Senior Customer Technical Program Manager – Software Platforms

Technical Program ManagerTechnical Program ManagerFull TimeRemoteSeniorTeam 10,001+Since 1993H1B SponsorCompany SiteLinkedIn

Location

South Korea

Posted

14 days ago

Salary

0

Seniority

Senior

Bachelor Degree8 yrs expEnglish

Job Description

Senior Customer Technical Program Manager – Software Platforms

NVIDIA

• Define and manage program schedules, deliverables, and turning points aligned with customer and partner roadmaps and requirements. • Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales. • Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives. • Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle. • Drive program execution from design through production deployment, ensuring on time delivery, quality, and customer acceptance. • Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns. • Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.

Job Requirements

  • Bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent practical experience.
  • 8-10+ years of program/project management experience in IT, software, or embedded systems industries.
  • Strong technical background in hardware and/or software product development with experience working closely with OEMs, system integrators, independent software vendors, and CSPs.
  • Consistent track record of leading complex, global programs through full development lifecycles into deployment and production.
  • Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.
  • Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.
  • Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.
  • Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments.

Benefits

  • Competitive salaries
  • Generous benefits package

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