Sierra Interactive logo
Sierra Interactive

The most powerful end-to-end real estate platform available with IDX websites, back-end CRM and lead gen services.

Digital Marketing Success Manager

Digital MarketingDigital MarketingFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Kentucky

Posted

5 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Digital Marketing Success Manager

Sierra Interactive

• Manage active Google Ads, Meta (Facebook/Instagram), and Microsoft Ads campaigns for a portfolio of real estate clients, with direct accountability for performance outcomes. • Monitor and optimize key performance metrics, including conversion rate, cost per conversion, cost per lead, search impression share, and ROAS on an ongoing basis. • Develop and execute campaign strategies aligned to each client's market conditions, business goals, and budget constraints. • Translate performance data into clear, actionable recommendations that clients can understand and act on. • Serve as the liaison between clients and the internal Ads team, ensuring campaign changes are communicated accurately, scoped correctly, and executed on time. • Work with Google Customer Support as needed to manage account health, including submitting appeals for suspended accounts. • Serve as the primary relationship owner for a portfolio of 200 active client accounts, managing paid media campaigns across Google Ads, Meta, and Microsoft Ads. • Conduct multiple scheduled client calls per week, including strategic performance reviews, campaign check-ins, and issue resolution. • Set and maintain clear expectations around campaign performance, timelines, and outcomes to reduce churn and build long-term value. • Proactively identify clients at risk of cancellation and take deliberate steps to course-correct before retention becomes a reactive problem. • Identify opportunities to right-size client budgets or expand campaign scope when performance data supports it and the recommendation is genuinely in the client's interest. • Onboard new Google Ads, Meta, and Microsoft Ads clients through a structured process designed to accelerate time to first meaningful results. • Help new clients understand how their campaigns integrate with the Sierra platform and their broader lead generation workflow. • Establish clear milestones and early-lifecycle check-ins to ensure clients reach value quickly and with confidence. • Develop individualized account strategies that match the right campaign types, targeting approaches, and budget allocations to each client's market and business model. • Apply real estate business knowledge to understand what each client actually needs, whether they are a solo agent, a growing team, or a large brokerage. • Proactively assess campaign fit over time and recommend adjustments when a client's strategy needs to evolve. • Participate in quarterly administrative and operational projects that keep the DM team's services in prime shape.

Job Requirements

  • 3 or more years of hands-on paid media campaign management experience at a digital marketing agency or in-house, managing multiple client accounts simultaneously.
  • Demonstrated proficiency in Google Ads, Meta Business Manager (Facebook and Instagram Ads), and Microsoft Ads, including campaign build, ongoing optimization, and performance reporting.
  • Strong command of core performance metrics: conversion rate, cost per conversion, cost per lead, ROAS, search impression share, and quality score.
  • 2 or more years of client-facing experience in a customer success or account management role within a SaaS or digital services environment.
  • Experience working in HubSpot or a comparable CRM platform.
  • Real estate industry knowledge is a meaningful differentiator.

Benefits

  • 100% remote
  • Competitive compensation
  • Paid health, vision, and dental insurance
  • Retirement plan with employer matching
  • Paid holidays and paid time off
  • Paid maternity and paternity leave
  • A collaborative, high-accountability work environment

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