• Answer inbound patient calls and inquiries regarding wellness and aesthetic services such as Hormone Replacement Therapy (HRT), Botox, Fillers, Integrative wellness treatments, Preventative and personalized healthcare services • Manage appointment scheduling, rescheduling, confirmations, and calendar coordination • Conduct patient follow-up calls after procedures and treatments • Perform patient retention and 4-week follow-up calls • Send Google review outreach messages and manage review links • Manage patient messaging and communication • Assist with calendar and email management • Provide billing and insurance verification support • Maintain professionalism, confidentiality, and excellent patient care standards • Support daily front desk and administrative operations remotely • Answer inbound calls promptly and prevent voicemail overflow • Conduct post-procedure patient follow-up calls • Manage Google review outreach and patient retention efforts

Role Description We’re looking for an Executive Virtual Assistant (Recruiting & Operations) to support scheduling, recruiting, and day-to-day coordination across the company. You’ll help keep hiring and internal operations running smoothly by managing calendars, organizing candidate pipelines, and maintaining systems with accuracy and care. This role is ideal for someone highly organized, proactive, and comfortable learning new tools quickly. If you enjoy problem-solving and creating order in fast-paced environments, you’ll thrive here. Qualifications - 3+ years of experience in administrative, recruiting, or operations support - Strong attention to detail and organizational skills - Proactive and resourceful with a problem-solving mindset - Excellent written and verbal communication skills - Experience using tools like Google Workspace, Slack, Notion, and an ATS (Ashby, Lever, Greenhouse, or similar) - Able to work independently while maintaining strong follow-through on tasks and priorities Requirements - Manage calendars, schedule interviews, and coordinate meetings with internal and external stakeholders - Handle time zone coordination and ensure smooth communication between teams - Prepare agendas, take structured meeting notes, and follow up on next steps - Support the recruiting process by scheduling interviews, maintaining candidate records, and tracking progress in the ATS - Keep recruiting pipelines and applicant data accurate and up to date - Communicate with candidates and hiring managers to ensure an efficient and positive experience - Assist with posting jobs, organizing resumes, and monitoring candidate sources - Maintain internal documents, trackers, and reports across teams - Help refine systems and processes to improve efficiency - Learn and adapt quickly to new tools used across the company - Anticipate operational needs and proactively address potential issues Benefits - You will be paid in USD (bi-monthly: every 15th and 30th) - Paid Time Off in accordance with company policy - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you feel most productive - Work directly with leadership in a fast-moving health-tech startup - Opportunity to build skills in operations, recruiting, and process management How to Apply Please include: - Your updated resume - A short 1–2 minute Loom video introducing yourself and describing how you stay organized and manage competing priorities Only complete applications that include both a resume and Loom video will be reviewed. Application Process Overview - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record a video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

Role Description We're looking for a highly organised, professional, and proactive individual with a can-do attitude who can quickly add value to the smooth and effective running of the CEO Office. Based in the UK, this is a fully remote job with a global scope. You'll coordinate and manage the daily tasks, travel, personal and business matters within the CEO Office, and help run a smooth and effective office that is the beating heart of our organization. Qualifications - Exceptional organisational and coordination skills with strong attention to detail - Highly proactive with the ability to anticipate needs and stay several steps ahead - Strong project management capability with the ability to manage multiple priorities simultaneously - Demonstrated discretion, sound judgement, and the ability to handle highly confidential information - Excellent written and verbal communication skills - Calm, adaptable, and solutions-focused under pressure - Tech-savvy with strong proficiency across productivity and collaboration platforms - Flexible and responsive, with a strong sense of ownership and accountability Requirements - Support the CEO’s EA in managing the complex and ever-changing calendar, both business and personal, ensuring it is accurate, prioritised, and up to date at all times - Communicate schedule changes promptly and reorganise in a timely fashion ensuring all parties are notified - Coordinate meetings, travel, events, and logistics across multiple time zones and stakeholder groups - Act as the CEO Office project manager, ensuring follow-through on all tasks and projects across internal and external stakeholders - Track actions, deliverables, and milestones to ensure timely execution and accountability - Support the CEO Office in managing priorities, deadlines, and competing demands in a fast-paced environment - Prepare high-quality presentations, reports, briefing papers, and executive communications - Handle confidential and sensitive matters with a high degree of professionalism, judgement, and discretion - Anticipate issues, identify operational improvements, and proactively solve problems before they escalate - Build and maintain strong relationships with key stakeholders, partners, and senior leaders - This list should not be considered exhaustive; you will be expected to deliver other duties relevant and appropriate to this position. Ideal Experience - Previous experience supporting a CEO, Founder, or C-suite executive in a high-performing environment essential - Experience managing complex executive diaries, travel, and stakeholder coordination - Background in project management, operations, strategy, or executive support - Proven ability to coordinate cross-functional initiatives and manage competing priorities - Experience preparing executive-level communications, presentations, and reporting materials What Else You Should Know As we continue to scale and grow - we are hugely ambitious for our future and we are looking for people who are driven to change the world for girls. Our teams are a diverse mix across sectors (non-profit and commercial) and specialisms (from Creative through to Gender and Insight). You’ll learn and grow in an environment that will challenge you to think and work with a fresh perspective. In turn, you can expect to work somewhere where you will be stretched and developed in your role, a place where you can build your career and work with talented, engaged people committed to our cause. Girl Effect is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, or gender identity or expression. We are proud to be an equal opportunity workplace. We are committed to building an organisation that is increasingly representative of the communities that we serve. To this end, due regard will be paid to recruiting candidates with diverse professional, academic and cultural backgrounds. Furthermore, Girl Effect is committed to safeguarding and promoting the welfare and rights of all individuals, particularly the adolescent girls and young women we support. We have zero-tolerance for safeguarding violations, including sexual exploitation, abuse, and harassment (SEAH). All employees are required to adhere to our safeguarding policies and successfully complete relevant background checks, including reference and criminal record checks where applicable. This role is being recruited on a 12 month fixed term contract basis. Closing date for applications: 27th May 2026.

• Manage calendar, meetings, and appointments • Handle emails and messages • Do online research and organize information • Support with basic admin work (docs, sheets, files) • Coordinate with team members or freelancers • Help with simple personal tasks like bookings, reminders, and planning