• Develop, enhance and increase district sales performance to meet or exceed annual Company sales and market share objectives. • Ensure corporate sales and marketing direction is fully executed within a geographic area. • Implement the district sales strategy (or business plan) to be executed through the team. • Develop and maintain solid customer relationships with key executives, decision influencers and decision makers as appropriate. • Respond to the needs of the customer in a timely and professional manner. • Conduct account reviews for key customers as required. • Monitor product usage to determine growth and/or decrease in purchasing patterns. • Update contract information as required. • Provide regular, candid and timely feedback to the district sales representatives and documents appropriately. • Act early to identify performance challenges or deficiencies and creates plans to appropriately address performance gaps. • Work closely with Sales Director and HR to guide all disciplinary actions up to and including terminations. • Analyze and evaluate the performance of the team as well as sales figures and territory data for geography. • Track and reinforce measures of sales force effectiveness (e.g. reach and frequency; adherence to strategy; tactical implementation; proper use of funds, systems and tools). • Recruit and retain top talent applicants to ensure all positions are filled. • Apply appropriate coaching styles to each direct report that motivates high performance and ensures accountability. • Counsel and coach direct reports to maximize their performance and continue their professional development. • Perform all Company business in compliance with all applicable Company policies and procedures. • Apply appropriate measures to ensure that sales representatives also are in compliance with all applicable company policies and procedures. • Demonstrate high ethical and professional standards with all business contacts in order to maintain the Company's excellent reputation within the medical and pharmaceutical community. • Communicate candidly with Sales Director and direct reports. • Ensure an open communication environment for direct reports. • Serve as a focal point for the compilation and exchange of "Best Practices" across the district. • Serve as communication liaison with home office and district to include the proactive identification and resolution of issues. • Possess ability to assess organizational change management needs and apply appropriate tools to manage change impact within respective organizational groups to ensure successful implementation. • Create a high-performing team environment which values continued professional development and personal accountability. • Eliminate barriers and foster a solution-oriented winning vision throughout the district. • Exhibit both a long-term, strategic view of the business with an acute focus on driving immediate results. • Exercise fiscal control on allocated operating budgets. • Take direction from Regional Director regarding marketing, standards, etc. and ensure it is cascaded and followed within sales representative teams. • Perform other duties as assigned.

• Je vervult een voorbeeldrol voor je team • Je verbetert dagelijks de winkelprestaties met klantgerichte service • Je coacht, begeleidt en traint je team • Je ondersteunt jouw Store Manager en neemt verantwoordelijkheid

• Partner with Sales and Sales Leadership early in deal cycles to shape pricing, structure, and commercial terms. • Serve as a trusted resource to reps on complex, non-standard deal scenarios. • Reduce end-of-quarter escalations and “heroics” by improving upfront deal planning. • Balance deal velocity with pricing discipline and long-term business health. • Strengthen and formalize Deal Desk workflows, SLAs, and approval frameworks. • Minimize one-off deals by identifying patterns and turning exceptions into scalable processes. • Design, own, and enforce a robust closed-won process that captures all required data for downstream systems. • Ensure clean, complete, and accurate deal data to support billing, revenue recognition, forecasting, and reporting. • Act as the connective tissue between Sales, Finance, Legal, RevOps, and Leadership. • Partner with Finance and Legal to evolve pricing, discounting, and contracting policies as the business scales. • Communicate clearly and confidently with senior stakeholders, including Sales and Executive leadership. • Own Deal Desk-related tooling and workflows across CRM, CPQ, and CLM systems. • Monitor Deal Desk KPIs (cycle time, exception rates, discounting trends, bottlenecks). • Surface insights and recommendations to leadership on deal trends and process gaps. • Continuously improve Deal Desk effectiveness through data and feedback.

• Lead a team of Implementation Managers who help customers onboard with Hightouch • Work closely with customer stakeholders and internal partners to translate business requirements into reliable technical implementations • Design the right approach, configure and validate integrations, and guide customers through the onboarding experience • Ensure quality, consistency, and predictability of customer implementations • Build and scale a high-performing team, set clear delivery standards, and ensure customers realize value from Hightouch quickly and reliably • Actively participate in solution design reviews • Guide your team through complex technical challenges • Lead critical escalations when needed • Work closely with Customer Success, Product, and Engineering to surface delivery issues and customer insights