Role Description Do you enjoy helping others and have a talent for teaching? At Nachhilfeunterricht, a leading education platform in the DACH region, we are looking for responsible tutors to support students with special educational needs or those who require additional academic support, motivating them and adapting lessons to their individual pace. - Plan and deliver educational activities tailored to each student’s individual needs - Provide personalized academic and personal progress support - Foster a safe, inclusive, and respectful learning environment - Identify students’ specific needs and propose appropriate educational strategies Qualifications - Background in Education, Pedagogy, Educational Psychology, or related fields - Previous experience supporting individuals with special educational needs or learning difficulties is a plus - Ability to design and adapt educational materials according to individual needs Benefits - Flexible working hours - Remote work option: teach online or in person - Salary: €20–€40/hour Company Description

• Bearbeitung eingehender Kundenanfragen hauptsächlich telefonisch und Sicherstellung einer professionellen Customer Experience • Bearbeitung schriftlicher Kundenanfragen während der verfügbaren Servicezeiten • Unterstützung bei Terminvereinbarungen, Terminänderungen und Stornierungen im Zusammenhang mit Installationsservices • Erste Unterstützung bei einfachen Fragen zu Rauchmeldern (kein technischer Hintergrund erforderlich) • Unterstützung bei Rechnungsanfragen und Erklärung von Rechnungspositionen • Unterstützung von Kunden bei Fragen zum Kundenportal • Koordination von Terminen für Zählerablesungen • Allgemeine Bearbeitung servicebezogener Kundenanfragen • Sicherstellung eines hochwertigen Kundenservices ohne Verkaufsaktivitäten

Role Description Do you enjoy helping others and have a talent for teaching? At Nachhilfeunterricht, a leading education platform in the DACH region, we are looking for responsible tutors to support students with special needs or those who require extra academic help, motivating them and adapting lessons to their pace. - Plan and deliver educational activities adapted to each student’s individual needs - Provide personalized academic and personal progress support - Foster a safe, inclusive, and respectful learning environment - Identify specific student needs and propose suitable teaching strategies Qualifications - Degree or background in Education, Pedagogy, Educational Psychology, or related fields - Previous experience working with individuals with support needs or special educational needs (desirable) - Ability to design and adapt learning materials to individual requirements Benefits - Flexible working hours - Remote work option: teach online or in person - Salary: €20–€40/hour Company Description

• Je beantwoordt inkomende telefoontjes van klanten met vragen over abonnementen en aanbiedingen. • Geen koude acquisitie, maar écht advies geven en helpen. • Zo maak jij het verschil!