• Lead discovery independently - running client interviews, synthesising research, and forming a clear point of view on what problem is worth solving and why • Work with internal stakeholders (commercial, professional services, support) and external clients to surface and validate problems before committing to solutions • Maintain a foundation document for each initiative - a living record of the problem, what you've learned, your approach, and your confidence level • Know when you have enough to proceed and when you need to go back to the evidence • Define scope clearly - what you're building, what you're not, and why • Work closely with UX design and UX research to shape experiences that are usable and purposeful • Partner with engineering to turn intent into well-understood, deliverable work • Make trade-off decisions with confidence, communicate them clearly, and stand behind them • Track outcomes - not just whether something shipped, but whether it worked • Collaborate with product marketing to prepare launch materials, positioning, and messaging • Contribute to sales enablement - creating materials, briefing commercial teams, and helping them understand what's been built and why it matters • Think about release sequencing, client readiness, and adoption - not just feature completeness • Understand the commercial context of what you're building: who pays for it, why, and what success looks like from a business perspective

• AI Product Strategy: Define and articulate a compelling AI vision and strategy that capitalizes on Noodle’s expertise in the operations and data created across the learner journey. • Roadmap Development: Working with Product Team leadership, develop and maintain a clear, prioritized AI product roadmap, connecting strategic goals for our AI products and the AI features of our proprietary platforms. • Research & Analysis: Conduct thorough research of market trends, AI use amongst colleagues, and AI use amongst partners to identify unmet needs and emerging trends to ensure Noodle products and internal AI adoption are always on the leading edge of innovation. • Requirements Definition: Translate user needs, business requirements, and technical constraints into detailed product specifications, user stories, and acceptance criteria for AI products and features. • Agent Design: Use research and requirements to design agents on Noodle’s proprietary agent building platform by writing and iterating prompts, selecting toolsets, specifying required data connectors, and more. • Cross-Functional Collaboration: Work closely with product colleagues, engineering, data analysis, design, service, and partnerships teams throughout the software development lifecycle, from ideation to launch and post-launch optimization. • Technical Acumen: Understand the capabilities and limitations of various AI technologies as well as roadmaps for companies providing Large Language Models to effectively recommend models for use in Noodle contexts, and communicate technical concepts to non-technical stakeholders. • Data-Driven Decision Making: Utilize data and analytics to inform product decisions, measure product performance, and identify areas for improvement. Define key metrics and KPIs for AI product success. • Go-to-Market: Collaborate with marketing, sales, and operations teams to develop and execute successful go-to-market strategies for new AI products and features. • Risk Management: Identify and mitigate potential risks associated with AI development, including ethical considerations, data privacy, and model bias. • Perform other duties as assigned.

Role Description We’re looking for a Principal Product Manager to own and drive one or more strategic product areas within Osano’s platform. This is a high-ownership, execution-focused position for someone who wants to operate like a mini-GM for a product area — balancing customer needs, product strategy, engineering alignment, operational rigor, and business outcomes. This role has two major dimensions: - Part 1 — Product Ownership: - You will fully own a product area, including roadmap prioritization, continuous delivery, and ensuring Engineering has complete clarity around what is being built, why it matters, and sequencing priorities. - Part 2 — Principal-Level Operational Leadership: - As a Principal PM, you will help raise the bar across the Product organization by improving consistency, mentoring peers through influence, and helping shape how product development operates at Osano as we scale in an increasingly AI-native environment. This role is ideal for someone who thrives in ambiguity, moves decisively, embraces ownership, and prefers building and shipping over process-heavy product management. Responsibilities - Product Ownership & Execution: - Own roadmap, prioritization, and execution for one or more strategic product areas. - Operate with accountability for product outcomes, delivery quality, and execution consistency. - Define and execute 6–12 month roadmaps aligned with company objectives and customer needs. - Drive continuous shipping and iterative delivery with a strong bias toward learning and execution. - Ensure Engineering teams have clear understanding of priorities, sequencing, customer value, and business impact. - Partner closely with Engineering to maintain a predictable, high-quality release cadence. - Lead agile product development using Scrum, Kanban, or similar frameworks. - Cross-Functional Leadership: - Partner closely with Engineering, Design, GTM, and Executive Leadership to align priorities and execution. - Communicate product strategy, tradeoffs, and roadmap decisions clearly across stakeholders. - Drive alignment in ambiguous or rapidly changing situations. - Help teams make decisive, informed product decisions even when data is incomplete. - Operational Leadership & Product Excellence: - Raise the bar for product quality, consistency, and operational rigor across the Product organization. - Mentor and influence Product peers without direct management responsibility. - Help improve prioritization discipline, delivery practices, and product operating consistency. - Bring structure and clarity to fast-moving product initiatives. - AI & Innovation: - Aggressively incorporate AI-native workflows into discovery, prioritization, product operations, and execution. - Leverage AI and agentic tools to improve team efficiency and product development velocity. - Partner with Engineering to adapt product practices for an AI-accelerated development environment. - Evaluate opportunities and risks introduced by rapidly evolving AI capabilities and technologies. Qualifications - 8–10+ years of Product Management experience in B2B SaaS or ISV environments. - Proven experience operating as a senior individual contributor with ownership over a product line or major product area. - Strong track record operating in high-velocity environments with continuous or weekly release cadences. - Experience building and executing 6–12 month product roadmaps. - Strong partnership experience with Engineering teams on technical SaaS products. - Strong understanding of APIs, SDKs, integrations, distributed systems, and SaaS architecture concepts. - Clearly demonstrate how you have questioned, learned and used AI in the last 24 months to reinvent your product craft. - Ability to think strategically while operating hands-on within execution details. - Demonstrated ability to forecast product risks, delivery bottlenecks, and operational challenges ahead of time. - Experience mentoring or influencing Product peers without direct management authority. - Confidence using AI tools and workflows to improve product execution and decision-making. Nice-to-Haves - Experience in privacy, security, governance, integrations, middleware, or data platform domains. - Familiarity with event-driven systems or platform-oriented SaaS environments. - Experience prototyping or experimenting using modern AI tooling. - Experience scaling product practices in high-growth SaaS organizations. Benefits - Competitive-pay compensation and ownership interest/equity. - Unlimited paid time off, plus a requirement to take at least two weeks off per year. - We're a Best Place for Working Parents and offer paid parental leave for all new parents. - Osano sponsors individual premiums on base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision insurance via Aetna. - A fully and permanently remote company so you can work from anywhere in the U.S. - Receive a MacBook and $600 to craft your home workspace. - Annual company trip designed to foster connection, creativity, and fun. - Mental health benefits with free memberships to mindfulness and talk therapy services.

• Own one or more end‑to‑end workflows across the content supply chain. • Define workflow intent, outcomes, and value, not isolated features. • Ensure workflows are coherent across regions, brands, and operating models. • Define how Agentic AI agents orchestrate tasks across the workflow. • Reduce manual effort and handovers, enable adaptive and learning systems. • Define human-in-the-loop controls, governance and escalation points. • Partner with AI and Engineering teams to ensure feasibility. • Develop Core Product as a configurable platform and infrastructure layer. • Define how core capabilities support AI‑driven workflows and modular configuration. • Ensure infrastructure decisions align with long‑term workflow evolution. • Define implementation of end‑to‑end data flows across the workflow. • Document integration requirements including system boundaries and constraints. • Collaborate with Sales and Solutions Consultants on deep discovery and validation. • Define the commercial logic of workflows including value drivers and pricing implications. • Ensure workflows can be explained clearly in commercial terms and supported by scalable pricing models.