Role Description The Private Sector Fundraising and Partnerships Section (PSFP) works with National Committees and UNICEF Country Offices to maximize revenue and drive income growth. Within PSFP, the Digital team is implementing the Digital Revenue Strategy to Inspire, Collaborate, and Enable markets to improve their digital fundraising results. The vision: become the largest and most successful non-profit digital fundraising program in the world. The overall objective of the Digital Revenue Strategy is to increase net income and donations through improved digital capabilities, integrating digital channels to support activities such as telemarketing, face-to-face fundraising, DRTV, telethons, etc. The selected applicant will work as a Digital Paid Media consultant, empowering and enabling international UNICEF markets to independently drive profitable and scalable performance marketing, digital fundraising, and paid-advertising operations on owned, earned, and paid media channels, such as: - AI Chat Bots (Claude, Chat GPT) - Meta - Google - Bing - TikTok ads The person will enable, empower, manage and oversee paid media ad operations in UNICEF markets to expand their income portfolio holistically, provide the technical know-how to assess and develop performance marketing strategies, and the necessary skills to deliver them within their markets, and assist in disseminating that knowledge to other UNICEF markets. The position is a good combination of executioner, orchestrator, and enabler. If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0002539 External ToR.pdf Qualifications - An advanced university degree (Bachelors, Masters) in one of the following fields is required: marketing, computer science, engineering, technology, digital media, or any other relevant areas. - Alternatively, a first level university degree in a relevant field combined with (2) additional years of qualifying professional experience may be accepted in lieu of the advanced university degree. Requirements - A minimum of 5 years of relevant professional experience in paid media performance marketing or digital fundraising or digital marketing, with a special focus on delivering AI-led digital performance marketing is required. - Proven experience in paid social (Meta) and paid search (Google, Bing) campaign execution, performance optimization, ad account management, campaign delivery as per desired goals, quality checks, best practice implementation, data-backed analysis, reporting (Automated and manual) with new customer acquisition and income campaigns. - Experience in managing long-term and multiple projects simultaneously across 5 or more international geographies. - Hands-on experience of working with AI agents, AI Ad features such as Performance Max, Demand Gen, Advantage + and AI Max, Google Analytics 4, FB CAPI, Google enhanced conversion code, Pixel and event set up are required. - Familiarity with enterprise management platforms such as Programmatic ads, Netflix ads, Amazon DSP, and DV 360 is an asset. - Fluency in English (and Spanish for LAC markets) is required. - Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is considered as an asset. Benefits - Diverse opportunities for professional and personal development. - Attractive compensation and benefits package.

Role Description We are seeking an experienced Epic Beaker Consultant with a strong background in both Anatomic Pathology (AP) and Clinical Pathology (CP) to join our team. In this role, you will primarily focus on ticket management, issue resolution, and system maintenance, while actively identifying opportunities for process improvement. Beyond day-to-day support, you will assist with test builds, workqueue optimization, and instrumentation to prepare our system for upcoming projects. The ideal candidate is a self-starter who thrives in a fast-paced environment and can consistently meet weekly deliverable goals. Long Term Contract 100% Remote Pay: $80-90/hour on W2 - Own the end-to-end lifecycle of Epic Beaker AP/CP tickets, including troubleshooting, root-cause analysis, and timely resolution. - Address end-user questions, resolve build-related issues, and provide high-tier operational support. - Meet or exceed established weekly ticket resolution goals to maintain system health and user satisfaction. - Maintain and optimize current Epic Beaker build structures. - Capitalize on opportunities to assist with Test Builds, validation, and implementation. - Manage and refine Beaker Workqueues, Outreach modules, and device/instrumentation interfaces. - Analyze current ticket trends to identify systemic issues and drive continuous process improvements. - Author, update, and maintain comprehensive technical and end-user documentation to streamline future support. - Assist in prepping the Beaker environment to support upcoming organizational projects and upgrades. Qualifications - Epic Beaker Certification (AP and/or CP) with deep build and maintenance experience. - Several years of hands-on experience supporting Epic Beaker in a live hospital or laboratory environment. - Proven track record with Beaker Workqueues, Outreach, and Instrument integration/interfaces. - Strong analytical skills with a focus on workflow optimization and process improvement. - Ability to work independently and productively in a fully remote environment. Requirements - Experience creating and executing comprehensive test scripts for Beaker builds. - Excellent communication skills for documenting technical processes and interfacing with laboratory stakeholders.

• Software delivery at an Application Consultant/Trainer level for our WEM Vendor suite of products including Desktop and process analytics and Quality Monitoring. • Initially, this role will have a focus on DPA and Quality Management. • Candidates must hold current ‘cloud certifications for Verint DPA’ or be able to work towards obtaining the appropriate Verint Certifications, within the first 30 days, if not already obtained. • Effectively communicate plans, progress and status/updates to both internal staff and customer stakeholders. • Articulate the value of Five9’s Professional Services through presentations, demonstrations and open discussion with customers and prospects. • Implement and troubleshoot Five9’s WEM Vendor on demand software solutions in a wide array of configurations and Customer environments both remotely and on-site. • Understand client requirements and design; work with the Implementation and Support Teams to formulate Implementation Plans that meet Customers’ needs. • Mitigate project risk by proactively recognizing and communicating challenges, managing changes and providing contingency plans that enable customer success. • Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization. • The successful candidate will be designated owner for Five9’s DPA services and will be responsible for the development and maintenance of all DPA service offerings and customer-facing materials.

• Provide a consultative approach by partnering with clients to produce exceptional results • Partner with our clients to help configure and advise on UKG Pro WFM solutions • Demonstrate a comfortable ability working across many verticals such as Hospitality, Healthcare, Retail, Manufacturing, and Production • Build meaningful relationships with clients and advise how to use UKG systems • Assist in mentoring other WFM Consultant teammates • Draw on industry and WFM expertise to develop, maintain, and implement WFM solutions • Use system analysis techniques to determine software specifications • Document, analyze, test, and modify WFM system