Commercial Underwriting Manager Location: Fond Du Lac United States Job Description: Job Information Job Title Commercial Underwriting Manager Home Department: Commercial Underwriting Employment Status: Exempt; Full-time Schedule: 40 hours/week with Flexible Scheduling Opportunities Position Location: Remote/Telecommuting Options (Corporate Office is in Fond du Lac, WI) This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located within the commutable greater Fond du Lac, WI area for infrequent in-person meeting events. Overview Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society. Society Insurance is seeking a seasoned Commercial Underwriting Manager with prior middle market experience to help drive growth across a multi-state territory. In this role, you'll lead and develop an underwriting team and expand a profitable, well-balanced book of business. Your portfolio may include (but is not limited to) bars, restaurants, breweries/wineries, food manufacturing, contractors, habitational, grocery, auto repair, lessor's risk, retail, wholesale, and more. You'll bring together risk expertise, financial analysis, and a solutions-first mindset to craft tailored coverage strategies - helping protect our insureds and strengthen long-term partnerships. About the Role - Manages territory proactively by identifying and problem-solving underwriting performance indicators. - Partners with Underwriting leadership in building strategies to achieve business plan objectives. Develops and executes tactical plans to support these strategies. Participates and contributes new ideas in staff, peer, and unit meetings. - Works with the team to continuously improve underwriting results and processes efficiencies. - Supervises and develops a staff of underwriters to include coaching, mentoring, and training. - Manages and improves relationships with independent agencies and Regional Sales Managers in the territory. - Assists underwriting leadership in building strategies to achieve business plan objectives. Develops and executes tactical plans to support these strategies. - Completes underwriting operations by managing underwriting process and workload; evaluating work results; enforcing underwriting guidelines and productivity standards. - Accepts, modify, or declines underwriter referrals by applying company underwriting standards and appropriate risk evaluation. - Participates on project teams and planning projects. - Provides high-quality service by enforcing underwriting and customer service standards; resolving complex quality and service issues; and recommending system and procedure improvements. - Supports the underwriting team in developing and executing agency business plans; and communicates with and visits key agencies in the assigned territory to strengthen and enhance agency partnerships. About You - You have significant experience leading, mentoring, and empowering others. - You see conflict as opportunities. - You have an awareness of when, how, and to whom to delegate. - You are fact-based, decisive, and enjoy problem solving. - You're committed to professional development. - You take a customer-centric approach and enjoy building long-term relationships. - You thrive in a fast-changing environment and seek opportunities for improvement. What it Will Take - Bachelor's degree in business or a related field. - 7+ years of demonstrated competency in a commercial, multi-line underwriting role including strong knowledge of coverages, laws, and concepts. - Ideal candidate will have prior management experience within the P&C industry. - Recognized higher-level industry designations and ongoing industry education (examples: CPCU, AIC, CIC, ARM, AU). - Familiarity with commercial-lines rating and pricing techniques, rules, and methodology. - Familiarity with commercial package and BOP products. - High level of competency with information technology, including AI, policy administration systems, and workflow management highly desirable. What Society Can Offer - Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance - Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan - Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options - Education: Career Coaching; company-paid courses; student loan and tuition reimbursement - Community: Charitable Match; paid volunteer time; team sponsorships - Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace.

Role Description The Underwriting Team is looking for an analytical, self-starter to join the unit as an Underwriter. Reporting to the Small Business Underwriting Manager, the Underwriter position is accountable for analyzing group characteristics, benefits, and plan design in order to appropriately price and win new group business or retain existing business. This role will involve analyzing the rating information, assessing the group’s specific risk characteristics as well as delivering clear, accurate, and complete quotes to our Manulife Account Executives. - Analyze group characteristics, benefits, and plan designs. - Analyze premium and claims information in order to appropriately price small business. - Provide underwriting decisions through clear verbal and written communications. - Conduct constructive negotiations utilizing underwriting judgment and guidelines. - Evaluate and act on risk propositions. - Accurately price new and existing business opportunities. - Provide value-added underwriting and benefit recommendations to maximize the clients' group benefit spend. Qualifications - Negotiation Skills: Skilled in influencing and negotiating positive outcomes. - Strong customer service skills with the ability to negotiate with Advisors, Account Executives, and Head office partners. - Ability to prioritize high volumes of work and multiple priorities within set time constraints. - Ability to meet and work within timely deadlines. - Excellent attention to detail. - Solid mathematical skills for data analysis and decision-making. - Strong oral and written communication. - Fosters productive working relationships across diverse groups to produce superior solutions. - Stays current on Manulife’s strategy, key priorities, and market trends. - Execute with excellence and a commitment to high quality. - Flexible hours to meet the needs of our customers across the country. - Demonstrated knowledge of and experience with Group Life and Health concepts, benefits, and products. - Technical Skills: Proficient in Microsoft Word and Excel. Requirements - Bilingual is an asset – French and English. - Previous underwriting experience is an asset, as is enrollment in or completion of GBA, LOMA, HIAA, or CEBS. - Knowledge of GB tools and systems is an asset. Benefits - Wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. - Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions). - Financial education and counseling resources. - Generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and the full range of statutory leaves of absence.

