• Conduct analysis and interpretation of data in SAS. • Enter definitions of variables for survey questionnaires, including variable names, range labels, default values, and question strings. • Generate data retrievals and summary outputs. • Support dissemination and reporting of data to stakeholders. • Write SAS programs to generate surveillance reports. • Provide routine analysis and interpretation of data, data entry, coding, and transcription. • Develop presentation graphics, Including MS Office products (PowerPoint, Word, Excel). • Perform literature searches and summarize findings from the resulting literature. • Develop SAS programs for managing and validating data. • Review output from the SAS programs and identify problems in the output (to make corrections in the way data are collected). • Review data error logs, ensuring requested data modifications are performed according to protocol. • Identify errors/omissions of variable formats or labels. • Document problems and proposed corrections before finalizing data set. • Review the quality of weights as indicated. • Document problems with the SAS program and any proposed corrections needed to finalize data. • Review SAS programs generated to create analysis variables for the cycle by comparing code with similar SAS code known to be valid for creating the variable (e.g., from past cycles or another programmer) or by generating cross-tabulations of the variables comprising analysis variables. • Merge data from various sources into spreadsheets; conduct necessary steps to ensure quality of the resulting merge. • Assist with developing data management processes and protocols. • Support development of thematic summaries.

• Conduct requirements gathering and analysis with business areas. • Prepare functional specifications and technical documentation for projects. • Manage and monitor the scope of initiatives. • Participate in alignment meetings with stakeholders and technical teams. • Support the definition of business rules and functional flows. • Ensure traceability of requirements and provide support throughout the project lifecycle. • Work closely with development, testing and maintenance teams.

• Monitor and analyze product performance, providing strategic recommendations and solution insights. • Manage the technical aspects of Commercial Lines Insurance product development. • Evaluate and track competitor products, pricing strategies, and target markets. • Research competitor pricing and rating programs. • Deliver actionable analysis to support pricing enhancements and the development of new product opportunities. • Identify potential markets and create strategic plans for market entry. • Manage the product development lifecycle to improve insurance offerings.

Role Description The MIS & Reporting Analyst is responsible for supporting insurance reporting, reconciliations, bordereaux processing, and operational reporting across the Australian and New Zealand insurance markets. The role ensures accurate reporting, banking administration, debtor oversight, and data management while collaborating with internal teams, insurers, and brokers to maintain compliance, improve processes, and support efficient business operations. - Prepare and submit insurer bordereaux reports in line with reporting requirements and internal processes. - Reconcile broker commission statements and ensure reporting accuracy across relevant systems. - Manage daily bank downloads, payment notifications, and support claims and refund payment processing. - Assist with debtor management, credit control activities, and operational or financial reporting tasks. - Review data quality, identify inconsistencies, and maintain accurate reporting records and documentation. - Collaborate with development teams and internal stakeholders to improve reporting processes and system functionality. - Support cross-functional teams while managing workloads effectively in a fast-paced, detail-oriented environment. Qualifications - Bachelor’s degree in Accounting, Finance, Business, Information Systems, or a related field is preferred. - Minimum 5+ years of experience in insurance operations, MIS reporting, reconciliations, broker support, or similar analytical roles. - Strong background in insurance reporting, bordereaux processing, policy administration, or broker accounting is highly desirable. - Advanced Excel skills with strong analytical, mathematical, and problem-solving capabilities. - Experience with reconciliations, banking administration, payment processing, and reporting accuracy checks. - Strong organisational, communication, and stakeholder management skills, with the ability to work in fast-paced environments. - Ability to work independently and collaboratively, with experience supporting international or offshore operations considered an advantage. Benefits - Work from home - Monday to Friday 9:00 am to 6:00 pm BST/GMT (adjustments will be made for daylight saving time) - HMO with 2 free dependents and medical reimbursements - Government-mandated benefits - Opportunities to work with leading companies in Australia and beyond - Training programmes for career development - Engaging company outings, team activities and wellness sessions - Supportive, inclusive culture - Dedicated managers focused on your growth and success Company Description Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities. - We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. - Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee. - Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.