• Engages with members and potential members across multiple communication channels (calls, chats, secure messages), delivering courteous, professional, and timely service tailored to each channel's specific demands • Manages multiple types of interactions simultaneously, efficiently balancing inbound calls, real-time chat sessions, and secure messaging conversations to handle a variety of member transactions, including withdrawals, loan payments, wire transfers, and money transfers • Adapts communication style to suit the medium (voice vs. text), ensuring clarity and accuracy when addressing member inquiries related to statements, share withdrawals, and loan payoffs in both written and verbal forms • Provides technical support for online banking and other digital services, offering comprehensive troubleshooting through various member channels • Adheres to security protocols, ensuring accurate member identification by following the Member Identification Program (MIP) and established security procedures • Identifies sales and service opportunities across all communication channels by analyzing member behavior and needs • Meets or exceeds production and referral goals while handling multiple channels and adapting sales strategies to fit different communication styles • Maintains high efficiency and responsiveness across platforms

Role Description Are you a highly motivated person ready to excel in sales while helping change a million lives? Do you aim for excellence, professional growth, and continuous improvement every day? If your answer is a resounding YES!!! — then this opportunity is for you! We’re looking for an enthusiastic and talented Sales Team Member to join our dynamic team! - Support our sales team in capturing and following up on leads. - Provide exceptional customer service, answering questions and delivering accurate information. - Build long-lasting relationships with potential and existing customers. - Learn about the immigration process and the services we proudly offer. Qualifications - Bilingual (English – Spanish). - At least 6 months of proven experience selling products or services. Experience with intangible offerings — like consulting, insurance, or telecommunications — is a big plus! - Strong negotiation and closing skills, with a focus on building trust and long-term client relationships through personalized solutions. - Results-driven with a strong focus on achieving and exceeding monthly performance goals, consistently aligning daily execution with strategic targets and measurable outcomes. - Excellent communication and customer service skills — you know how to build genuine connections and convey clear, persuasive messages in writing and in person, tailored to different audiences. - Availability: Flexible schedule — you’re willing to work various shifts as needed. Benefits - Competitive compensation: Base hourly pay between $5–$7 USD/hour, plus commissions (depending on experience). Your hourly rate can increase after six months! - Ongoing professional development to keep growing your skills and advancing your career. - A dynamic, challenging work environment where your talent will be recognized and rewarded. - The chance to make a meaningful difference — helping people achieve their dreams of a better life in the United States. - Paid Time Off after twelve months. - Complete Remote work. Company Description Mangone Law Firm, LLC is a New Jersey-based immigration law firm that has been dedicated since 2012 to helping new Americans obtain legal status in the U.S. We proudly represent immigrants nationwide and are fully committed to excellence in customer service — deeply understanding our clients’ challenges and genuinely caring about their outcomes. - 🌟 We’re an Inc. 5000 Honoree! 🌟 - Mangone Law Firm is proud to be recognized on the 2025 Inc. 5000 list of America’s fastest-growing private companies! - When you join Mangone Law Firm, you become part of a thriving, forward-moving team that’s committed to growth, excellence, and making an impact every single day.

• Respond to customer inquiries related to accessibility and disability accommodations • Coordinate services such as interpreters (ASL or language access) • Assist customers experiencing accessibility barriers with products, services, websites, or facilities • Educate customers on available accessibility options and services

Title: Subrogation Supervisor Location: Tampa, FL Department: Claims - Desk Job Description: Safepoint MGA, LLC is a Property and Casualty insurance carrier headquartered in Tampa, FL. Position will be based in Florida. Job Summary The Subrogation Supervisor manages a team of subrogation examiners and oversees claims with subrogation potential and possible recovery. The supervisor ensures that the new claims with subrogation possibilities are timely reviewed by the subrogation examiners to ensure that evidence is maintained and that the claim is being properly investigated from a subrogation perspective. Claims that can be pursued are to be overseen by the supervisor and the supervisor will maintain a log on these claims. The supervisor will oversee the subrogation recoveries and will ensure that the subrogation recovery is documented in the claim files. Duties and responsibilities - Provide new claim reports to the subrogation examiners for the preceding week’s claims to determine if subrogation possibilities exist. - Evaluate the subrogation possibility of a claim and its potential for recovery. - Maintain a log of claims with subrogation potential and supervises the subrogation examiners on these claims to determine if subrogation is to be pursued. - Maintain log on subrogation claims that are being pursued and any subrogation claims that are in litigation. - Supervise examiners on subrogation demand letters. - Supervise negotiated settlements on subrogation claims in excess of subrogation examiners authority and within supervisor’s authority. - Make recommendations to upper management if attorney is needed to pursue subrogation. - Document the claim files as to the amount of the recovery and any expenses associated with the subrogation claim. Essential Functions - Supervise subrogation examiners to ensure the review of new claims with subrogation potential. - Ability to think critically and review claims where subrogation possibilities may exist and give guidance on further investigation that may be needed. - Review subrogation referrals from claim examiners, adjusters and claims management. - Provide direction on subrogation pursuits. - Analyze any offers made from adverse party. Provide authority to subrogation examiners if claim is to be negotiated. - Execute releases from adverse parties. - Participate in the hiring, coaching, and development of subrogation examiners. - Provide training to staff examiners and adjusters on subrogation claims. - Ability to effectively communicate verbally and in writing Qualifications - Required: At least 5 years of claim adjusting experience, including subrogation experience. - Previous leadership experience and subrogation supervision preferred. - Required: Florida Adjuster’s License (6-20) - Bachelor’s Degree preferred. A combination of education and significant directly related experience may be considered in lieu of degree. - Proficiency with Microsoft Office products required. - Results driven with strong team management, problem solving and analytical skills. - English and Spanish speaking and writing skills preferred. Working conditions This position is performed remotely from a home office environment. This requires the use of standard office equipment, including computers and audio devices. Employees must maintain a reliable high-speed, password protected internet connection and a quiet, professional workspace that allows for uninterrupted work during scheduled hours. The position also requires the ability to safeguard and maintain confidentiality and security of sensitive information while working remotely. Physical requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide: - Market Competitive Wages commensurate with experience - Prof. Development and Educational Assistance Programs - Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution - Paid Time-Off (Discretionary, PTO, Parental Leave, and others) - Company Paid Holidays - Health Insurance - Dental Insurance - Vision Insurance - Short and Long Term Disability Insurance (company paid) - Flexible Spending Accounts with Company Contribution - Health Savings Accounts with Company Contribution - Employee Life and AD&D Insurance - Dependent Life and AD&D Insurance - Company paid AAA Membership - Company paid Identity Theft Protection - Other Ancillary Insurance Benefit Programs - And more… Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.