Naval Program Analyst Location: Washington, DC Full time United States Job Description: The Opportunity: Are you searching for a great opportunity where you can transfer and apply your unique skillsets in assisting the U.S. Navy optimize performance of new and existing technologies, business processes, and strategies in support of overall U.S. Navy mission? If you are, we're looking for someone like you to join our Booz Allen team. As a Naval Program Analyst, you will have the opportunity to apply your leadership, management, and technical skills to facilitate developing innovative solutions to complex problems. Furthermore, you will work closely with Navy leadership and a wide array of stakeholders in providing Executive and Administrative support to ensure daily operations, workflows, and tasks are executed and aligned with the Navy's mission. In this role, you will work independently and in a team environment to support Senior Executive Service leaders, Flag Officers, and senior government stakeholders by applying Program Management, Project Management, and Agile methodologies with a primary focus on improving communication, speed of delivery, fiscal transparency, and efficiencies. Responsibilities include managing and prioritizing correspondence, facilitating communication across the organization, managing executive's schedule and engagements, and document tracking and development to support mission-critical objectives. The ideal candidate will drive efficient workflows by organizing, tracking, and responding to emails and other communications with precision and professionalism and apply best practices to shape Front Office operations. Lead and support engagements to solve complex design, integration, and analytical problems and develop evaluation methods to assess client impact, addressing organizational, process, people, or leadership challenges. Apply knowledge of technological solutions and change management to promote process improvement. Ultimately, this is an opportunity where you can expand your skills by directly influencing and making a significant impact in supporting the warfighter and U.S. Navy enterprise priorities. Join us. The world can't wait. You Have: - 5+ years of experience in a professional work environment - Experience working with Navy, Defense, Joint, or Combatant Command (COCOM) staff, including as an Action Officer, Flag Aide, or with Private Sector Executives - Experience with Congressional or legislative affairs, including as an Executive Assistant or Chief of Staff - Experience managing executive level communications with DoW, DoN, Federal taskers, Congressional and industry RFIs, and talking point development - Experience with regular direct client interactions, including supporting project delivery, delivering presentations, and leading client meetings - Experience with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint - Knowledge of data analysis and visualization tools, including PowerBI or Automation tools - Ability to work independently, creatively, and analytically in a problem-solving environment - Secret clearance - Bachelor's degree Nice If You Have: - 5+ years of experience working in a federal government environment such as the DoW or DoN - Experience working on Capitol Hill as a Congressional Staffer or Navy Office of Legislative Affairs - Experience with the Congressional Authorization and Appropriations process, the DoD legislative process, including program objective memorandum (POM) preparation, Budget Estimate Submissions (BES), President's Budget (PB) Exhibit preparation, and working with senior Congressional staff and Navy officials - Experience employing Project Management Body of Knowledge (PMBOK) tools and Agile methodologies - Knowledge of the ETMS2 tasking system - Ability to track and comprehend acquisition and procurement goals as they move through the legislative cycle and plan, organize, and execute tasks with minimal direction - Master's degree - Top Secret clearance Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

• Serve as the primary point of contact for health, welfare, and retirement vendors • Lead the vendor implementation process for new carriers • Partner with the vendor to customize and review all employee-facing communications • Conduct regular vendor performance reviews • Act as the project lead for the annual Open Enrollment rollout • Lead the UAT (User Acceptance Testing) for OE system configurations • Lead the end-to-end execution of the annual 401k and VEBA audits • Build strong relationships and collaborate with all levels of the organization • Align benefit strategies with overall Total Rewards, HR, and business strategy and objectives

