RFI Global

• Lead the design and delivery of research programmes across retail banking, business banking, and payments, from survey design and hypothesis development through to analysis, interpretation, and final output. • Write high-quality, engaging research reports, white papers, and thought leadership that go beyond data description to deliver genuine insight and strategic implication for the UAE and wider Middle East market. • Present findings to senior audiences, including C-suite executives, strategy teams, and product leaders at major regional financial institutions. • Monitor and interpret market developments across the UAE, Gulf, and broader Middle East, and translate these into timely, relevant intelligence for clients. • Design and refine survey instruments that generate data worth having. • Drive the development of RFI's existing client relationships in the UAE and Gulf, maintaining regular, high-quality engagement with senior stakeholders at major financial institutions. • Identify and pursue cross-sell and upsell opportunities within the existing client base, understanding each client's agenda well enough to bring them ideas that add genuine value before they think to ask. • Proactively uncover bespoke research opportunities across the wider Middle East region by building new relationships with institutions beyond the current client base. • Represent RFI Global at regional industry events and conferences, contributing to our visibility and reputation across the Gulf and broader Middle East financial services community.

Role Description We are looking for an experienced research analyst to join our team in the UAE, based ideally in Dubai or Abu Dhabi. This is a senior role with a strong commercial dimension, built around three priorities: - Deepening RFI's existing client relationships across the UAE and Gulf. - Identifying cross-sell and upsell opportunities within our established client base. - Uncovering bespoke research commissions across the wider Middle East region. You will lead the production and delivery of RFI's research programmes for the UAE, which includes: - Feeding into survey design. - Making use of our proprietary data. - Writing research and presenting to senior audiences. You will work closely with RFI's global team, collaborating across time zones and contributing to the collective research agenda. Qualifications - Extensive experience in a research, analyst, or advisory role at a financial services research firm, management consultancy, or similar. - Deep knowledge of retail banking, business banking, and/or payments, with meaningful exposure to the UAE and/or broader Middle East market. - A demonstrable track record of producing research that is used in board papers, referenced in strategy documents, or acted on by senior decision-makers. - Experience designing quantitative research instruments (surveys) and working with large consumer or business datasets. - Excellent written English. - A strong existing network of senior relationships within the UAE and Gulf financial services community. - Proven commercial instincts in terms of experience of growing client accounts. Requirements - Research & analytical skills. - Survey design experience. - Strong written communication. - Confident presenter. - Data interpretation & storytelling. - Client relationship management. - Cross-sell & upsell instinct. - Bespoke research / commissioned work. - Independent & self-directed. - Strong global team collaborator. Benefits - Competitive salary. - Great opportunity to work with a global team. - 25 days' annual leave + public holidays + birthday leave + 2 charity days. - Wellness and education contribution fund. - Learning and development budget to help your professional growth. - Loyalty leave. - Perkbox.