Role Description Workers’ Compensation field position with primary responsibilities of conducting physical Underwriting Loss Control Surveys on new and renewal Workers’ Compensation business accounts. All work completed is done in accordance with AmTrust North America corporate risk and loss control program(s) guidelines and procedures. This position reports to the Supervisor, Loss Control who reports to the Division President. - Conduct physical Underwriting Loss Control Surveys, at client locations, to determine potential hazards and risk factors to be considered in underwriting/risk selection. - Provides technical advice and support for internal business partners (underwriting, claims, etc.), and external partners (policyholder/risk, agent, broker, etc.). - Write technically detailed reports that provide a clear assessment of risk and clearly articulate recommendations. - Provide analysis and risk solutions for insured risks. - Analyze loss trends, recognize opportunities to provide risk control products and/or services which can help reduce losses. - Explain how their recommendations or products can help minimize losses. - Develop and maintain productive “ambassador-type” relationships with both internal and external business partners. - Conduct research for underwriters or clients on class of business, operations, unique or unidentified exposures, or any other technical subject requiring similar analysis for region(s) or type of business assigned. - Manage assigned territory and accounts/policyholders, and ensure each one gets the appropriate level of service based on line of business, premium size, and size/scope of operations. - Maintain current knowledge of regulatory environment and emerging safety issues to be able to explain to customers how the issues impact them, and what they can do to be pro-active in preventing losses within their operations. - Identify areas where a risk/policyholder is falling short and use that as an example of why they need to follow the recommendations issued by Loss Control Representatives. - Maintain timely, relevant communications with Supervisor, Loss Control and Division President as needed/required. Qualifications - Must have 1-3 years experience providing loss control and or safety experience/risk management. - Must be able to work remotely, and at times travel extensively. - Ability to analyze loss information to identify root causes and develop loss sensitive recommendations. - Provide input to underwriting to help leverage marketing opportunities (primarily related to prospective policyholders). - Able to build credibility with internal and external customers. - Creates customer satisfaction by demonstrating the value of risk control services. - Apply or locate appropriate resource for customer. - Able to work autonomously with little direct supervision; continually assesses workload in light of business priorities; directs own efforts accordingly. - Understands self-limitations and knows when it is appropriate to escalate an issue to management, or to collaborate with others on technical questions/issues, etc. - Agriculture industry knowledge required. - Bilingual Spanish preferred. Requirements - Must be able to drive, with a valid drivers’ license in good standing. - Must possess a vehicle in good physical and working condition for business travel purposes, with adequate insurance coverage. - Must be able to climb ladders and stairs, as well as transition to and from ladders or stairs in order to access building roof areas and upper or lower floors within a risk’s site during loss control surveys. - Have the ability to navigate through risk’s sites in a safe manner, which may include manufacturing areas, warehouses, storage yards, construction sites, etc. which may present surfaces that are uneven, wet, icy, and somewhat unstable or covered with debris. - Have the ability to navigate within a risk’s facility in low light or relatively dark conditions. - Must have the ability to work under exposure to extreme outdoor/indoor conditions (heat, snow, cold, rain etc.). - Be capable of making regular and prompt travel, over extended distances, by vehicle while demonstrating effective planning, expense and cost control skills. Benefits - The salary range for this role is $65,000-100,000 annual. This range is only applicable for jobs to be performed in California. - Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics. - This range may be modified in the future.

• Determine eligibility of incoming commercial insurance submissions • Use underwriting tools and historical reports to make sound underwriting decisions which help ensure a profitable book of business • Work with senior underwriters to strive for a book of business with a loss ratio lower than 40% • Review motor vehicle records and determine eligibility for drivers • Re-rate or revise rating as needed • Document underwriting decisions