Role Description We are seeking a Research & Analysis Intern to help our team gain deeper insights into the social commerce marketplace and evaluate Happy Returns’ growth opportunity in beauty product returns. This role will focus on researching marketplace structure, top sellers, emerging brands, and beauty categories where returns may create future partnership or client opportunities. This is an ideal role for someone curious about global e-commerce, digital marketplaces, category expansion, and data-driven insights. - Conduct in-depth research on a leading social commerce marketplace, including structure, business model, category mix, and key trends. - Identify and analyze the largest sellers by category, with attention to beauty, personal care, scale, growth, and product focus. - Assess whether top sellers and beauty brands operate off-platform businesses and evaluate their potential as future customers. - Research and compile emerging companies active on the platform and in beauty categories relevant to returns. - Track notable global brands in social commerce and beauty retail, summarizing their strategies and positioning. - Synthesize findings into clear reports, summaries, and presentations, including merchant profiles, category maps, and go-to-market implications. - Provide ongoing insights to build foundational knowledge of social commerce, beauty merchant needs, and return/disposal considerations. Qualifications - A candidate with a strong background in market research, supply chain, retail commerce, or business strategy. - Interest in e-commerce, social marketplace (e.g., TikTok Shop), beauty and personal care, and global brands. - An individual capable of navigating data sets, public marketplace data, product catalogs, and industry reports to extract actionable insights. - A researcher with the ability to synthesize findings into clear, structured presentations for executive review. - Comfortable working independently and exploring unfamiliar industries and product categories. Requirements - Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Company Description Happy Returns is committed to providing a workplace free of discrimination, harassment, and retaliation. Happy Returns is an equal opportunity employer. Happy Returns does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Title: Senior Support Analyst Location: Remote in the Continental United States Job Description: Senior Support Analyst KeenLogic is seeking an experienced Senior Support Analyst to support a federal program with the U.S. Consumer Product Safety Commission (CPSC). This role will provide advanced technical support for the eFiling system, a mission-critical, web-based application used by importers and trade partners to submit product compliance data and ensure consumer product safety. You will support a high-visibility federal initiative as eFiling becomes mandatory in 2026, working directly with external users to troubleshoot complex system issues, analyze application performance, and ensure a high level of service delivery. This role combines technical troubleshooting, customer interaction, and data analysis in a fast-paced, collaborative environment. This position supports a long-term federal contract with a one-year base period and four option years, offering up to five years of continued work. Support operates Monday through Friday, 8:00 AM to 5:00 PM Eastern Time, with no after-hours, weekend, or holiday coverage required unless otherwise directed by the Government. All work may be performed remotely, provided contractor personnel remain within the Continental United States. The anticipated start date for this role is September 30, 2026. KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, 401(k), and life insurance. Security Requirements - Must be able to pass a federal background investigation (PIV) - Must comply with all CPSC security and privacy requirements Required Qualifications - Minimum 5+ years of experience supporting SaaS or web-based applications - Experience troubleshooting complex application issues using: - Log analysis tools - Database querying (SQL or similar) - Application monitoring tools - Strong analytical and problem-solving skills - Ability to communicate technical issues clearly to non-technical users Required Experience - Diagnosing and resolving complex technical issues escalated from junior support - Supporting web-based applications in a customer-facing environment - Performing system diagnostics, log reviews, and data analysis to identify root causes - Working directly with users to resolve technical issues and improve system usability - Documenting solutions, known issues, and troubleshooting procedures - Collaborating with cross-functional teams, including developers and system administrators - Analyzing trends and recurring issues to support continuous improvement Duties and Responsibilities - Serve as the escalation point for complex application and system issues - Perform in-depth troubleshooting, including log analysis, database queries, and system diagnostics - Support external users, including importers and trade partners, in resolving system-related issues - Track and manage incidents using a ticketing system such as Jira - Develop and maintain technical documentation, knowledge base articles, and user guides - Assist in identifying system improvements and recurring issue patterns - Support reporting efforts, including analysis of support metrics and performance trends - Collaborate with technical teams to resolve defects and enhance system functionality Preferred Qualifications - Experience supporting federal systems or regulatory/compliance platforms - Experience with Jira or similar ticketing systems - Familiarity with APIs, system integrations, or data exchange processes