• Provide inbound phone support to customers during times when insurance agents are unavailable • Help ensure a smooth and consistent customer experience

Role Description Our remote travel operations team is continuing to expand, and we're seeking dependable, service-oriented individuals to join us as Experience Arrangements Coordinators. In this position, you'll work closely with clients to help organize travel plans, oversee important booking details, and provide ongoing coordination support throughout the planning process. This role is ideal for individuals who enjoy communication, organization, and creating positive client experiences while working remotely. Whether you're transitioning from a customer facing role or exploring a new opportunity, complete training and ongoing support are provided. Responsibilities - Assist travelers with vacation requests, scheduling preferences, and trip planning needs - Coordinate travel services such as accommodations, cruises, transportation, excursions, and activities - Review pricing, availability, and travel selections through approved booking and supplier platforms - Manage itinerary details, confirmations, and reservation updates accurately - Communicate with clients through email, phone, and online communication systems - Support clients with booking modifications, travel adjustments, and follow-up assistance - Stay current on supplier updates, destination highlights, and promotional offers - Participate in remote onboarding, training sessions, and professional development programs Qualifications - Strong communication and customer service skills - Detail-oriented with solid organizational abilities - Comfortable multitasking and working independently from home - Familiarity with online tools, email, and basic computer applications - Reliable internet connection and professional communication habits - Positive attitude and willingness to develop new skills - Interest in hospitality, travel coordination, administration, or support services - Must be at least 18 years old - Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or other hiring regions Benefits - Fully remote position with flexible scheduling - Step-by-step onboarding and training resources - Ongoing mentorship and continued learning opportunities - Access to travel systems, supplier partnerships, and booking tools - Eligibility for travel-related discounts, perks, and incentive programs - Supportive team culture with advancement potential within a growing remote organization

Role Description Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position You’ll own the product direction for the foundational systems that every Teladoc Health member and product team depends on. This role sits at the intersection of platform engineering and consumer product: - Think in systems and communicate fluently with senior engineers and architects. - Understand that great platform work is invisible to members and indispensable to the teams building on top of it. - Bring deep experience across mobile and web platform ecosystems. - Possess a strong point of view on developer experience and velocity. - Thrive in technically complex, high-ambiguity environments. Essential Duties and Responsibilities - Own the platform roadmap, defining and sequencing investments across mobile platform, web platform, design system, and their supporting capabilities. - Drive technical strategy in partnership with engineering, shaping long-term platform direction. - Champion developer experience by treating internal engineering teams as customers. - Own the design system product, partnering with design and engineering. - Lead feature flagging and experimentation infrastructure. - Build and own observability and performance frameworks. - Navigate complex cross-functional stakeholders to align platform investments. - Communicate with clarity and conviction, translating technical complexity into business-relevant narratives. Qualifications - 10+ years of product management experience, with deep expertise in platform, infrastructure, or developer tooling domains. - Hands-on experience with mobile platform development (iOS and Android ecosystems) and web platform engineering. - Experience owning or contributing to developer-facing products such as design systems, feature flagging platforms, CI/CD tooling, or internal SDKs. - Deep familiarity with observability, analytics instrumentation, and performance monitoring. - Strong technical fluency to engage substantively in architecture discussions. - Proven ability to make the case for platform investment in roadmap environments. - Experience influencing senior stakeholders and aligning cross-functional teams. Bonus Qualifications - Exceptional written and verbal communication skills. - Comfortable operating with high autonomy in fast-moving, ambiguous environments. Requirements - The base salary range for this position is $180,000 - $200,000. - This position is eligible for a performance bonus and benefits. Benefits - Flexible Vacation Policy for rest, relaxation, and personal time. - 80 hours of Paid Sick, Safe, and Caregiver Leave annually. Company Description Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. - Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. - Join a multi-faceted community that celebrates each colleague’s unique perspective. - Contribute to an innovative culture where fresh ideas are valued. - Enjoy an inclusive benefits program centered around you and your family.

Role Description Vous êtes passionné(e) par l'expérience client et attiré(e) par l'avenir de la mobilité électrique ? Rejoignez une équipe internationale de support client représentant une entreprise innovante du secteur de la mobilité électrique et contribuez à offrir un service d'excellence aux clients francophones à travers l'Europe. C'est une excellente opportunité de travailler à distance depuis le Portugal dans un secteur en pleine croissance, tout en développant votre expérience dans un environnement international et dynamique. En tant que Conseiller(ère) Service Client, vous serez amené(e) à : - Assister les clients francophones par téléphone, e-mail et chat - Fournir un accompagnement professionnel et chaleureux concernant les produits, services et demandes liées aux comptes - Résoudre efficacement les problèmes clients avec empathie et professionnalisme - Garantir une expérience client de haute qualité à chaque interaction - Assurer le suivi et la mise à jour des dossiers clients - Collaborer avec les équipes internes afin d'assurer la satisfaction client - Représenter une marque moderne et innovante dans le secteur de la mobilité électrique Qualifications - Français natif ou niveau C2 avec un accent clair et neutre - Excellentes compétences en communication et relation client - Sens du service et fortes capacités de résolution de problèmes - À l'aise dans un environnement dynamique et rapide - Disponible pour travailler en horaires rotatifs, y compris les week-ends - Résider déjà au Portugal (obligatoire – aucun package de relocation prévu) Requirements - Les candidats résidant à moins de 50 km du bureau de Braga devront récupérer leur matériel sur place. - L'envoi du matériel est uniquement possible pour les candidats vivant à plus de 50 km. - Aucun niveau d'anglais requis pour ce poste. Benefits - 930€ brut/mois de salaire de base (versé sur 14 mois) - Bonus de performance : jusqu'à 70€ brut/mois - Indemnité repas : 7,63€ par jour travaillé - Prime Braga : 20€ brut/mois - Assurance santé dès le premier jour (participation employé durant les 6 premiers mois – gratuite ensuite) Processus de recrutement - Envoi de candidature - Validation du profil - Tests en ligne - Premier entretien - Entretien client (si nécessaire) - Offre d'emploi - Embauche & intégration Pourquoi postuler ? - Opportunité 100% télétravail depuis le Portugal - Projet international stable dans le secteur de la mobilité électrique - Assurance santé dès le premier jour - Environnement multiculturel et bienveillant - Opportunités d'évolution professionnelle dans la relation client