• Supporting administration of base pay, incentive compensation, and annual merit/bonus cycles • Conducting analyses to ensure internal equity and external competitiveness; identifying trends and recommending solutions • Providing guidance to managers and HR partners on compensation practices, policies, and job evaluations • Maintaining compensation data, job structures, and records within HR systems • Preparing compensation reports, dashboards, and audit documentation • Supporting benefits program design, implementation, and administration (health, welfare, retirement plans) • Analyzing benefits utilization, trends, and employee feedback to identify improvements • Managing benefits enrollment tracking, eligibility, and data accuracy • Partnering with vendors and supporting benefit-related processes and annual enrollment • Developing clear communications, guides, FAQs, and presentations to increase employee understanding of Total Rewards programs • Supporting cross-functional projects, system implementations, and process improvements • Collaborating with stakeholders to drive program effectiveness and continuous improvement

Role Description We are looking for an experienced research analyst to join our team in the UAE, based ideally in Dubai or Abu Dhabi. This is a senior role with a strong commercial dimension, built around three priorities: - Deepening RFI's existing client relationships across the UAE and Gulf. - Identifying cross-sell and upsell opportunities within our established client base. - Uncovering bespoke research commissions across the wider Middle East region. You will lead the production and delivery of RFI's research programmes for the UAE, which includes: - Feeding into survey design. - Making use of our proprietary data. - Writing research and presenting to senior audiences. You will work closely with RFI's global team, collaborating across time zones and contributing to the collective research agenda. Qualifications - Extensive experience in a research, analyst, or advisory role at a financial services research firm, management consultancy, or similar. - Deep knowledge of retail banking, business banking, and/or payments, with meaningful exposure to the UAE and/or broader Middle East market. - A demonstrable track record of producing research that is used in board papers, referenced in strategy documents, or acted on by senior decision-makers. - Experience designing quantitative research instruments (surveys) and working with large consumer or business datasets. - Excellent written English. - A strong existing network of senior relationships within the UAE and Gulf financial services community. - Proven commercial instincts in terms of experience of growing client accounts. Requirements - Research & analytical skills. - Survey design experience. - Strong written communication. - Confident presenter. - Data interpretation & storytelling. - Client relationship management. - Cross-sell & upsell instinct. - Bespoke research / commissioned work. - Independent & self-directed. - Strong global team collaborator. Benefits - Competitive salary. - Great opportunity to work with a global team. - 25 days' annual leave + public holidays + birthday leave + 2 charity days. - Wellness and education contribution fund. - Learning and development budget to help your professional growth. - Loyalty leave. - Perkbox.

• Own the complete screening workflow from initial imaging submission to delivery of final results to clinical sites. • Ensure timely progression of each patient through all workflow steps. • Serve as the first point of contact for sites regarding screening status, system issues, and any questions related to the screening process. • Maintain accurate communication records and ensure exceptional service to clinical sites. • Manage and administer digital platforms supporting the screening workflow, including: imaging submission platforms, Salesforce, Monday.com and additional internal workflow and documentation systems. • Provide system access to physicians and internal team members following governance standards. • Troubleshoot issues, open service tickets, follow up on resolutions, and escalate when needed. • Maintain data accuracy and completeness across all systems. • Work closely with the Clinical Imaging Screening Specialist on daily screening operations, escalations, and clinical/imaging related items. • Collaborate with internal partners (Imaging, Clinical Affairs, Data Management, Operations, Commercial team) to support efficient, compliant workflows. • Assist with updating or drafting of training materials, SOPs, and process documentation as needed. • Oversee dashboards and reporting tools that track screening activity, site performance, turnaround times, and workflow trends. • Provide routine and ad-hoc data summaries, metrics, and insights to internal stakeholders. • Identify workflow bottlenecks or improvement opportunities using data-driven analysis. • Demonstrates strong digital agility with the ability to quickly learn, adopt, and administer new applications and workflow tools. • Proactively identifies and implements technology-driven opportunities to streamline workflows, improve efficiency, and reduce manual effort. • Brings forward practical, data-driven ideas and adapts confidently in evolving digital environments. • Support continuous improvement initiatives within the TMTT Screening Team.

• Submit operational reports and contractual deliverables via appropriate systems in a timely manner with extensive attention to detail • Download reports requiring corrections, share with IT and Business teams for updates, and resubmit within required timeframes • Download updated technical documents to maintain up-to-date documentation internally • Analyze information support and participation needs to deliver outcomes that match business needs and IT capacity • Assist IT Business Integrations Director with various projects as assigned