Role Description The National Accounts Coordinator is responsible for being the primary interface with the National Account customers, under the direction of National Accounts Team Lead. - Act as the primary interface with national account customers. - Attend and prepare for weekly meetings with Account Coordinator Lead. - Participate in training designed to improve industry knowledge and overall skills required of the position. - Lead the on-boarding process for a new national account customer. - Audit and validate that national account customer administrative needs are being met. - Assist in scheduling and assigning work orders and service requests to appropriate office and or partner. Follow up to make sure work is completed in a timely manner to customers’ satisfaction. - Assist in processing invoices to customers and assist the district Service Administrators in following-up on service requests for national account customers. - Review and follow up on additional repair quotes and proposals. - Maintain the internal tracking system and any third party system utilized by the national account customer. - Work directly with service office to make sure national account customers questions are being answered. - Support the sales efforts of the national account managers. - Other duties may be assigned. Qualifications - High School diploma/GED, required. - Associate’s and/or bachelor’s degree, preferred. - 1+ years of relevant experience, required. - Must have the ability to effectively read, write and communicate in English with employees, customers, and board of directors. - Ability to operate a computer and use Microsoft Office, required. - Valid driver’s license with acceptable driving record, required. - Must be able to comply with Summit’s Drug and Alcohol policy and Background screening requirements. Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties. - While performing the duties of this job, the employee is required to sit and stand for long periods. - Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist. - Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. - Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies. - Employee will rarely be required to travel. Benefits - Paid Vacation and Holidays - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) Plan with Company Match - Flexible Spending Accounts - Long-Term Disability – Employer Paid - Short-Term Disability – Employer Paid - Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity - Life Insurance for Team Members and Dependents - Employee Assistance Program - Employee Referral Program

• Secure, deliver & drive efficiencies and project delivery for our hospitality sector stakeholders. • Acquire and use contract performance data to provide the insight that drives further opportunities and areas of focus. • Building, developing and delivering on KPIs / SLAs to drive a continuous improvement agenda. • Own the client relationships end-to-end, adopting contractual and P&L responsibility. • Innovate - developing and delivering on environmental and resource management contract activity, staying ahead of sector best practice and legislation. • Define and develop the customer strategy, generating growth in revenue and producing individual Account Management Plans for each client within the defined portfolio. • Maintaining a Salesforce pipeline to manage and measure business growth, business development and contracts at risk. • Managing customer contract expectations and service level agreements / key performance indicators. • Facilitating the cross-sell of resource management solutions from all relevant Veolia group activities. • Deliver the strategy and ensure the customer journey is implemented, and become the expert on the customer in terms of industry trends, commercial outlook and the customer’s business objectives. • Manage customer renewals and account development in accordance with internal governance and approval processes, maintain customer metrics as required, and communicate to all key stakeholders. • Ensure debt levels are managed within each account’s commercial terms and support invoice dispute resolution.

Role Description - Travel nationwide to conduct manual flights for powerline and utility visual inspections using LiDAR. - Create flight plans for the LiDAR aerial capture, conduct ground surveys, and establish GCPs. - Capture high-quality LiDAR imagery for critical infrastructure and environmental safety. - Conduct pre-flight and post-flight operations, including but not limited to airspace coordination, equipment assembly and tear-down, and hazard mitigation. - Be responsible for the operation and maintenance of supporting equipment, including a 4x4 truck, computer workstation, on-board inverters, and batteries. - Perform daily maintenance/cleaning on all LiDAR equipment to ensure quality capture and longevity of the equipment. - Perform quality checks on collected data to ensure accuracy and meet the client's needs. - Serve as a point of contact with clients regarding project scope, scheduling needs, deliverables, and follow-up. Qualifications - Strong ability to learn and master multiple software packages, data collection platforms, and associated workflows. - High attention to detail and organizational skills. - FAA Part 107 Remote Pilot License. Requirements - Work and stay in new places while living out of hotels with per diem pay. - Ability to drive for extended periods unsupervised. - Exposure to extreme weather conditions. - Working around industrial hazards. - Must be able to use appropriate Personal Protective Equipment (PPE), including but not limited to hard hats, protective eyewear, boots, safety vests, and 2-way radios. - Perform physically demanding work involving frequent standing, sitting, kneeling, bending, stopping, climbing up ladders, walking on uneven surfaces, and lifting and carrying equipment up to 60 lbs.

• Serve as the primary point of contact for assigned accounts, building trust and credibility from day one • Navigate a fast-paced, ambiguous environment with confidence, bringing clarity and calm when things get chaotic • Show up for clients in the way they work, including occasional in-person workshops and on-site collaboration • Develop a deep understanding of client business, disease areas, brand strategy, and HCP marketing priorities • Partner with P10's internal teams to develop and execute integrated marketing plans across digital and print • Support launch and new indication work, hitting the ground running on complex, milestone-driven campaigns • Support budget management, forecasting, and financial performance tracking in partnership with Operations • Flag scope changes and budget risks early and proactively