Role Description The Senior Claims Specialist within GB Specialty is responsible for managing moderately complex Healthcare Professional Liability claims, with a primary focus on Long Term Care - Medical Malpractice exposures. This role manages the full claim life cycle, including coverage analysis, investigation, evaluation, and resolution, while ensuring claims are handled in accordance with client expectations, policy obligations, and regulatory requirements. - Analyzes coverage and settles moderately complex claims in Healthcare Professional Liability focusing on Long Term Care Claims (Medical Malpractice). - Generally, incumbent does not work on workers’ compensation claims. - Able to manage the full-life cycle of all assigned claims files. - Analyzes coverage and determines defense obligations. - Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans. - Creates reservation of rights and coverage denial letters. - Negotiates settlements with clients, client attorneys, and Public Adjusters. - Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary. - Prepares reserve and settlement authority requests for client and carrier approval. - May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage. - Has a solid understanding of claims processing and the insurance brokerage business. - Has a basic understanding of the terminology and case law associated with healthcare professional liability claims. - Handles claims consistent with clients’ and corporate policies, procedures and best practices and in accordance with statutory, regulatory, and ethical requirements. - Incumbents at this level should be able to work at full caseload capacity. Qualifications - Bachelor's Degree and 5+ years related claims experience required. - Prior experience working within the applicable specialty claims area or demonstrated ability to handle unique/challenging claims issues. - Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - JD highly preferred. - Licensed Attorney highly preferred. - 2+ years of experience adjusting claims in Healthcare professional Liability. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Role Description We are seeking a detail-oriented and proactive Credentialing Specialist to join our Credentialing team. This role is responsible for managing all aspects of the credentialing and reappointment process for clinicians within an assigned book of business. The Credentialing Specialist plays a critical role in ensuring clinicians are properly credentialed and privileged in accordance with hospital medical staff bylaws and regulatory standards, enabling them to provide care across designated hospital programs. As a Credentialing Specialist, your work directly supports patient access to high-quality care by ensuring clinicians meet regulatory and hospital standards. You’ll be part of a collaborative team that values accuracy, accountability, and strong professional relationships across clinicians, medical staff offices, and internal departments. If you are a motivated credentialing professional who thrives in a fast-paced, deadline-driven healthcare environment, we encourage you to apply. Qualifications - Minimum of two (2) years of credentialing experience. - High School Diploma required; Associate’s degree preferred. - Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines. - Excellent written and verbal communication skills. - High attention to detail and ability to produce accurate, high-volume work. - Working knowledge of credentialing standards including NCQA, JCAHO, NPDB guidelines, and general licensing requirements. Requirements - Certified Provider Credentialing Specialist (CPCS) credential (preferred). - Experience in a Medical Staff Office environment (preferred). - Proficiency in Microsoft Office (Word, Excel, Access) (preferred). - Experience with QGenda software (preferred). - Understanding of medical terminology (preferred). Benefits - A mission-based company with an amazing company culture. - Paid time off & holidays so you can spend time with the people you love. - Medical, dental, and vision insurance for you and your loved ones. - Health Savings Account (with employer contribution) or Flexible Spending Account options. - Employer Paid Basic Life and AD&D Insurance. - Employer Paid Short- and Long-Term Disability with Optional Short Term Disability Buy-up plan. - Paid Parental Leave. - 401(k) Savings Plan with match. - Legal Plan & Identity Theft Services. - Mental health support and resources.

• Manage a caseload of transportation bodily injury claims, including litigated and non-litigated exposures • Investigate, evaluate, negotiate, and resolve trucking and transportation related claims in accordance with company guidelines and regulatory requirements • Handle claims involving long-haul trucking, semi-trucks, and commercial transportation exposures • Review coverage, assess liability, and determine appropriate claim resolution strategies • Coordinate with defense counsel and support litigation management activities as needed • Maintain ownership of bodily injury claims and associated property damage exposures throughout the life of the claim • Maintain accurate and timely documentation within the claims management system • Communicate professionally with insureds, claimants, attorneys, vendors, and internal stakeholders • Ensure compliance with applicable state regulations and company policies • Negotiate settlements and support timely claim resolution strategies • Mentor less experienced team members and assist with claims handling guidance when appropriate • Perform additional duties and projects as assigned

• To analyze Auto Bodily Injury and Property Damage claims on behalf of our valued clients to determine benefits due. • Ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements. • Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim. • Negotiating settlement of claims within designated authority. • Communicating claim activity and processing with the claimant and the client. • Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.