• Lead end-to-end product lifecycle: ideation, requirements, design, development, launch, and ongoing optimization of vended products • Use data-driven insights (customer feedback, usage metrics, competitive analysis) to inform product development efforts • Manage internal and external stakeholder communication and ensure alignment across executive, business, vendor and technical teams • Evaluate vendor options

• Own a defined product surface area within the global Inventory platform • Translate operational customer pain points into scalable product solutions • Prioritize and manage a clear backlog aligned to business KPIs • Partner closely with Engineering, Design, Data, and Customer teams to deliver features on a predictable cadence • Support enhancements across both legacy and growth initiatives while maintaining roadmap discipline • Define success metrics at feature inception • Track adoption, usage patterns, and KPI impact post-launch • Drive iteration based on measurable performance

• Execute/support SLAs with internal business partners seeking product insight / direction. • Delivers routine analysis to facilitate understanding of product performance, provide input to the competitiveness process, which includes proposing issue solutions, recommendations and the creation of cross – functional decision memos that require sign off from Product, Legal, Actuarial, Compliance, Service Care, Pharmacy and others at times. • Responsible for supporting the transition of products from development to management and helps with issue resolution for all products post implementation launch • Support Product Management analysis, enrollment and pricing trends to support, lead and manage product performance and life cycle management. • Accountable for competitor trend reporting, analysis and cross functional coordination for timely effective market response decisions. • Provide support, oversight and communication of market and segment needs • Perform, support and collaborate with stakeholders on initiatives that support retention, enrollment, network and forecasting. • Develops and maintains strong business relationships, and is skilled in leading, facilitating productive team meetings. • Skilled in identifying stakeholders, and is effective in driving collaboration and clarity around key objectives and producing appropriate communication documents • Develop, support and implement effective product management policies and procedures • Work with cross-functional team to ensure technical, operational and sales dependencies are achieved within sales, financial and operational goals. • Perform, support and collaborate with stakeholders on initiatives that support retention, enrollment, network and forecasting • Lead/support communication/training plans in coordination with segment corporate strategy. • Support vendor management as appropriate • Support sales and other internal training on new products / products in the market as appropriate

• Support execution of the Digital Asset Solutions strategy, ensuring alignment with global objectives. • Contribute to market analysis, competitive insights, and strategic recommendations to help shape product direction. • Lead day-to-day product activities for tokenization, digital custody, and related services from concept through delivery. • Partner with Product Development, Technology and Operations on requirements, feature development, and operational readiness. • Engage with clients alongside senior Digital Asset Solutions and Commercial leads to share product updates, gather feedback, and support adoption. • Develop client-ready materials that simplify complex concepts and articulate value. • Assist in developing business cases, pricing considerations, and commercial models. • Support integration of digital products with existing platforms, ensuring scalable service models. • Represent the team in working groups, client sessions, and selective industry forums. • Provide mentorship and guidance to junior team members as the business grows.