The Clinical Quality Manager is responsible for developing, implementing, and monitoring quality assurance and performance improvement (QAPI) programs to ensure the highest standards of patient care and regulatory compliance. This role oversees clinical outcomes, coordinates quality initiatives, ensures adherence to regulations, and collaborates with the interdisciplinary team to drive continuous improvement in patient safety and clinical quality performance. The scope of the clinical quality oversight of the position covers assigned treatment modalities (e.g. in-center, home modalities, or home hemodialysis and home peritoneal dialysis) PRINCIPAL DUTIES AND RESPONSIBILITIES: - Lead or participate in the clinic&rsquo;s Quality Assessment and Performance Improvement (QAPI) program in alignment with CMS, state, and organizational standards. - Develop and implement action plans to address deficiencies and improve care delivery. - Conduct regular audits and quality reviews to ensure compliance with clinical policies & procedures. - Facilitate staff education and training related to quality improvement, patient safety, and best practices. - Collaborate with physicians, nurses, dietitians, social workers, and leadership to support evidence-based clinical initiatives. - Prepare and present quality reports to clinic leadership and governing bodies. - Ensure accurate documentation, data collection, and reporting for internal and external stakeholders. - Promote a culture of accountability, safety, and continuous improvement within the clinic. - Manages the execution and achievement of Quality key performance indicators (assigned by Quality leadership team) and other clinical initiatives, interventions and standardized education materials with clinic teams within the assigned area(s). - Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: - The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Day-to-day work includes desk and personal computer work and interaction with facility staff and physicians. - The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. - Field: The position requires travel between assigned facilities and various locations within the community, approx. 60%-80%. ○ Travel to Regional, Division and Corporate meetings may be required. - Remote: The position could require travel up to 10-15% SUPERVISION: - None EDUCATION AND REQUIRED CREDENTIALS</u>: - Registered Nurse required - BSN or bachelor&rsquo;s degree in healthcare-related field preferred (or equivalent experience). - Certification in Nephrology Nursing or quality preferred EXPERIENCE AND SKILLS: - 3+ years of dialysis experience required. - 2+ years' experience in a leadership role. - Strong organizational, critical thinking and customer service skills. - Demonstrated leadership competencies and adaptability to changes in priorities - Ability to work collaboratively with other members of the team, gain support and input while participating in quality improvement activities. - Strong verbal and written communications skills. - Ability to analyze and propose alternate solutions, assist in resolving sensitive to complex issues The rate of pay for this position will depend on the successful candidate&rsquo;s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: for $79,600.00 - $142,300.00 for Worcester, MA location Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Pay Transparency Request Form

Deliver safe and accurate pharmacy services by verifying medication orders and overseeing technician-prepared products. Mentor new staff and support pharmacy operations to enhance performance and ensure compliance with safety protocols.

• accountable for the execution of operational quality activities within the assigned therapeutic area • oversee headquarters clinical quality operations and support clinical trial teams • embed quality into the Company's sponsored trials • ensure adequate vendor oversight and address quality issues • develop quality plans to implement quality by design within clinical development programs • maintain ongoing inspection readiness • prepare for, manage and follow up on regulatory inspections

Role Description We are hiring a Clinical Operations Manager to support a growing behavioral health organization. This is a role for someone who can step into a fast-moving environment, identify operational gaps, and improve systems without waiting for direction. You will work across intake, scheduling, recruiting, onboarding, credentialing, and compliance, helping leadership improve operational performance and build scalable systems. This is not a task-following role. You are expected to think critically, make decisions, and move work forward independently. What You’ll Be Responsible For - Identify inefficiencies across operational workflows and implement practical solutions - Improve intake, onboarding, scheduling, and operational coordination processes - Support recruiting workflows for clinical staff including hiring coordination - Maintain visibility across credentialing, licensing, and compliance tracking - Bring structure to areas where processes are inconsistent or unclear What Success Looks Like - Operational bottlenecks are proactively identified and resolved - Intake and scheduling workflows run smoothly without escalation - Processes become more efficient and scalable - Leadership can rely on you without constant follow-up Qualifications - Experience in behavioral health, ABA, healthcare operations, or multi-function service operations - Proven ability to work independently with minimal direction - Strong systems-thinking and problem-solving ability - Excellent organization, follow-through, and execution Important This role is not a fit for candidates who require step-by-step instructions or constant oversight.