• Own end-to-end monitoring and alerting for critical platform components using Datadog, Application Insights, and Grafana. • Define and track SLOs/SLIs and drive proactive incident prevention. • Triage and resolve day-to-day DevOps tickets through scripting and automation (PowerShell, Bash, Azure CLI) to reduce operational toil and accelerate engineering velocity. • Manage and evolve cloud infrastructure using Terraform. • Build reusable modules and enforce infrastructure best practices across test and production environments. • Lead incident response, conduct blameless post-mortems, and implement follow-up actions to prevent recurrence. • Partner with engineering teams to improve CI/CD pipelines in Azure DevOps, reducing deployment risk and streamlining delivery. • Support SOC-2 compliant infrastructure design, assist with security hardening, vulnerability management, and regulatory requirements. • Monitor industry trends — especially around AI-assisted operations — and evaluate new tools to continuously improve infrastructure reliability and performance.

Title: DevOps Engineer Location: Melbourne Australia Job Description: We're a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed. At MYOB, we believe what's good for one business is good for all business-and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers-even families. That's why we're here: to give every person in business the tools they need to focus on what really matters and do Big Things-whatever big looks like for them. And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we're the business of software, we're really in the business of people. And that makes MYOB Everyone's Business. About the role Join our ambitious team as a Dev Ops Engineer supporting the hosting platform for the PayGlobal enterprise payroll solution. This position plays a key role in keeping our production environments stable, efficient, and secure. You will collaborate with multiple teams, such as Product Management, Delivery Managers, Architects, Developers, and more. Your knowledge will enable us to implement streamlined build, provisioning, deployment, and monitoring workflows. Additionally, you'll be able to mentor junior Dev Ops Engineers and engage in 24/7 on-call schedules to maintain flawless operations. The skills you'll need - Experience as a Dev Ops Engineer working within a team, including over 2 years in an agile, large-scale, commercial environment. - Proven community engagement within the software engineering and development operations sectors. - Solid experience coordinating continuous integration systems like BuildKite, TeamCity, or similar tools. - Proficient in Python, PowerShell, C#, and AWS CDK with experience in multi-account pipelines. - Extensive knowledge of SDLC principles and methodologies, including Agile, Lean, Kanban, and Continuous Delivery. - Able to harness AI every day to find innovative and efficient ways to deliver objectives. - Expertise in MS SQL Server, Remote Desktop Services, and Amazon cloud technologies such as S3 storage, CloudWatch monitoring, and CloudFormation. - Excellent written and verbal communication skills. Our Culture & Benefits At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters. See what it's like to work at MYOB and what we're all about. Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers Benefit from our partnership with Sonder, which supports the wellbeing of our team members Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more Join our communities, built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution At MYOB, we're all about embracing difference and backing people to be their true selves. We're proud to be an equal opportunity employer and big believers that the best hires don't just fit our culture - they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table. Love the sound of MYOB and this role but don't tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don't meet every requirement - but we want to hear from you.

• Build, deploy safely and incrementally, and operate critical production systems with focus on scalability, reliability, observability, performance and security. • Build automation to remove toil and proactively monitor, respond to, and enhance alerts with automated handling. • Create and maintain incident response runbooks, triage platform and infrastructural issues, and write postmortem documents to prevent recurring incidents. • Plan and communicate maintenance windows on production systems while engaging with 3rd party vendor support as needed. • Work with Arista's product development teams to identify infrastructural bottlenecks and design solutions to enhance developer experience and workflow efficiency. • Survey and adopt best practices around infrastructure and platform design to maintain secure, scalable and fault-tolerant systems, including studying OSS system implementations for better triage and resolution.

• Collaborate directly with customers, providing strategic guidance and technical expertise. • Own the vision for AI operations implementation, building end-to-end workflows and taking them to production. • Translate complex business challenges into actionable technical plans. • Rapidly prototype AI solutions to demonstrate possibilities to clients. • Engineer production-grade AI solutions with deep knowledge of AI tooling, architecture, and deployment. • Manage stakeholder alignment, proactively escalating issues and requesting support when necessary. • Design and build LLM workflows, RAG pipelines, agentic systems, and custom data pipelines.